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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Colorado
1 review
0 helpful votes
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Quick and Easy Ordering
June 13, 2024

Measuring was easy. Ordering was easy too. The website was also easy to navigate.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jake! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Delaware
1 review
0 helpful votes
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The online shopping experience was top-tier. However, the shipping package was low budget. One area for improvement would be the shipping box. Namely, the product should be shipped in a box not a thin plastic wrap. No branding or at least nothing obvious on the outside. I'm surprised it did not get damaged in transit.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order
May 21, 2024
Previous review

Easy to order

Date of experience: May 11, 2024
Wisconsin
1 review
0 helpful votes
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Excellent product
June 13, 2024

Super fast showed up in less than a week great quality product easy to order well pleased

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dean! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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I recently ordered custom cushion covers from Covers&All and had a fantastic experience. The communication with the designer was excellent, ensuring a perfect fit. The stitching and zippers are superbly crafted, and the quality of the fabric is outstanding. Highly recommend for anyone seeking beautiful, well-made custom covers!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Naomi! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Easy to order!
June 13, 2024

Very easy to place an order online. I would definitely recommend the option where the zipper goes around 2 sides. Makes it so much easier to get on and off! It did come all bunched up in the package and is very wrinkled though and that's my only complaint.

Date of experience: June 3, 2024
Iowa
1 review
0 helpful votes
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Perfect is good enough.
June 13, 2024
Updated review

Will recommend this company all day long.Quality is outstanding.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Confusing, I hope I have ordered one and only one cover
May 20, 2024
Previous review

Confusing, I hope I have ordered one and only one cover.

Date of experience: May 10, 2024
California
2 reviews
0 helpful votes
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Best service and product!
June 13, 2024

Loved working with your company to obtain patio furniture cushion covers! They are of high quality and look amazing on our patio and deck! Great value!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Neressa! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Utah
1 review
0 helpful votes
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Great product and price!
June 13, 2024

Lots of colors and patterns to choose from.
Great prices! Fabric is sturdy yet comfortable, I will be ordering again and sharing with friends and family.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Paula! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Satisfied
June 13, 2024

The outdoor cushions I have are an odd size. I couldn't find replacements anywhere. Covers & All was the perfect solution!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Laura! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Awesome product!
June 13, 2024
Updated review

Awesome product that really stood up to the elements! Also received this product very quickly,sooner than expected. Highly recommend this company for their quality product and quick delivery.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Stacy! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great product! Very satisfied
January 1, 2024
Previous review

Very satisfied with this product! Holds up with strong winds and the elements.

Date of experience: January 1, 2024
Missouri
1 review
0 helpful votes
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Thumbs up!
June 13, 2024

Excellent service, quality product and extremely quick delivery of products. Thank you

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Nuesse River
June 13, 2024

Class company with quality products and the delivery was excellent

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great products
June 13, 2024

Easy to order online. Good quality covers.
Fit is easy to match if your order based on their guide

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dali! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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FIT PERFECTLY.
June 13, 2024

I was pleasantly surprised to actually have a product perform like stated on the website. This is a great cover.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Cheryl! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Tennessee
1 review
0 helpful votes
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Perfect fit!
June 13, 2024

The cushions were fabricated to my exact measurements and fit like a glove. High quality fabric and craftsmanship. Ordering was easy and shipped on time as expected, well packaged. I have ordered multiple covers and have had a great experience every time.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Autumn! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Qualtiy
June 13, 2024

Website didn't discuss firmness and didn't ask where to put the zipper

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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Covers & All produce a good product that I feel will last for many years. They took the dimensions I supplied and implemented them exactly - only problem with this was that I added my own ideas regarding tolerances and so the finished cover is a little too large - my fault. The finished cover arrived very quickly I felt - in about two weeks from the date of order placement.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Wonderful cover
June 13, 2024

Outstanding experience – Wonderful in every way! Well priced, easy Instructions for measuring, Arrived in a timely fashion. Overall, very good experience

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Amy! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Easy ordering experience. Excellent product. Fits perfectly. Thank you very much!

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Dominick! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Custom Covers
June 13, 2024

Everything fit exactly as specified. Quality seems very good.

Date of experience: June 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!