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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.8 stars from 6,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 5th among Home Decor sites.
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Excellent all round experience! Very happy with product and service! Just measuring up now to order for large outdoor pool setting
I was so glad I found this company. I was going to replace my entire outdoor setting, but after replacing the cushions, it has completely rejuvenated it.
I was pleasantly surprised at the great price for such a quality product. I only wish Covers and All produced loose covers for the large soft cushions I have. The covers I had made are for rigid seat cushions but not for the back soft cushions which I now have to make myself. Highly recommend if you are after good quality covers for stiff foam retangular or square cushions.
Easy measurement instructions, easy ordering & covers made & delivered in 2 weeks.
Easy online ordering experience and made to measure for a reasonable price.
Could order to my measurements. Excellent quality and price.
Easy to use web-site. Also instructions were very clear that all measurements were in inches and the web-site instructions on how to measure my mattress was very easy to follow.
Poor, long delays on responses, always via email and never via phone. Poor quality product, poor fit, no instructions to assist in fitting or labelling of corners to identify.
Our custom covers fitted perfectly and more or less the expected colour according to the colour swatch on the website. Delivery by DHL was not anticipated but there is the option to authorize delivery without signature via DHL sms delivery notification.
Quick n Easy to order from start to finish
Wonderful product.
So many to choose from
Easy to order although inches was a challenge. Great turn around. Great prices. Great quality. Very happy
These cushions covers are exactly what I've been looking for! Perfect fit, durable material, strong stitching and zipper. Ordering online couldn't be easier!
QUICK AND EASY TO ORDER. The cushion covers were very well made and fit perfect. The material was better than I expected. Highly recommend and will use again.
Would recommend quality and delivery of tarp. More than pleased with quality and workmanship.
Will order more products in New Year. Thank you Covers n all.
Great very easy website to use. Fantastic covers easy fit, colour and fabric so good! Delivery was much quicker than expected as well.
Ordering on line, shipping timelines & quality of fabric all very good thanks.
Generally the quality of sewing was good too. However the ‘ties' and zips weren't aligned to be at the back of the cushions, so now I have some Zips on the side and some at the back. Also on the fabric which joins the top and base of the cushion, there were seams/joins in the fabric (which I understand to utilise the fabric efficiently is more cost effective, joins are acceptable) however these joins could have been put on a corner, not 3/4 along the front of the cushion.
Had I bought these in a store I would have returned them. Just something I believe you should update your seamstresses on.
Otherwise. Thanks
Hi Dianne, We are glad that you like the quality of the material and service that we offer. We are sorry to note your disappointment with the product received. We fabricate the cover the same as per the order details and comment. Upon checking the order details we can see that you have selected the zipper and tie placement at two different places. We can certainly understand your concern regards to the joins. As you have shared your feedback with us, we have passed the same to our quality team and they will contact you shortly to provide the best possible resolutions.
Needed covers for fabric covered lounge and this company very professional and great service - thank you
The cover was exactly what I'd hoped it'd be and think it's certainly worth paying the extra to get a custom made product!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kyle, please accept our sincerest apologies for the inconvenience this has caused you. We deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.