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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
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51,449 reviews

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Kansas
1 review
0 helpful votes
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Order experience was fine, but lots of correspondence after, figured they'd "get it right". Nope. Firepit cover. Cover is so thick and robust, on first look that's a good thing, but no, it is so thick, can't drawstring it tight enough for it to stay on (I can remove it with the drawstrings tightened as much as I could), so it will blow off. Will try bungy cords to hold it on... Nice... NOT,

Date of experience: April 24, 2021

Just seems like a lot of steps
November 28, 2020
Previous review

Just seems like a lot of steps

Date of experience: November 28, 2020
Oregon
1 review
0 helpful votes
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Fireplace Cover
April 24, 2021

Ordering was easy. Product was shipped and delivered on time.

Date of experience: April 24, 2021
Virginia
1 review
0 helpful votes
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Gas fire pit replacement cover
April 24, 2021

I was pleased the way I was asked to verify my dimensions one more time prior to actual manufacturing.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Completely Satisfied
April 24, 2021

I needed covers for my deck sectional and Ottoman. They are odd shaped and I searched everywhere. Covers & All walked me through the process of measuring for the perfect fit. They even emailed me asking for pictures and more measurements, suggesting an alternative cover that would give me a better fit. I was pleasantly surprised when the covers arrived! They are exactly what I wanted, great, heavy duty material and durable. Now I simply cover the furniture at night with no worries. No more lugging cushions inside and out.
I am now looking around my house to see what else I can cover!

Date of experience: April 24, 2021
Missouri
1 review
0 helpful votes
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Good quality; reasonably priced; shipped quickly. Would purchase from them again

Date of experience: April 24, 2021
South Carolina
1 review
0 helpful votes
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Great Service
April 24, 2021

I had some old pillows that needed recovering. Almost threw them away. When I got on the Coverall website and found out how easy it was to measure, describe and post a photo of the pillow. They hit it spot on! Fits like a glove and my furniture looks new again! Even my husband noticed

Date of experience: April 24, 2021
Washington
1 review
0 helpful votes
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Perfect fifths & color
April 24, 2021
Updated review

Love it. Great fit. Material seems like it will hold up well outdoors unlike the last sushi on covers I had.

Date of experience: April 24, 2021

Good so far
March 18, 2021
Previous review

Good so far.

Date of experience: March 18, 2021
Massachusetts
1 review
0 helpful votes
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Amazing!
April 24, 2021
Updated review

Lots of instructions and diagrams for measuring and easy to upload photos and instructions. Had an odd shaped large outdoor sectional and this cover came and fit perfectly, and look great! Durable, easy on and off! Beats taking cushions on and off every time it storms! So glad I found this site as even the manufacturer did not make a cover that would fit!

Date of experience: April 24, 2021

Very good instructions for measuring, however had difficulty...
April 8, 2021
Previous review

Very good instructions for measuring, however had difficulty uploading photos, or adding comments.

Date of experience: April 8, 2021
Colorado
1 review
0 helpful votes
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Outdoor cushion covers
April 24, 2021

While I was prepared to be disappointed in the covers because the order arrived 11 days later than expected with inadequate communication from the company, my frustration was completely eliminated when I did receive the covers. They were beautifully made. Fit perfectly. High quality fabric, zippers, and workmanship. Truly, they couldn't have been any better!

Date of experience: April 24, 2021
Illinois
1 review
0 helpful votes
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Easy to order. Great instructions for measuring custom items. And the customer service was great in helping me track my order.

Date of experience: April 24, 2021
North Dakota
1 review
0 helpful votes
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Popcorn machine cover
April 24, 2021
Updated review

Great everything has gone very smooth and delivery was fast

Date of experience: April 24, 2021

Great everything has gone very smooth
April 1, 2021
Previous review

Great everything has gone very smooth

Date of experience: April 1, 2021
Massachusetts
1 review
0 helpful votes
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Great covers for deck furniture
April 24, 2021

The covers fit perfectly and look great on the cushions on my deck chaise lounge set.

Date of experience: April 24, 2021
Illinois
2 reviews
0 helpful votes
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Grill Cover
April 24, 2021

For years I have replaced patio furniture and grill covers with big box store covers. They only lasted a couple of years. Last year I purchased a custom made patio set cover. Just recently, I purchased a custom made grill cover. The quality and durability of these covers is exceptional. I know I will get years of service from them.

Date of experience: April 24, 2021
Florida
1 review
0 helpful votes
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Rubbery fabric
May 24, 2021

Well made but material is rubber like rather than nylon/canvas. Creases from shipping not coming out easily. Irdered brown but appears more like cordovan.

Date of experience: April 24, 2021
Pennsylvania
1 review
0 helpful votes
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Quick and easy
April 24, 2021

Easy to order. Arrived quickly. Perfect fit and good quality

Date of experience: April 24, 2021
Florida
1 review
0 helpful votes
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Turned old furniture brand new
April 24, 2021

Your website was easy to use and your product is better quality then my original cousins on my out door couch

Date of experience: April 24, 2021
Colorado
1 review
0 helpful votes
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I submitted a photo to have a custom spare RV wheel cover made and received a plain black plastic slipcover sans my design. I feel like there must have been a breakdown somewhere in the ordering process even though the online data appeared correct on my end. I'm hoping to have this resolved with Covers & All but this review request came in before I was able to try to contact them and deal directly with them.

Date of experience: April 23, 2021
Kansas
1 review
0 helpful votes
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Great purchase
April 23, 2021
Updated review

Easy check out, easy use of website, and shipment in reasonable time for custom fit

Date of experience: April 23, 2021

Easy check out
April 2, 2021
Previous review

Easy check out

Date of experience: April 2, 2021
Michigan
1 review
0 helpful votes
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Great Job
April 23, 2021
Updated review

Website easy to understand and use. Customer service was very helpful.

Date of experience: April 23, 2021

Website easy to understand and use
March 31, 2021
Previous review

Website easy to understand and use. Customer service was very helpful.

Date of experience: March 31, 2021
Michigan
1 review
0 helpful votes
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Quality product.
April 23, 2021
Updated review

The 20% discount for a first order was great but I thought I was supposed to get free shipping as well which I didn't get.

Date of experience: April 23, 2021

The 20% discount for a first order was great but I...
April 9, 2021
Previous review

The 20% discount for a first order was great but I thought I was supposed to get free shipping as well which I didn't get.

Date of experience: April 9, 2021