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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,070
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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New Jersey
1 review
0 helpful votes
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Outside seat covers
June 14, 2021

Everything fitted perfect. The quality of the material was very good.

Date of experience: June 14, 2021
Tennessee
1 review
0 helpful votes
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Products were ok. Not great!
July 14, 2021
Updated review

Took to long to receive. Would not use them again.

Date of experience: June 14, 2021

Will order again
June 17, 2021
Previous review

Will order again

Date of experience: May 18, 2021
Missouri
2 reviews
0 helpful votes
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Worth the wait
June 14, 2021

Feels like high quality, built to last material. It took a bit long to get here, but was worth the wait. I will now order the other 6 covers needed.

Date of experience: June 14, 2021
Texas
1 review
0 helpful votes
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Extremely satisfied
June 14, 2021

Extremely satisfied with the quality of the material and overall product.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Well Crafted
June 14, 2021

I have to admit I was a little nervous ordering a custom cover over the web. I carefully measured my dimensions, attached a picture and to my very pleasant surprise a perfect cover arrived. For a handmade product I thought the price was very reasonable especially when you consider the quality of what I received.

Date of experience: June 14, 2021
Oklahoma
1 review
0 helpful votes
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Perfect Fit
June 14, 2021

The ottoman cushions I ordered are much better than I expected! I am very pleased with the product. Good quality and perfect fit. I highly recommend Covers & All to others.

Date of experience: June 14, 2021
NL
1 review
0 helpful votes
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SENT ME WRONG ITEM!
July 14, 2021

After waiting a MONTH AND A HALF to receive my BEIGE TRIANGULAR SOLAR SAIL, 4X4X5 FT, I received the WRONG ITEM! A 2 FT SQUARE DOG BED COVER IN DARK GRAY NYLON.

Date of experience: June 14, 2021
New Hampshire
1 review
0 helpful votes
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Extremely satisfied customer!
June 14, 2021

The ordering process was easy and simple. The products we received seem to be very well made with high quality materials. The delivery was delayed by a few days but we were notified about it. We will definitely order other products from here.

Date of experience: June 14, 2021
Pennsylvania
2 reviews
0 helpful votes
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Quality
June 14, 2021

Beautifully constructed cover. Arrived in a timely fashion.

Date of experience: June 14, 2021
Missouri
1 review
0 helpful votes
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The product is good material, put together well and appears to be durable. However the color of the fabric is not what it appears on the website. Website shows Navy Blue yet appears much more purply in person... disappointed with the color.

Date of experience: June 14, 2021
Idaho
2 reviews
0 helpful votes
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Glider cover
June 14, 2021
Updated review

I am pleased with the ease of using this website; and hopeful that the product will meet my expectations. My only criticism was that no proposed completion/shipping date was offered. Once I received that cover, I was pleased with the durability and accuracy of the size. I was disappointed that it was trimmed entirely in black. I would have appreciated knowing that in advance, especially if I had had a choice and the color of the trim.

Date of experience: June 14, 2021

I am pleased with the ease of using this website; and...
May 17, 2021
Previous review

I am pleased with the ease of using this website; and hopeful that the product will meet my expectations. My only criticism was that no proposed completion/shipping date was offered.

Date of experience: May 17, 2021
Maryland
1 review
0 helpful votes
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The website was very thorough but easy in getting the measurement data. The company caught a measurement mistake among the first figures I sent and suggested what the right answer might be. I was impressed that the company (or its computer!) was paying close attention.

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Fit perfectly
June 14, 2021

Nice cover - custom fit was perfect. Shipping time was reasonable for custom made cover.

Date of experience: June 14, 2021
Massachusetts
1 review
0 helpful votes
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Awesome service
June 14, 2021

I ordered and received perfect custom cover

Great service price and quality

Date of experience: June 14, 2021
New Hampshire
1 review
0 helpful votes
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Satisfied customer
June 14, 2021
Updated review

The ordering process was a little difficult but When I had to call for any additional info, customer service was knowledgeable, friendly and resolved any issues I had.

Date of experience: June 14, 2021

Easy to order
May 18, 2021
Previous review

Easy to order. When I had to call for any additional info, customer service was knowledgeable & friendly

Date of experience: May 18, 2021
Massachusetts
1 review
0 helpful votes
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Grill Cover
June 14, 2021

The grill cover is exactly what I wanted, Time will tell if it will hold up through the seasons

Date of experience: June 14, 2021
Missouri
2 reviews
0 helpful votes
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Pressure washer cover.
June 14, 2021
Updated review

Well made and very strong. All areas of concern are reinforced. Only problem was it was not fitted as advertised. A single bungy fixed it. Very satisfied with cover..

Date of experience: June 14, 2021

Very good and easy size selection
May 24, 2021
Previous review

Very good and easy size selection,,

Date of experience: May 23, 2021
Illinois
1 review
0 helpful votes
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Just what I ordered
June 14, 2021

The custom patio covers that we ordered came exactly as we ordered. They look great!

Date of experience: June 14, 2021
Ohio
1 review
0 helpful votes
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Outdoor furniture cover
June 14, 2021
Updated review

The experience was fine and once the cover arrived and fit great we were happy they asked so many questions and wanted exact details as well as pictures.

Date of experience: June 14, 2021

Great so far
May 18, 2021
Previous review

Great so far

Date of experience: May 18, 2021
California
1 review
0 helpful votes
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I ordered chaise and chair covers which came on time, as promised, and were well made - perfect for my needs. I called customer service as Fed Ex was reporting the wrong delivery date and they were very helpful. Everything arrive on time as promised.

Date of experience: June 14, 2021