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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Nevada
1 review
0 helpful votes
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As advertised
December 5, 2024

Everything was just as expected with this and my first order. The material of the covers is of high quality heavy nylon polymers which can withstand strong breezes and winds. I would recommend this company.

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great quality
December 5, 2024

Great quality and well made. Arrived ahead of schedule. Will hang up soon

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gretchen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Chair cover
December 5, 2024

Cover came quickly and was well made with durable material. The only fault I see is that they are a little baggy, but that may be from inaccurate measurements by me. The covers should do the trick at protecting our chairs from the elements.

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, William, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

New York
1 review
0 helpful votes
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Great quality
December 5, 2024

It was a great experience!they made sure all the measurements were right before starting to make the product

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Donna! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Excellent
December 5, 2024

The whole buying experience was excellent from start to finish!

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Steven! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Jersey
1 review
0 helpful votes
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Round Fire Pit Chair Set Cover
December 5, 2024

High quality, heavy duty and attractive! I would recommend to anyone!

Date of experience: November 25, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shaun! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kentucky
1 review
0 helpful votes
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Easy to order and good quality
December 5, 2024

Super easy to pick the curtain type and size I wanted. Shipping was quick too.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our ordering process and fast delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custom vinyl tarps
December 5, 2024

Outstanding quality and great company to work with. My custom vinyl tarps came out exactly as requested. I will continue to use covers at all for all my custom tarps and vinyl covering needs.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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Great product!
December 5, 2024

Was exactly what we needed for our porch! It has kept everything warm and clean!

Date of experience: November 24, 2024
New Mexico
1 review
0 helpful votes
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Great Product, Great Fulfillment
December 5, 2024

A tiny canvas only 30 x 32 inches to be used under my cushion for outdoor meditation.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey David! Thank you for sharing your experience! We're happy to know you're using a small canvas for your outdoor meditation setup. If you need any further assistance with your order, please feel free to reach out—we're here to help! We hope your canvas works perfectly for your meditation space, and we look forward to serving you again in the future!

Hawaii
1 review
0 helpful votes
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Good Stuff
December 5, 2024
Updated review

I worked with them on making my custom cover perfect for me. We went back and forth couple of time to get it right. The material is really good quality. I'll buy from them again.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Mark! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Great company!
October 3, 2024
Previous review

They worked with me on getting the right custom cover fitment.

Date of experience: September 22, 2024
District of Columbia
1 review
0 helpful votes
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On Time and perfect fit
December 5, 2024

I was super impressed when someone emailed me overnight to confirm a detail that I didn't make clear. Arrived on time, high quality, perfect fit.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kenny! Thank you for your feedback! We're so glad to hear that your order arrived on time and that the fit and quality met your expectations. It’s great to know that our team’s quick communication made a positive impact and helped clarify the details for you. If you ever need anything else or have more projects in mind, please don’t hesitate to reach out. We’re always here to assist you!

Illinois
1 review
0 helpful votes
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Perfect fit
December 5, 2024

Looks great. Nice and heavy. Just what I needed and asked for.came in good time

Date of experience: November 24, 2024
Utah
2 reviews
0 helpful votes
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The cover was just what I wanted
December 5, 2024

Everything went well. The cover was perfect. I am very happy with the service of Cover & All

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tommy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Exceeded expectations!
December 5, 2024

I'm beyond impressed with my furniture covers and the entire process. Thank you so much!

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Shannon! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Outdoor kitchen cover
December 4, 2024

Very satisfied with the results fits perfect, they will verify measurements to make sure you didn't miss anything.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Erica! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

South Carolina
1 review
0 helpful votes
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Excellent!
December 4, 2024

Love my custom made covers! They fit perfectly and the material is nice and thick, should last a long time.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Nath! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Always happy with quality of products
December 4, 2024

All orders have been placed without any problems and the quality great. I use Covers & All whenever I need a cover or tarp.

Date of experience: December 13, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Thomas! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
2 reviews
0 helpful votes
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Website
December 4, 2024

Covers and All has a website which is easy to use, even for custom orders. I loved the update telling me my order was headed to production.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Scott! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words

Florida
1 review
0 helpful votes
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I couldn't believe how difficult it was to find just replacement covers to fit cushions. I ordered one set just to see the quality and fit of the covers. I followed the measurement instructions provided and uploaded a picture of the cushion. Quick turnaround time. Definitely will order for the other cushions that need new covers. Wish there were more colors to choose from but happy that I found replacement covers that weren't going to cost a fortune to replace.

Date of experience: November 24, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jamie! Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the covers for your cushions. It’s great that the measurement instructions and the picture upload process helped ensure the perfect fit, and we’re glad to know the quick turnaround time met your expectations. We appreciate your feedback about color options, as we continue to improve our offerings. We’re excited to hear that you’ll be ordering additional covers, and we’re here to assist with any future needs you may have.