Covers & All Australia

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Covers & All Australia

4.8

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Covers & All Australia Reviews Summary

Covers & All Australia has a rating of 4.8 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 6th among Home Decor sites.

service
934
value
24
shipping
23
quality
5,879
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6,499 reviews

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Australia
1 review
0 helpful votes
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BBQ cover
March 7, 2024

The team were very thorough in ensuring all measurements were correct for quite a complex shape BBQ with sink and tap. The cover fits really well and is made of a very strong material. Thank you for your help with this order. I would definitely shop with you again and recommend to others.

Date of experience: March 6, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Lynne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Very happy
March 7, 2024

Was easy to order & pay. Just looking forward to getting a nice new cover asap 👍
Only thing missing,is a rod inside to reach the top of the umbrella
Apart from that all good

Date of experience: March 6, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Australia
1 review
0 helpful votes
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Disapointed
March 16, 2024
Updated review

The product was nothing like either what we ordered or the mockup you presented, which in the end we just went with. In the mock-up there was a long zipper which would have made accessing the tables and mattress inside fairly easy, but the end product was nothing like that - including only one side instead of two which would have covered both sides of the product and encased the whole thing. If only one side was needed why would there have been a zipper?

Date of experience: March 6, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hi, John. We regret to hear that your order didn't match your expectations. We recognize your request regarding the zipper and your desire to cover the mattress between two foldable tables. It seems there may have been a miscommunication on our end, leading to an oversight. We've contacted you via email to clarify the situation and are dedicated to rectifying it for you. Thank you for your understanding and patience as we address this matter.


Very professional set-up
February 12, 2024
Previous review

Very professional set-up - thankyou (although I did think we were getting free shipping)

Date of experience: February 11, 2024
Australia
1 review
0 helpful votes
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Your One stop shop for quality covers..
March 6, 2024
Updated review

So easy to order, high quality and quick shipment. 10/10

Date of experience: March 6, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to use website
December 4, 2022
Previous review

Easy to use website.

Date of experience: December 3, 2022
Australia
2 reviews
0 helpful votes
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Pool Table Covers
March 6, 2024

Ordering this cover was simple and straightforward, very happy with our purchase.

Date of experience: March 6, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Umbrella Cover
March 5, 2024

Very pleased with my purchase, it arrived quickly, just what I needed and as described on the Coversand all web site.

Date of experience: March 5, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Excellent experience
March 5, 2024

Order a custom round cushion cover for my day bed. Super easy to order online. Was kept up to date with the order progress and arrived ahead of the expected delivery date. It's exactly what I wanted. Highly recommended.

Date of experience: March 5, 2024
Veeni M. Covers & All Australia Rep
over a year old

Thank you, Melanie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Australia
1 review
0 helpful votes
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Great
March 5, 2024

Great easy to order accurate sizing good measurement instructions

Date of experience: March 5, 2024
Veeni M. Covers & All Australia Rep
over a year old

Thank you, Barry, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Australia
1 review
0 helpful votes
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Perfect
March 5, 2024

It was incredible. We had looked everywhere for covers for the cushions for our outdoor setting. They were a non-standard size. Cover &All gave us perfectly fitted, high quality and reasonably priced covers in record time. Cannot recommend them highly enough.

Date of experience: March 5, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Awesome experience
March 5, 2024

Easy to order, arrived quickly and all covers fit correctly - based on my experience I would be very happy to recommend this business

Date of experience: March 5, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Jodi! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Easy!
March 5, 2024

It was very straightforward and the product has a good quality.

Date of experience: March 5, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Victor! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Canvas Tarp
March 5, 2024

Very good quality and well sewn, purchased for a shade sail over the boom on our yacht

Date of experience: March 4, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Cheryl! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Ordered cushion for benches. Quick and good quality for the price.

Date of experience: March 4, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Marjon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Mesh holes too big
March 5, 2024
Updated review

The ordering process was good. Product is of great quality but the mesh holes are too big, it allows mosquitoes and midgies in

Date of experience: March 4, 2024
Veeni M. Covers & All Australia Rep
over a year old

Thank you, Sally, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!


The checkout process was not easy
February 25, 2024
Previous review

The checkout process was not easy

Date of experience: February 17, 2024
Australia
1 review
0 helpful votes
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Fantastic
March 4, 2024

Size and shape perfect with tailored look

Drawstrings hard to tighten but not a major issue

Date of experience: March 4, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Andrew! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Great service
March 4, 2024

Easy to order and prompt communication. Would highly recommend.

Date of experience: March 4, 2024
Veeni M. Covers & All Australia Rep
over a year old

Thank you, Kate, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Australia
1 review
0 helpful votes
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65inch TV Cover
March 4, 2024

Product is excellent. Little let down with transport company.

Date of experience: March 4, 2024
Veeni M. Covers & All Australia Rep
over a year old

Thank you, Mark, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product. If you have any questions or need any assistance regarding the transport service, please feel free to reach out. We look forward to serving you again!

Australia
1 review
0 helpful votes
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I did some research prior to shopping on their site and Covers&All were offering the most competitive deal. I was on a deadline to get the covers for my convertible camper-van mattress, so I ordered the express shipping which assured delivery by a certain date. Unfortunately the covers did not arrive on time and I was directed to the courier to chase down the order. The courier's site projected a different delivery date, two days after the original date and a day after I was scheduled to begin traveling. The shipment did not arrive by the courier's date, but they documented that it had been delivered with reference to "attached image" for proof. No such image was attached. After chatting online with staff from Covers&All, and with the courier, FedEx, as well as emails and phone calls made to try and track down the shipment, it finally arrived four days late. There were further issues with the courier that I won't go into here. After some discussion, Covers&All agreed to refund my express shipping cost and they have done a great job following up since. Their product is good quality, the size is perfect and the colour exactly as advertised. All told I am happy with the product and the service they provided, just bummed about the delivery debacle!

Date of experience: March 3, 2024
Veeni M. Covers & All Australia Rep
over a year old

Hey Yiska! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Australia
1 review
0 helpful votes
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Great
March 4, 2024

Strong and durable, easy fit and looks good, will recommend to others

Date of experience: March 3, 2024
Veeni M. Covers & All Australia Rep
over a year old

Thank you, Carolina, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Australia
2 reviews
0 helpful votes
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Christmas tree storage bag
March 14, 2024

Easy to order online. Describing product to easily understand.

Covers & All Australia attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2024