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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,092
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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California
1 review
0 helpful votes
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Well Made Exact Measurements
July 30, 2024

The product seems to be very well made. The fit was very precise to my measurements. Take time to measure every inch specially if it's a custom made cover to get the best fit. I just hope the material will last and won't tear easily! Because its a bit pricey!

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Paolo! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Da Best!
July 30, 2024

Custom, well crafted cover for a Treager grill. Great customer service and pricing. I know ow this will last forever.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kyle! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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So Easy!
July 30, 2024

The Covers & All website!was easy to navigate and as a crew was so responsive to make sure every measurement was exact.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great!
July 29, 2024

Very pleased with ease of ordering. The covers arrived faster than expected, and the quality and workmanship is top of the line. I will be ordering more!

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Rebecca! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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I took measurements and after Covers&all reviewed them they found a measurement that was needed by reviewing the photo's I uploaded. Very helpful

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order but I created an account 3 days ago and...
July 13, 2024
Previous review

Easy to order but I created an account 3 days ago and the website does not recognize my email address. I also am recieving texts to continue my checkout even though I have already checked out. I have and uneasy feeling about the IT for this website.

Date of experience: July 3, 2024
Arizona
2 reviews
0 helpful votes
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Received my cover
July 29, 2024
Updated review

I am a returning customer and I really like the quality of the covers

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Francisco! We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Good good good
June 11, 2021
Previous review

Good good good

Date of experience: June 10, 2021
South Carolina
1 review
0 helpful votes
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Cover fit perfect
July 29, 2024

Took a little longer to get here than expected. But worth the wait.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hello, Edward. Thank you for your valuable feedback. Our team has worked hard to make the website more user-friendly, and we welcome feedback to help us improve both our processes and the website itself. Occasionally, issues can be resolved by switching browsers or attempting again after clearing the cache and cookies. If you need further assistance or have more feedback, please don't hesitate to contact our customer support team.

India
1 review
0 helpful votes
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Great hot tub cover
July 29, 2024

The entire experience with Covers & All was great. When I first placed the order for a hot tub cover, I actually had the wrong measurements, but Covers & All caught this based on the picture and sent me an email for clarification. Then, once the final measurements were in, they sent me another email to confirm that everything looked good. I confirmed and they made my cover and it was delivered in a few days. They really did a great job!

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Dorian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Patio Couch Cover Success
July 29, 2024

I bought high end patio furniture with very expensive cushions and covers. Our dogs like to be on the couch so we were constantly having to remove and clean the cushion covers. 3 cushion on base and back so 6 total.

Got a single piece cover for the base cushions and back cushions. Put the existing cushions with covers inside the new cover, fits perfect, fabric is durable, can be easily washed, to some extent even without removal, and dog hair vacuums off nicely. Plus if we have guests and want to use the cushions in the original presentation, the new covers are easily removed.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Just what I expected. Perfect
July 29, 2024

Our experience was amazing. We needed a certain size and grommets to fit our project. It's perfect.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Eileen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Washington
1 review
0 helpful votes
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Item seems well-made and arrived quickly. The ordering process was fairly simple and it appears as described.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alyssa! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
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Custom Giant Hot Tub Cover
July 29, 2024

Super quick transaction! Custom hot tub cover fit perfectly and I was impressed with how quickly it shipped for a custom order. Thank you!

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Claire! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Ok
July 29, 2024

Ok vry weii dn on time very durable so very nicely just got it so time will tell if it stands up to the weather

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Daniel! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Service
July 29, 2024

Great service, and product. Very happy with my order and the timing

Date of experience: July 19, 2024
Georgia
1 review
0 helpful votes
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Exceptional customer service. Perfect custom fit. Highly recommend. Thank you!

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Perfect fit
July 29, 2024

Our cover was well-made and fits the fire table perfectly. It arrived on time and the customer service was great.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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There was good interaction with the team to arrive at best fit dimensions

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! We are delighted to hear that you are pleased with our customer service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Wonderful
July 29, 2024

Wonderful wonderful wonderful wonderful wonderful wonderful

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lisa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Exactly what I wanted
July 29, 2024

This tarp was exactly what i was looking for to cover my inside duck enclosure

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kari! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Excellent
July 29, 2024

Fits perfectly and great prices. Easy to navigate website. Many color options.

Date of experience: July 19, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Marnie! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!