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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.3 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 6th among Home Decor sites.
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I was impressed with the quality of the product and the speed of the delivery.
I will definitely purchase other items from Covers And All.
Great online experience, prices supplied.
Prompt delivery
Product was better than expected.
Have not tried yet just received the order today exactly what i was expecting and delivered on time
I had an issue with my first cover over a wool table. It got holes along the bottom from hitting the ground. We realised that when the add the extra 1-2" the cover was too big and dragging in the wind. Immediately they remade the cover with exactly the same extra measurements in the length and width, but they shortened the height by 2" and added in leg ties. They did this without extra cost to me and I was extremely happy with the end product. It is now not right down to the ground. I would advise getting a table cover to ask them to not add extra in the height to avoid my problem. I have also purchased an umbrella weight which you fill with sand and wrap around the pole. My umbrella has not fallen down once since adding this extra 30 kg of weight to the stand. Perfect! Highly recommend.
Very happy with my outdoor setting cover, the cover is of great quality and it arrived very quickly. I will be shopping for other covers for sure.
Although a simple process, I found difficulty with:
* using imperial measures (I thought metric measures were required by law?);
* the chat process to send a photo after ordering - an email address would be much better as the chat reconnects and disconnects.
The cover itself is fine and fits well but on reflection I would have gone for a lined product that was heavier as it looks like it will take a while to lose its wrinkles and sit comfortably on the BBQ.
Disappointed that I received the wrong colour of the covers.
Hi Carlo, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. As per your concern regarding the email, we have checked the details from our side. We are sorry to inform you, unfortunately we are unable to find any emails from your registered email address with us. However as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.
Great experience and very happy with the replacement cushion covers.
Ordered outdoor cushion covers, very happy. Website very easy to navigate, they have great communication and they double and triple checked everything. Was very happy with end product and came quicker than I expected.
Just a little disappointed with colour, I asked for light grey and was told this is $10 extra as different material used. So I paid it before delivery and ended up with a dark grey with a black fleck through it. Looks to dark on my wall but quality of material and cover was so well made that I have settled for it.
I was surprise the amount of time it took to make my order and deliver it, very quick.
The quality was second to none, absolutely superb, many thanks.
Phillip
Hello, Karen. We appreciate you rating your purchase. The ordering process has been simplified and made as transparent as we could manage. We acknowledge that we can always do better. You can always contact us at [email protected] if you have any further questions or concerns. We promise to use your feedback to improve your future experiences.
The covers are better that expected. The material is great and the fit is perfect. I'm very happy and will order the next set
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laurence, We are sorry for the inconvenience caused to you. We can certainly understand your concern regarding the measurement unit. However we ship globally and our products and website comply with international standards. Having trouble converting the measurements can be frustrating at times. We will definitely forward it to the responsible department to be considered for implementation.
As per your concern in regards to sending images via chat, it is not necessary to share the images via chat only. On the product page, we have provided an option to upload the actual product images while placing the order. Also you can emails us at [email protected]
Furthermore, due to the nature of the product, creasing is unavoidable, and because each order is custom made there are no standardized folds. Also, as the selected material is for the moderate weather conditions, it will be a little heavy. However the wrinkles will get removed once the product will be in use and will be in contact with the sun rays. We are glad to know that you like the cover and it fits well. We look forward to serving you again and we appreciate your valuable time in sharing feedback. Thank you