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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
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51,451 reviews

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Georgia
1 review
0 helpful votes
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Worth the wait
June 2, 2021

I dint realize the cover was custom made in India, but it was worth the wait. Correct size, quality materials, and looks good.

Date of experience: June 2, 2021
California
2 reviews
0 helpful votes
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Cushion covers
June 2, 2021
Updated review

Easy to navigate, just hoping the product is as advertised.
Just arrived and the workmanship looks excellent!
My only complaint is that it took so long to receive it. Maybe I missed it in the website, but I had no idea where it was coming from! Also, there was little communication about shipping.

Date of experience: June 2, 2021

Easy to navigate, just hoping the product is as advertised
May 1, 2021
Previous review

Easy to navigate, just hoping the product is as advertised

Date of experience: May 1, 2021
Virginia
1 review
0 helpful votes
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Excellent custom covers
June 2, 2021

Website had excellent instructions for measuring and ordering. Covers were made and shipped quickly. Received and they fit as ordered. Seem to be good quality. Overall I'm satisfied.

Date of experience: June 2, 2021
Louisiana
1 review
0 helpful votes
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Useless!
July 2, 2021
Updated review

The covers only have two short drawstrings on two opposing corners of the four total corners on each cover. The drawstrings are only 10" long into each of the two corners.
There NO WAY to cinch these enough to have them lock onto the skylights. Also the plastic cinch locks DO NOT have enough bite to secure them - they just slide back open with the slightest pressure. All five covers immediately blew off the skylights and into yard and the driveway within minutes of the attempted install. It was just a mild gust of wind.
Poorly engineered & poorly made.
I am asking Coversandall.com for a full and complete refund!

Date of experience: June 2, 2021

Just place order so cannot verify quality of product...
May 18, 2021
Previous review

Just place order so cannot verify quality of product yet, etc.

Date of experience: May 15, 2021
Georgia
2 reviews
1 helpful vote
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When I FINALLY received my cover, it fit pretty well and I am satisified with the product. But my shopping experience was horrible. The website would not process my order, the CSR on the phone provided incorrect guidance, and I ended up getting charged three times on my credit card. Then they placed my order on hold due to lack of payment! After numerous calls and emails, and after working with my credit card company to reverse 2 of the 3 charges, the order proceeded. This was the only company I could find who could make the product I needed... otherwise I would have run away from them and never used them.

Date of experience: June 2, 2021

All good except order would not process
May 26, 2021
Previous review

All good except order would not process. CSR helped me switch to PO. He was very helpful but it took a lot of extra time.

Date of experience: April 26, 2021
Maryland
2 reviews
0 helpful votes
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Somewhat satisfied
July 2, 2021
Updated review

Variety, quality, easy to shop, good customer service.

Date of experience: June 2, 2021

Easy shopping
May 7, 2021
Previous review

Easy shopping

Date of experience: May 7, 2021
Wisconsin
1 review
0 helpful votes
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Patio covers
June 2, 2021

Very happy with quality, fit and finish! Hopefully they hold up as well as they look, but material seems to be high quality.

Date of experience: June 2, 2021
Illinois
1 review
0 helpful votes
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Love my new speaker covers. Water resistant. Great quality! Shipment received quicker than I expected. Thank you!

Date of experience: June 2, 2021
California
1 review
0 helpful votes
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Round table cover
June 2, 2021

Selecting the cover, color, material was easy.
They contacted me to verify the thickness of the table as that would affect the cut of the cover. It took a bit of time (about 4 weeks) but the cover i received fits very tight, should be no problem if it gets windy. I would order again if i need to cover another item.

Date of experience: June 1, 2021
Illinois
1 review
0 helpful votes
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Finally found what I needed!
June 2, 2021
Updated review

I've been looking everywhere for a cover for my small tabletop firepit. Couldn't find one anywhere until this site. It's perfect.

