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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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Design team are perfectionists.
September 8, 2024
Updated review

Covers & All's design team worked diligently until all aspects of this cover was perfect. Will absolutely use them again.

Date of experience: August 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy website to use
November 8, 2021
Previous review

Easy website to use.

Date of experience: November 8, 2021
Pennsylvania
1 review
0 helpful votes
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Clear wall
September 8, 2024

I sent a diagram of the job I wanted done and it was done perfectly.

Date of experience: August 29, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Michael, for the appreciation! We're delighted to know that you enjoyed our service and were satisfied with your purchase. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

California
2 reviews
0 helpful votes
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Outdoor chair cover
September 8, 2024

The website was user friendly.
The options easy to choose. Good choices of color of material.
Production and communication were fast.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nancy! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Nevada
1 review
0 helpful votes
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I am very happy with my purchase, My patio set looks brand new

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Devonne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Excellent, easy to order and great quality
September 2, 2024
Previous review

Excellent, easy to order and great quality

Date of experience: August 22, 2024
Illinois
2 reviews
0 helpful votes
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Need to redesign bags
September 8, 2024

The whole design almost needs an entire redesign, one that has a smaller zipper and possible an inner liner to keep the sand from leaking out.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Griffin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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Great Company
September 8, 2024

All covers that I have purchased have been great Quality and fit great

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Victor! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
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I measured my cushions, put those dimensions in the site, received the pricing and ordered two chair covers and a sofa cover for my patio. The fabric choice, construction of the covers and durability of the fabric were much better than I anticipated since the price was so reasonable. Shipping was fast and efficient. Communication was timely and appropriate. I will be a repeat customer.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Bekki! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Satisfied
September 8, 2024

One of the best things I have bought for my home. The specialty options available was perfect in order to make sure that it fit. The quality is above all other covers I have ordered.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Raecene! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great fit!
September 8, 2024

Perfect product. Fair prices. Quick shipping! Will be back.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Alex! We are delighted to hear that you are pleased with our product and price. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great Product
September 8, 2024

Measure twice, order once! Covers were produced and shipped in a short period of time. Fit over our patio furniture perfectly.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Great experience!
September 8, 2024

The order process was simple, the product shipped quickly, great communication throughout, very happy with product!

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Look its not rocket science, but when a product performs as advertised, it puts a grin on my face.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Fatima! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Cover fits great
September 8, 2024

I couldn't find a stock cover that would fit my fire column that I bought from a big box store several years ago. I found Covers and All online and submitted my order with the appropriate measurements. I received the cover about a week later. Fit great and much heavier duty than the original cover that came with the fire column. Very pleased.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Cover for heat exchanger
September 8, 2024

Worked through design with the design team and got a better cover than I originally drew up

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey RM! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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Great Products
September 8, 2024

Great service and fast shipping have good quality products

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chuck! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Best place to get cushion covers made
September 8, 2024

100% satisfied with my covers. They look beautiful. Size and color were spot on

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Anne! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Great cover and fit
September 8, 2024

Really nice cover in the tan color. It fits our grill very nicely! Hoping it lasts awhile!

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey J N! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rhode Island
1 review
0 helpful votes
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It fit
September 8, 2024

The ordering process was seamless and I was kept notified throughout the process

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Lorna! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Indiana
1 review
0 helpful votes
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Lengthy
September 8, 2024

I'm a builder. Been one for 40 years. Three separate times I had to renew sure because the program didn't like my measurements. I had to go so far as take a picture with the tape measure just to show him. The end result was good. But it took over a month and many emails back and forth on measurements. Just a long drawn out process. Gotta be a better way.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hi Stephen! Thank you for the feedback. We are sorry for any inconvenience that has been caused to you. Our goal is always to ensure the highest quality and precision in our products, which sometimes requires thorough verification. However, we take your feedback seriously and are continuously working on improving our process to make it smoother and more efficient for our valued customers. We are glad to hear that you are satisfied with the final product. If there's anything more we can do for you, please don't hesitate to reach out.

Oregon
1 review
0 helpful votes
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Custom Cover for a Large Ladder
September 7, 2024

The purchase process was easy and communications was as good as you can hope for. Perhaps a bit too much at times, but silence is worse. Overall, this was a smooth process with a fair price. I will buy from this team again soon.

Date of experience: August 28, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!