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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Virginia
1 review
0 helpful votes
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Easy, durable and quick delivery.
June 13, 2024

Great selection of sizes. Heavy duty with toggles to secure! Fair price too.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Thomas, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Ohio
2 reviews
0 helpful votes
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Great product
June 13, 2024

Perfect fit and great quality! This is exactly what I wanted for the best price.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Lynne, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Alabama
1 review
0 helpful votes
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Restored my outdoor furniture!
June 13, 2024

Excellent ordering, verification, and manufacturing processes. There was a minor mistake with Velcro being on the wrong side of a flap, but the Coversandall team quickly replaced them. Thank you!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gopal! We are delighted to hear that you are pleased with our product, service and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Excellent
June 13, 2024

Overall, an excellent experience and customer service provided me with a solid delivery date.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Patrick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Great Quality
June 13, 2024

Delighted with the quality. Much cheaper to buy covers than to replace the cushions. My only error was i didn't measure quite right so they are a little big.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Lea, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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I was a bit hesitant before using Covers & All since I'm so used to the security of online shopping with main brands but really pleased with the experience, quality and overall cost for a new cover! The quality is far better then the original cover that came with our couch -- which cost hundreds of dollars. I made sure to take the time to measure everything correctly and someone even reached out to confirm the measurements because it was a arched bench seat. Shipping was accurate and on time too. All around great experience!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jess, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Nevada
1 review
0 helpful votes
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Overall great experience
June 13, 2024

Good experience I was hesitant at first but the product is worth the price and we had an issue that customer service solved. The only thing I would have changed would have been to double check my measurements AND the measurements they sent.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Ronald, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Nevada
1 review
0 helpful votes
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Great fit
June 13, 2024

Ordered a large cover. I was a little nervous as it was produced over seas but product arrived with a perfect fit and great quality!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.

Wisconsin
1 review
0 helpful votes
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Satisfied
June 13, 2024

Good variety of products and easy to order. The only company I could find that have the clear plastic covers.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Sandra, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Returns
June 13, 2024

Am still trying to return this order. Tried to return before I opened package as was too heavy

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

We are sorry to learn about the inconvenience, Mary! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

Arizona
1 review
0 helpful votes
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Easy to order!
June 13, 2024

I was easily able to order. My covers fit my chairs well. I had great customer service and my issue was quickly resolved.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Heather, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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I'm happy
June 13, 2024

It was great ok I'm to tired of reviewing every item I buy just take a great

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marlene! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Outdoor round cushions
June 13, 2024

From ease of website to delivery, the experience was fantastic. The quality of the zippers and fabric are excellent.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Cory, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

California
1 review
0 helpful votes
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Excellent
June 13, 2024

Very thorough and timely communications from customer service with measurements and design.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Curtis! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Hampshire
1 review
0 helpful votes
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I got several emails from the design team with questions to make sure that I got exactly what I wanted. The covers are very durable, good quality. They are a little big for the cushions, but that was my own fault due to measuring. I highly recommend this company.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Amanda! We are delighted to hear that you are pleased with our product, service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Connecticut
1 review
0 helpful votes
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Durable waterproof cover
June 13, 2024

Quick shipping, fit perfectly and color is as shown. Has held up to dogs nails so the fabric is durable. Could be alittle softer but overall good quality

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jody! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Better than expected
June 13, 2024

The fabric is very good, almost totally rain proof, all details ordered were properly installed and very happy we used you for our custom table cover.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marilyn! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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I placed the order with different measurements than my prior order 2 years before and before fulfillment the followed up to confirm as they noticed the difference. I decided to adjust the measurements from my prior purchase for a better fit and I failed again in providing accurate measurements but that is completely on me. At the end I made some adjustments and I will be able to use it as it is and when I need a replacement, I will make sure I have the correct measures.

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Miguel, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


Great Service and Products
June 9, 2022
Previous review

Overall great experience, the Products were exactly what I ordered

Date of experience: June 9, 2022
Minnesota
1 review
0 helpful votes
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Perfect fit!
June 13, 2024

Really happy with this purchase. The custom size is a perfect fit and the materiel feels sturdy!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Marissa, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

North Carolina
1 review
0 helpful votes
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Great all around service and product. They will work with you on customizing your cover! They ROCK!

Date of experience: June 3, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Phil! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!