Date of experience: June 1, 2021

I've been looking for a cover for my small tabletop...
May 3, 2021
Previous review

I've been looking for a cover for my small tabletop firepit. Couldn't find one anywhere until this site. It's perfect

Date of experience: May 3, 2021
Michigan
1 review
0 helpful votes
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Wanted to love it
July 2, 2021

The cover for my coffee table is perfect! However the custom cover does not actually fit :( Despite several emails back and forth the width of the cover was made for the benches and does not include width for the armrests. I am really hoping the cover does not rip early or leave marks on the wooden furniture. I am overall pleased with the quality of the cover but ultimately disappointed that (especially for the cost) it does not fit.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
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Happy
June 1, 2021

You asked what size, I gave you the dimensions, you made them, and guess what? They fit perfectly. We are very satisficed.
Thank you!

Date of experience: June 1, 2021
Arizona
1 review
0 helpful votes
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Order process was easy. The cover was made two feet in length too long. I checked my measurements and they were correct. Connected the service department and sent pictures of the issue did not receive a response.

Date of experience: June 1, 2021
Washington
1 review
0 helpful votes
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Patio covers
June 1, 2021
Updated review

Great cover, arrived on time and awesome fit. Look good and ready for any bad weather conditions.

Date of experience: June 1, 2021

Great cover, arrived on time and awesome fit
May 14, 2021
Previous review

Great cover, arrived on time and awesome fit

Date of experience: May 14, 2021
New Hampshire
1 review
0 helpful votes
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Wrong size.
July 1, 2021
Updated review

I ordered 2 covers for my boat one was for the leaning post which I am satisfied with. The 2 nd was supposed to be a single one piece cover just to protect the front console from the weather, however the cover came the right size but it had a front and back 10 inch opening as if to cover 4 sides of something. I only wanted the one piece shield type. It is too large and bulky. I also had to order 2 different times rather than both pieces on one order. ThanksFrank c. Spring, jr.

Date of experience: June 1, 2021

Wrong size.
June 30, 2021
Previous review

I ordered 2 covers for my boat one was for the leaning post which I am satisfied with. The 2 nd was supposed to be a single one piece cover just to protect the front console from the weather, however the cover came the right size but it had a front and back 10 inch opening as if to cover 4 sides of something. I only wanted the one piece shield type. It is too large and bulky. I also had to order 2 different times rather than both pieces on one order. ThanksFrank c. Spring, jr.

Date of experience: May 31, 2021
Florida
1 review
0 helpful votes
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Grill Cover
June 1, 2021

Fit my grill perfect! It took a little longer to receive than I expected however.

Date of experience: June 1, 2021
Georgia
1 review
0 helpful votes
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Hunting down a cover hut
June 1, 2021

From start to finish my order was efficiently prepared. From making sure the measurements were correct to keeping me informed of the progress. They do not hesitate to ask questions so that your order is exactly what you want.

Date of experience: June 1, 2021
Arizona
1 review
0 helpful votes
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It would be nice to have immediate online help. I had questions that took me a few days to get answers. Also, the problem was on my end in measuring. It is very difficult to measure pillows and cushions because of rounded edges and the middles puff out. Consequently, I had to JAM and CRAM a couple cushions into the new covers and other cushion covers were too loose. I was very impressed with the strong seams and zipper though. Also. The covers had a shinny look to them that I wasn't real happy with but material looked to be great quality.

Date of experience: June 1, 2021
Missouri
1 review
0 helpful votes
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Nicely made!
June 1, 2021
Updated review

Nice prices! Custom measurements... I look to do more purchases in the future!

Date of experience: June 1, 2021

Nice prices!
April 26, 2021
Previous review

Nice prices! Custom measurements... I look to do more purchases in the future!

Date of experience: April 26, 2021
Indiana
2 reviews
0 helpful votes
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Great Cover
June 1, 2021
Updated review

Provided measurements for the grill. The company did request more details. The cover that was sent is very thick and strong. The overall size of the cover tends to be a bit big - they probably allow some fudge factor to the measurements to make sure it is not too small.

Date of experience: June 1, 2021

Efficient and well laid out checkout process
April 23, 2021
Previous review

Efficient and well laid out checkout process.

Date of experience: April 23, 2021