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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Dog matress covers
April 11, 2021

These covers were perfectly made! The zippers are of great quality.

Date of experience: April 11, 2021
Virginia
1 review
0 helpful votes
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I purchased a cover for my fire table that would cover only the top and not drape down to the ground. The site said they add 1-2 inches to the given dimensions so it is sure to fit. Mine came exactly to the dimensions given and covers the table well, however, since there is no overhang slightly below the top I'm afraid the cover may blow off in the wind, but time will tell! (Will likely buy again if needed, but with slightly larger dimensions so the drawstring will help pull it together better.)

Date of experience: April 11, 2021
Texas
1 review
0 helpful votes
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Love this company
April 11, 2021

This is my second purchase. I was impressed with the quality of my first and decided to try a custom fit cover for my second. They did not disappoint! Fits perfectly and the quality is great. I also think it's a pretty good value for what you're getting and what other places would charge!

Date of experience: April 11, 2021
Minnesota
2 reviews
0 helpful votes
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The whh hi ole experience was very easy! I just measured my cushions and filled out the order form. They were shipped fast, and got perfectly! Very high quality!

Date of experience: April 11, 2021
Massachusetts
1 review
0 helpful votes
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Satisfied Customer
April 11, 2021

Ordering was easy, product arrived timely & the cover is nice.

Date of experience: April 11, 2021
Texas
3 reviews
0 helpful votes
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The tarp is nice enough
April 11, 2021
Updated review

You have to be knowledgeable on pergola tarps to get the right size. When I notified them that I messed up and needed to buy another, the response was fingerpointing for blame. Since it was my error, they take no blame. That was ok, they were right. They offered a 20% discount on a reorder even though it was my fault, and when I wrote and asked a question about how to get the 20% discount, they proceeded to fingerpoint for blame again, as if they're deflecting any sort of responsibility. I never asked for anything except how to get the 20% discount. I changed my mind and will not reorder with them.

Date of experience: April 10, 2021

Easy ordering, decent discount
March 28, 2021
Previous review

Easy ordering, decent discount.

Date of experience: March 28, 2021
Pennsylvania
1 review
0 helpful votes
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I was very excited about the cover I ordered but I never received it. The shipping company is giving me the run-around, and not returning calls, and I have yet to receive any support from you to help resolve the issue. I paid for the cover in full but I never received the product. I am very upset at the lack of response I am receiving to help resolve the problem. It's unfortunate because I really wanted the cover. Just because the shipping company says they delivered it doesn't mean that I received it. I never did! I have no support to resolve the problem from the shipping company or from you! I'm very upset and dissatisfied!

Date of experience: April 10, 2021
Texas
1 review
0 helpful votes
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I was having a hard time finding covers for my furniture. Measurements where not even close to what we needed. Found this web page and the covers came back with all the perfect measurements. As of now very happy with the product and service. Hopefully they will
Last. Time will
Tell

Date of experience: April 10, 2021
Alabama
1 review
0 helpful votes
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Great product, high quality
April 10, 2021

Easy to use web site. Just add dimensions, pick color and Covers & All does the rest. Acceptable shipping and notification process. Good communication from an online company. Highly recommend and would order from them again.

Date of experience: April 10, 2021
Arkansas
1 review
0 helpful votes
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Hopeful
April 10, 2021

Fits like a glove. Hope it weathers well since other covers have not.

Date of experience: April 10, 2021
California
1 review
0 helpful votes
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Great product!
April 10, 2021
Updated review

Great quality and value! Quick turnaround time. I would definitely order from the website again.

Date of experience: April 10, 2021

Great quality products!
March 28, 2021
Previous review

Great quality products!

Date of experience: March 28, 2021
Oregon
1 review
0 helpful votes
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Good Product - Fits Great!
April 10, 2021
Updated review

We are pleased with our table cover. It arrived early and is heavy-duty.

Date of experience: April 10, 2021

Easy so far
March 27, 2021
Previous review

Easy so far. Await the product to arrive.

Date of experience: March 26, 2021
Georgia
1 review
0 helpful votes
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Fantastic company
April 10, 2021
Updated review

Unbelievable customer service with making sure all dimensions are correct and super fast delivery couldn't believe it came so quick.

Date of experience: April 10, 2021

Fast and simple
March 29, 2021
Previous review

Fast and simple

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
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Cover for patio table
May 10, 2021

The cover is a little too small. It fits but is very hard to get on and off.

Date of experience: April 10, 2021
Washington
1 review
0 helpful votes
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The best!
April 10, 2021

You guys are great! From ordering to receiving the best ive ever had.And its so unbelievable you items are shipped from India! Its taken longer to receiving items from the united states!

Date of experience: April 10, 2021
Illinois
1 review
0 helpful votes
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Fire Pit Table cover
April 10, 2021
Updated review

It was very easy to follow the measuring directions. Fits perfectly and is very well made. Arrived sooner than expected and was kept informed of the progress, shipping and expected date of arrival.

Date of experience: April 10, 2021

It was very easy to follow the measuring directions
March 27, 2021
Previous review

It was very easy to follow the measuring directions

Date of experience: March 27, 2021
Maryland
1 review
0 helpful votes
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5 Star Experience
April 10, 2021
Updated review

Best I've found for custom size tarps. The selections and options were exactly what I needed. The shipping was not only free, my tarp arrived far ahead of the scheduled date.

Date of experience: April 10, 2021

Best I've found for custom size tarps
March 31, 2021
Previous review

Best I've found for custom size tarps.

Date of experience: March 31, 2021
California
1 review
0 helpful votes
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The Perfect Fit!
April 10, 2021

Refinished my picnic table and wanted to preserve its beauty from the elements. Took the measurements and placed the order. It fits and looks great, super happy with this product!

Date of experience: April 10, 2021
Alaska
1 review
0 helpful votes
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Great product
April 10, 2021

Friendly and timely correspondence. Product better than expected. Filled order quickly. Definitely will use again and refer others.

Date of experience: April 10, 2021
North Carolina
1 review
0 helpful votes
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Job Well Done
April 10, 2021
Updated review

Good experience working with Covers & All to ensure the dimensions and the type of furniture was completely understood. Results - when received the covers, they fit perfectly.

Date of experience: April 10, 2021

Let's hope this has gone through correctly
February 7, 2021
Previous review

Let's hope this has gone through correctly.

Date of experience: February 7, 2021