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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I placed two orders one in May, and one in September both using fabric tape cover max. The material I received on the May order is much thicker than the material I received in the September order which is lighter. This should be addressed by your team, for quality check. I'm OK with the purchase
App was very user friendly and rather intuitive. Will recommend this app to others.
Hey Willie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Thus far, I like the custom fit. The quality of the material feels sturdy and strong. Time will till of a full feedback when the first rain arrives or the first snow fall.
Hey Rolando! Thank you for sharing your initial thoughts on your custom cover! We're pleased to hear that you’re happy with the fit and that the material feels sturdy and strong. We look forward to hearing your full feedback once you've had a chance to test it out in the rain or snow. If you have any questions or need assistance in the meantime, please don't hesitate to reach out.
4th order to finish off re-cushioning my deck furniture. New color and material is better than the original.
Covers and All team were very precise in getting all the measurements, photos and information they needed to deliver A+ service.
Hey Robert! Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with your recent order and that the new color and material are surpassing your expectations. It's fantastic to know that our team’s attention to detail in gathering measurements and information contributed to your A+ experience. We appreciate your continued trust in us for your deck furniture re-cushioning! If you have any further needs or questions, please don’t hesitate to reach out. We’re here to help!
Easy to order. Company will reply back to make sure measurements are accurate and there is a clear understanding of any special design needs like wedges or angled cushions.
Delivery was very delayed. So I'm nervous about ordering product now because I need it priority
Hi Eliana! Thank you for sharing your experience. We apologize for any inconvenience it caused. While we aim to deliver our products on time, we do depend on third-party carriers for shipping, and delivery dates are estimates that can sometimes vary. Rest assured, for your future orders, we’ll do our best to prioritize timely delivery. Thank you for your understanding, and we hope to regain your confidence.
Ordered a custom cover for my firepit table. User error, but I ordered the wrong size. Trying to find out if I can return and reorder.
Hey Ryan! Thank you for your kind words about our materials and online shopping experience! I understand that you accidentally ordered the wrong size for your firepit table cover. Since it’s a custom order, returns may not be possible, but we’d be happy to assist you in finding the best solution. Please reach out to us, and we’ll guide you through your options, including the possibility of placing a reorder with the correct dimensions. Looking forward to helping you resolve this!
The ease of ordering custom sized covers online was truly so easy. Would highly recommend Covers & All.
Hey George! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Working with Cover & all was good - they were very thorough with their questions and measurement directions, however when i received the cover i felts that they were not made to order as they fit very tight in some areas and very loose in others. One of the covers was damaged with a cut. I'm waiting on response to see how they plan to fix the issues.
Hey Alex! Thank you for your feedback and for sharing your experience with us. We're sorry to hear that the covers didn’t fit as expected and that one arrived damaged. We understand how important it is for the covers to fit perfectly, and we appreciate your patience while we review the issue. We assure you that our team is currently looking into your concerns, and we will get back to you shortly. Thank you for working with us, and we’re committed to making this right for you.
Our pool is pretty large and oddly shaped so at first we were just going to buy one big rectangle and do our best to make it work. Covers & All provided a much more detailed experience. We went back and forth with cutouts and measurements for a few days until they were satisfied in order to make us the best custom fit possible. The attention to detail was astounding and we wound up with a perfectly fitting custom made pool cover. Excellent quality and customer service. Would highly recommend!
Hey Jennifer! Thank you for sharing your amazing experience with us! We're thrilled to hear that our team could help create the perfect custom pool cover for your uniquely shaped pool. Your kind words about our attention to detail and customer service mean a lot to us, and we're so glad that the result exceeded your expectations. If you need anything in the future, we’d be more than happy to assist!
The cover arrived quickly and fit like a glove! The material looks and feels like it's high quality.
Hello! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Box came mangled/crushed. But the shades were wrapped/protected so well that it didn't matter.
Hey Kelly! Thank you for your review! We're glad to hear that despite the condition of the box, the shades were well-protected and met your expectations. We always strive to ensure that our products arrive in perfect condition, and it's great to know that the packaging did its job. If you need anything else in the future, feel free to reach out!
We are so happy with the product. The pieces fit our furniture nicely, so the follow up questions to ensure proper measurements were worth it. The material is sturdy and we anticipate these covers lasting a long time! They look nice as well.
Hey Erin! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover is an accurate fit (as ordered) and durable construction.
Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The process was easy from start to finish! I would definitely recommend.
Hey Kathleen! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy ordering process with a custom made cover for my fire pit.
Hey Rick! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Lori! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and received everything as required. The product is good quality.
Hey Douglas! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought an outdoor couch from west elm that unfortunately had permanent covers that you could not wash or replace. I searched a number of places to match the custom stitching and sizing of the couch we purchased - nothing was as custom as Covers&all. I sent a photo of each cushion, describing the variety of rounded and squared edges on each one and they matched it perfectly. I thought it would be impossible to match the cushions exactly based on my measurements and description, but the guidance provided during the customer service interactions were prescriptive and helpful to ensure accuracy. I'm incredibly happy with the final product, and don't think I could have found anything that matched the sizing and stitching like Covers&all. The only other way I could have achieved the same result is with a custom sewing. My only complaint is the fabric used for the covers - it feels like a windbreaker jacket all over, but it's certainly weather-proof like you'd want for outdoor furniture. I will order more colors if it's possible to repeat my order.
Hey Nikki! Thank you for your detailed and positive review! We’re thrilled to hear that our custom covers matched your outdoor couch's unique stitching and sizing perfectly. It’s wonderful to know that our customer service team was able to provide the guidance you needed to achieve the right fit. We appreciate your feedback regarding the fabric, and we’re glad to hear it meets your weather-proofing needs. If you’re interested in ordering more colors or have any questions about reordering, please don’t hesitate to reach out. We look forward to serving you again!
Good quality fits perfect as I measured my round cushion but I ordered an inch bigger for some slack. I also like the color it's listed as vanilla crème I think but it gives off this pale pinkish hue in the light. I'm very happy with purchase, the zipper is black but it has an over lip cover to hide it so it's not a big deal.
Hey Sarah! Thank you for your wonderful review! We’re thrilled to hear that your round cushion cover fits perfectly and that you’re happy with the quality and color. The subtle hue change is a lovely touch, and we appreciate your attention to detail regarding the zipper design. If you have any further questions or need assistance with future orders, please feel free to reach out. We look forward to serving you again!
The canvas bag I ordered was to store outdoor cushions when the weather turns and to keep them clean when it rains. I was thrilled to find this product and even with my own custom size, it was received quickly and is exactly what we needed.
Hey Jody! Thank you for your fantastic review! We’re delighted to hear that your custom-sized canvas bag arrived quickly and perfectly meets your needs for storing outdoor cushions. Your satisfaction is our priority, and we appreciate your positive feedback on our service. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Allen! Thank you for your message and for bringing this to our attention. We appreciate your continued trust in our products. We're sorry to hear that you noticed a difference in the fabric thickness between your May and September orders, both using the Cover Max material. We will certainly address this with our quality control team to ensure consistency across all orders. We're glad to hear that you are otherwise satisfied with your purchase. If you need any further assistance or have any concerns, please feel free to reach out. We value your feedback and look forward to serving you in the future.