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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.8 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 5th among Home Decor sites.
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Custom cover is perfect. Easy to order, fast delivery and great quality product
This UV resistant BBQ cover is exactly what we have been looking for. It's high quality and very well made, a perfect fit, a good colour, tough and durable and promises to last far longer than our previous Weber branded covers which perish in the sun. Service was excellent with great communication and delivery was very fast.
The design and ordering process was also very efficient (the navigation of the customer portal does take a bit of figuring out but it's all there) - the design team were prompt and helpful.
Delivery and tracking also very good.
Needed to take alot of measurements. Very thorough process. Cover for outdoor kitchen with built in BBQ and gas burner. 3.5 Metres long. Cover fits perfectly.
I think confusion on my behalf not sure, frightened I would complete the dimensions incorrectly.
Process from ordering to receiving my cover was smooth and efficient. Company verified with my measurements were correct and with in 5 days the product was on the way. It's well made and sturdy, perfect for what I need it for and was affordable.
I sent them a photo of my table and the measurements, the cover arrived quicker than they originally said and fit like a glove!
Very easy process for online purchases, communication was good and had no issues.
I hadn't received any information after order placed for weeks so follow up on line. Email had been sent but unfortunately went to spam.
I then had a confirmation email nearly every day to do more measurements, this became very frustrating. In the end I followed up on line to get the items started.
Once production was started they were made up quickly and delivery was quicker than expected.
Communication was great made with great quality and fast service
Dealing with professional people who cares about their customers was a great and rewarding experience. Where they had any doubt in mistakes that I may have made in the measuring of the dimensions of the cover needed, questions were asked. I took all their queries at heart which resulted in the final product having a perfect fit!
Ordering system and website were excellent. Their communication throughout the process was very good and the product was top class.
Easy to deal with and good customer service - making sure all dimensions and details were correct before manufacturing
I think it took a long time to get to the end, which in the end was not perfect.
Very happy with my order - customer service was excellent and delivery was efficient. My custom order was perfect and what we had hoped for. Our TV cover was also excellent.
Bery well made, material is great outdoor material. Very jappy with product
Originally purchased 2, was so happy ordered 4 more.
Am now considering square cushions
Customer service not the best kept getting same email about the same question that I kept answered every time even though was the same question. Service is slow too.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Leanne, we extend our sincere apologies for any discrepancy between our service and your expectations. We consistently strive to deliver swift and efficient service to every customer, and it is regrettable that you encountered an issue. Upon reviewing the order details, we noted the customization of your product with a unique shape. To ensure seamless alignment with your product requirements, our team took extra care in reconfirming the details. However, as your feedback is important to us, we have passed the same to the respective teams to make the customer experience better. Furthermore, we are pleased to learn that you are satisfied with the quality of the received product and delivery. Thank you for bringing this to our attention, and we remain committed to continually improving our service.