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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Illinois
1 review
0 helpful votes
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Good product
April 26, 2021

The cover fits well. My only hesitation on giving it a higher rating is the material. It is more plastic than fabric.

Date of experience: April 26, 2021
Virginia
1 review
0 helpful votes
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Great cover
April 26, 2021

I purchased i cover for my oversized portable generator. They provided a quality cover, that is heavy duty, fits perfectly with extra room and it perfect for my needs. The fact that is is produced in idia and delivered so quickly is outstanding. I am so proud of my home country

Date of experience: April 26, 2021
Florida
1 review
0 helpful votes
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Covers
April 26, 2021

Measurements were not what was said and they don't fit correctly.

Date of experience: April 26, 2021
Florida
1 review
0 helpful votes
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Cover for L-shaped couch
April 26, 2021
Updated review

We love the cover, the measurements are not exactly right. We sent in exact measurements and its a little big.

Date of experience: April 26, 2021

GOOD SO FAR
April 2, 2021
Previous review

GOOD SO FAR

Date of experience: April 2, 2021
Texas
1 review
0 helpful votes
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Great covers!
April 26, 2021

The covers we received are exactly what we ordered, fit perfectly and the color is great. They arrived in a timely fashion and the price was very reasonable.

Date of experience: April 26, 2021
Pennsylvania
2 reviews
0 helpful votes
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I ordered a cover for a sectional couch 108". It came and the cover was for a chair. I notified customer service. Their emails indicated doubt about my reason for return, saying it is what was ordered I sent them a screenshot of the cover and description). They said it was as ordered. I then sent them an explanation, at which time they asked how I knew it was the wrong size. I sent a pic with the tape measure on top of the cover. They sent me s nipping asked if I wanted a cover? I said yes. I haven't received a refund or a replacement.

Date of experience: April 26, 2021
Florida
2 reviews
0 helpful votes
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Highly recommend
April 26, 2021

We looked on Amazon for replacement cushions for our Patiorama patio furniture but found Covers & All. Quality of work and material is so much better than we expected! We plan to order more custom covers for our boat cabin cushions as well

Date of experience: April 26, 2021
Washington
2 reviews
0 helpful votes
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The price was reasonable, the communication was excellent, the pillowcases are waterproof and they're really easy to put on.

Date of experience: April 26, 2021
Texas
1 review
0 helpful votes
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Great covers!
April 25, 2021

I really like the quality and fit of the covers. I appreciate the holding bag too.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Fits great
April 25, 2021

Took a while to get them because they come from China.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Great cover!
April 25, 2021

The cover I received exceeded all expectations. The process was a little irritating because they required multiple measurements and detailed pictures on several occasions during the process for a basic square portable grill. That said, the end result made the process well worth it. I will use this company again if I need another custom cover.

Date of experience: April 25, 2021
Minnesota
1 review
0 helpful votes
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Very Happy
April 25, 2021

The cover I purchased is perfect. It is exactly what was ordered.

Date of experience: April 25, 2021
Illinois
1 review
0 helpful votes
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Excellent quality and customer support
April 25, 2021
Updated review

Very helpful in ensuring that you get a product with the right measurements!

Date of experience: April 25, 2021

Easy to order!
March 19, 2021
Previous review

Easy to order!

Date of experience: March 18, 2021
New York
1 review
0 helpful votes
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Good website and quick delivery. Product looks nice but have yet to put over fire pit.

Date of experience: April 25, 2021

EASY TO USE WEBSITE
April 7, 2021
Previous review

EASY TO USE WEBSITE.

Date of experience: April 7, 2021
Pennsylvania
1 review
0 helpful votes
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Great Quality
April 25, 2021

I ordered new covers for my outdoor furniture. The fit perfect and the quality is great. Very satisfied.

Date of experience: April 25, 2021
Indiana
1 review
0 helpful votes
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Grill cover
April 25, 2021
Updated review

You were very careful we had the exact measurements

Date of experience: April 25, 2021

Pretty easy and good to have custom fit
April 1, 2021
Previous review

Pretty easy and good to have custom fit

Date of experience: April 1, 2021
Florida
1 review
0 helpful votes
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High quality, good value
April 25, 2021
Updated review

First order with this company. The product arrived in perfect condition. High quality, for a reasonable price.

Date of experience: April 25, 2021

Well designed site
April 9, 2021
Previous review

Well designed site

Date of experience: April 9, 2021
Illinois
1 review
0 helpful votes
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It's been almost 2 months since I placed my order and I still don't have half of it. They sent me two shipments, one was the wrong product, and then just marked my order as complete and closed it out. They also didn't even send the right size covers of the ones that did arrive, so my cushion covers don't fit!

Date of experience: April 25, 2021
New Hampshire
1 review
0 helpful votes
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Exceeded expectations
April 25, 2021
Updated review

So far so good - will be able to tell when our custom cover arrives.
Well it arrived, took a little time to arrive from India, but given we put a custom logo of our own design, 14 days seemed very fast. It was silk screened onto a 12x14" patch that is sewn onto the actual cover, and looks fine.

It was not exactly what I was expecting, based on photos, as it had more "features" than what I had expected (moister vents and handles on the side), but could not stop smiling when it was placed on the grill. As this was custom sized for our built-in grill, and others complained in reviews I was worried. It was PERFECTLY done, fit like a glove. We love it so far.

We are going to order more as custom gifts with out friends names on them.

Date of experience: April 25, 2021

So far so good
April 4, 2021
Previous review

So far so good - will be able to tell when our custom cover arrives

Date of experience: April 4, 2021
Australia
2 reviews
2 helpful votes
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The BEST!
April 25, 2021
Updated review

Measurements are in inches as this is an American company (any chance the Aussie site could get centimetres please) but as far as value and quality and speed of delivery I was blown away. I am a repeat customer and will use them again and again. Very impressive finish with water-resistant zippers, piped edges and made my things look like a million bucks having these on display. BRILLIANT! One other thing would be lovely if we could have more colour options for seat cushion covers!

Date of experience: April 25, 2021

Measurements are in inches as this is an American company...
March 31, 2021
Previous review

Measurements are in inches as this is an American company but as far as value and quality and speed of delivery I was blown away. I am a repeat customer and will use them again and again. Very impressive finish with water-resistant zippers, piped edges and made my things look like a million bucks having these on display. BRILLIANT!

Date of experience: March 30, 2021