Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Susan E.
Unfollow Susan E.
Share Review
Report Review

Excellent
July 18, 2024

The Covers were excellent. They fit very well and appear to be well made.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Charles I.
Unfollow Charles I.
Share Review
Report Review

We ordered a large 30 x 16-foot sail for a large area that is not exactly rectangular. The company immediately contacted us to verify our measurements because of the odd shape. Measurements were verified and the shade was delivered within a few days just in time for the 4th of July. The fit was perfect and installation was simple with the quality hardware from the company.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Catherine U.
Unfollow Catherine U.
Share Review
Report Review

I appreciated the concern the staff had with the dimensions and asked for additional measurements.
The communication/customer service was top notch, as is the product

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
2 reviews
0 helpful votes
Follow Leona P.
Unfollow Leona P.
Share Review
Report Review

Patio furniture cover
July 18, 2024
Updated review

The cover for my patio fits and looks great! I just ordered one for my new cook center

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leona! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Thorough and great quality
July 15, 2024
Previous review

Thorough and great quality

Date of experience: July 5, 2024
Norway
1 review
0 helpful votes
Follow Loren X.
Unfollow Loren X.
Share Review
Report Review

Mission accomplished
July 18, 2024
Updated review

Quick and easy have had other item made and it fit like a glove

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Loren! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great cover in the end
July 1, 2022
Previous review

Sent in requested dimensions but someone kept changing my dimensions began to wonder if my cover was going to fit once I got it. After a final call to verify dimensions it was just a waiting to get the cover to see how it fit. In the end got the cover and it fit beautifully very happy with the cover perfect fit.

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
Follow RICHARD M.
Unfollow RICHARD M.
Share Review
Report Review

Fast, Easy, Quality!
July 18, 2024

Covers & All may be located in India, however, air freight shipping provided for fast delivery to our Seattle, WA, US address. This is our 6th custom cover we've ordered and we keep coming back due to the quality, workmanship and timely delivery! Highly recommended and you can't find this level of quality anywhere near this price point.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Share Review
Report Review

Super Product!
July 18, 2024

These chair covers fit perfectly, are very well made and the material is very sturdy. They are well worth buying!

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Deborah! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Hughes S.
Unfollow Hughes S.
Share Review
Report Review

Great!
July 18, 2024

Great Service and Product! I have no other information to add.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Hughes! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Michele F.
Unfollow Michele F.
Share Review
Report Review

Expected a better fit.
July 18, 2024

The drawstrings were difficult to get snug enough to secure properly.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Dear Michele, Thank you for your feedback. We're sorry to hear that the drawstrings didn't meet your expectations. Your comments are valuable to us, and we will look into improving the fit and ease of use of future products. If you have any further concerns or need assistance, please don't hesitate to contact our customer service team.

Pennsylvania
1 review
0 helpful votes
Follow Colin H.
Unfollow Colin H.
Share Review
Report Review

Boat helm cover
July 18, 2024

This item is a flat (no sewn edges) cover that drapes over the boat helm station covering gages, switches and the navigation unit to protect them from sun, salt and rain. I added snaps to hold the cover in place.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Colin! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
Follow Russell L.
Unfollow Russell L.
Share Review
Report Review

Great Products and Service
July 18, 2024
Updated review

I've ordered from Covers and All multiple times, always a 5 star experience

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Greg! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great
November 1, 2023
Previous review

Great. 2nd time i've ordered from covers & all

Date of experience: October 31, 2023
Tennessee
1 review
0 helpful votes
Follow Jewel J.
Unfollow Jewel J.
Share Review
Report Review

Completely satisfied!
July 18, 2024
Updated review

Exactly what I ordered & superior quality lawn chair covers..

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jewel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Fantastically
May 10, 2024
Previous review

Fantastically

Date of experience: April 30, 2024
California
1 review
0 helpful votes
Follow Megan X.
Unfollow Megan X.
Share Review
Report Review

Consistent quality product
July 18, 2024
Updated review

I have ordered multiple items and every time the quality is excellent and it exceeds my expectations.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey J E! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Exactly what I ordered & good quality!
February 2, 2023
Previous review

I have ordered from Covers & All a number of times and have been satisfied every time!

Date of experience: February 2, 2023
Wisconsin
1 review
0 helpful votes
Follow Leslie H.
Unfollow Leslie H.
Share Review
Report Review

Tarp
July 18, 2024

Other than tell fold wrinkles which are expected, there are a lot of crinkles all over it that are stubbornly not coming out after being hung and stretched outside for several very hot days. Other than that, they are perfect and well sized.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Leslie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
Follow Selina A.
Unfollow Selina A.
Share Review
Report Review

Great Product
July 18, 2024

Ordering process was easy, delivery was fast and product is great quality!

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Selina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow Tim T.
Unfollow Tim T.
Share Review
Report Review

Grill Cover
July 18, 2024

Great process. Accurate measurements and the customer service team was very helpful.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
Follow Wayne L.
Unfollow Wayne L.
Share Review
Report Review

Great service and product
July 18, 2024

Very pleased with fit and quality of the grill cover we ordered. The web site was easy and clear and the cover arrived soon and was a perfect fit.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Wayne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Share Review
Report Review

Nice quality, great value.
July 18, 2024

After looking at custom made replacement covers, this was by far the best option. Not as many fabric or color choices, but I am very happy with my new covers. Thanks.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Christine! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow mark L.
Unfollow mark L.
Share Review
Report Review

Outdoor barstool back covers
July 18, 2024

I found the website that I was able to design my own covers. I followed the step by step design instructions and they are a perfect fit. The material looks great, and there is drawstrings at the bottom to secure them.

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
Follow Barbara K.
Unfollow Barbara K.
Share Review
Report Review

Top Quality!
July 18, 2024

I am so very happy with the quality of these cushion covers! Great job!

Date of experience: July 8, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Barbara! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!