On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy order process and speedy delivery.
Will order future products
The product is nice. However, was told at first would be delivered on one date than changed to a different date.
Hello Matthew, thank you for your feedback. We are glad to hear that you are satisfied with the product. Regarding your concern, the order was placed with standard ground shipping, with an estimated delivery date of July 5th, and the package was delivered accordingly. If you have any other concerns, please feel free to contact our customer support team via call or chat.
The order process was clear and straightforward. Just measure carefully.
Hey Ellen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
No im happy with it making me say more than O want means I won't do another survey
Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Buying custom made patio furniture covers was so easy with Covers & All! The website is easy to use and the order was completed and shipped quickly. I would definitely use this company again.
Hey Debbie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I purchased a BBQ cover in tan color which would be perfect, how the cover is too big for my small 2 burner BBQ. I checked the measurements and figured the length wouldn't be a concern, but the width is way too wide, so I will have to return it.
Hey Natalie! We are sorry for any inconvenience that has been caused to you. Rest assured, we have received your email and our relevant team will contact you soon. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a vinyl cover for a new livinroom ottoman. We tend to eat at it while watching TV and I didn't want spulls to stain it. We also put our feet on it for comfort. I needed a form-fitting cover I could easily wipe down after each use. BOY am I thrilled with the quality, the fit, and the look! Bonus: The free custom print on one side really classed it up as an indoor item.
Hey Cindy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I received the correct sizes but one of the tarps was the wrong color. I submitted a ticket for review
Hey Dan! We are sorry for any inconvenience that has been caused to you. Rest assured, our relevant team will contact you soon. We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The covers are well made and fit perfectly. The color is exactly as pictured. And the material is strong and of good quality. I love them!
Hey Ali! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Jim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great experience! The covers I ordered were for my PA speakers so I can keep them outside during events. They were custom sized from my dimensions and were spot on! They fit great! The shipping was fast and trackable the entire time! Can't wait to see how they hold up to weather!
Hey Steven! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The designer work hard with me to understand a detailed complicated cover. Turned out absolutely perfect.
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers & All walked us through measuring a patio chair cover and even checked back on the dimensions. We just opened the cover today and are very please.
Hey Marguerite! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, prefect fit, would order again. Just ordered a fire pit cover too.
Hey Ed Z! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We bought several skylight covers to reduce the amount of heat coming through in the summer without eliminating all the light. These have worked great!
Hey James! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was easy and the price(s) seemed very fair. I was impressed with the workmanship and quality of materials
Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordering was fairly easy. They had website instructions on how to size the covers correctly. No issues with the fit. It shipped in a reasonable time.
Hey Edward! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order and delivery was prompt. Fit perfectly easy to install
Hey Kathleen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Customer service was very good when I ordered my cover. They took time to make sure the measurements were right and helped me through the process on the computer.
Thank you, Diane, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Robert! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!