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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,073
shipping
342
quality
21,524
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51,451 reviews

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Ohio
1 review
0 helpful votes
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Close, but no cigar.
June 7, 2021

My new firepit cover appears to be made of high quality materials however I am somewhat disappointed in how it fits. Your website stated that you added two inches to all of the measurements provided by the customer. However, my cover fits very snugly and I am afraid it will rip when being taken on and off periodically because of it's tightness.

I was also somewhat disappointed to the tracking information provided when the cover was shipped. Instead of proviiding a direct link to the tracking number of FedEx you only provided a tracking number that had to be cut and pasted onto FedEx's website. Additionally, when I did that they (FedEx) could not recognize the tracking number.

Overall, a quality product but a little work needed on customer service.

Date of experience: June 7, 2021
California
1 review
0 helpful votes
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Curved cushions = no problem
June 7, 2021

Great experience! It took a while but after sending pictures and a lot of measurements, they did a great job.

Very happy. I would order again and may do so for our table and barbecue.

Date of experience: June 7, 2021
New York
1 review
0 helpful votes
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Great product quality
June 7, 2021

The material used is really good quality. Product produced following the exact instructions and measurements

Date of experience: June 7, 2021
Georgia
1 review
0 helpful votes
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Can't use my product.
July 7, 2021

I ordered custom covers for chair cushions. I was satisfied with communication before shipment. Gave my measurements. Bottom cushion is fine but back cushions were made half inch too mall and for a flat cushion. Most cushions have some filling. So I can't use the back. I did call and really got no help with customer service. Decided it's not worth the argument. I wish I had taken my cushions into local shop to have done.

Date of experience: June 7, 2021
Washington
2 reviews
0 helpful votes
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Patio Covers
June 7, 2021
Updated review

I think I found exactly what I was looking for. The covers are perfect for our furniture.

Date of experience: June 7, 2021

I think I found exactly what I was looking for
October 19, 2020
Previous review

I think I found exactly what I was looking for.

Date of experience: October 19, 2020
California
1 review
0 helpful votes
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Fit TOO Well
July 7, 2021

The covers fit the outdoor sofas but are very difficult to take off and on. I think it would have been wise to add additional inches to make this process easier.

Date of experience: June 7, 2021
Washington
1 review
0 helpful votes
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Built-in Barbeque Cover
June 7, 2021

Communication was great and they made sure my measurements were correct. Price was great for a custom cover.

Date of experience: June 7, 2021
Washington
1 review
0 helpful votes
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Custom Cover
July 7, 2021

The cover came but was wrapped so tightly in a tiny bag that it is completely wrinkled and there's nothing I can do to get the wrinkles out. This is supposed to be for a seat cushion so the wrinkles make it look very tacky! Other than that the workmanship is fine!

Date of experience: June 7, 2021
Maine
2 reviews
0 helpful votes
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Better then expecting!
June 7, 2021

Once I had my grills dimensions, it was easy to find what I needed.

Date of experience: June 7, 2021
Vermont
1 review
0 helpful votes
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I could tell when I opened them that these tarps were better quality that others I've bought. Tighter stiches and more options.

Date of experience: June 7, 2021
Washington
2 reviews
0 helpful votes
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Excellent fit, good price
June 7, 2021

I bought a patio set on sale last year, and didn't realize until it arrived how ugly the cushion covers were.

Date of experience: June 7, 2021
Colorado
1 review
0 helpful votes
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Cabinet cover
June 7, 2021

I was ni ne3ed of a cover for a cabint I put in m, y deck. I recently got a new BBQ and lost storage space. I purchased a small cabinet to store tpoos etc. I wanted oit to be more weather tight. Gave my measurements and presto the cover appeared in about a week or so. It fits perfectly and will serve me for years.

Date of experience: June 7, 2021
California
1 review
0 helpful votes
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Cushion covers
June 7, 2021

Great products
Great service
Highly recommended this company

Date of experience: June 7, 2021
California
1 review
0 helpful votes
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Positive
June 7, 2021
Updated review

Quick checkout and delivered on time. The skylight cover was better then expected.

Date of experience: June 7, 2021

Quick checkout
May 11, 2021
Previous review

Quick checkout

Date of experience: May 11, 2021
Virginia
2 reviews
0 helpful votes
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Experience was great. I took my own measurements using the guide chart. Sent in a picture of what I wanted the cover for. When it arrived I was surprises how well it was made the weatherproof material is of very good and high quality. They make it upon order.

Date of experience: June 7, 2021
Texas
1 review
0 helpful votes
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Custom cover
June 7, 2021

I have a stainless steel beverage cart that has to reside outside year round. I ave tried various kinds of covers that ultimately don't fit or don't wear well. This cover fits perfectly, looks great and is made well. Very happy!

Date of experience: June 7, 2021
Texas
1 review
0 helpful votes
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Out door cushion covers
June 7, 2021
Updated review

I found it easy and quick and the product fit perfectly

Date of experience: June 7, 2021

I found it easy and quick
May 16, 2021
Previous review

I found it easy and quick

Date of experience: May 16, 2021
California
1 review
0 helpful votes
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The shopping, delivery and experience was very positive. Thank you

Date of experience: June 7, 2021
Texas
1 review
0 helpful votes
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21+ days to get a cover
July 7, 2021

Just took too long. A long time it took. I was charged and waited a long time.

Date of experience: June 7, 2021
South Carolina
1 review
0 helpful votes
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Sectional cover review
June 7, 2021

We ordered a cover for our new outdoor sectional from Covers & All. It was easy to follow the measurement diagrams and turn around delivery time faster than projected. The cover fits very nicely and is well made. We're very pleased!

Date of experience: June 7, 2021