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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy to use and delivery service very good. Very pleased with custom made covers - excellent quality
I came back because you give great value. This sums up the experience exactly
Fairly easy to use fingers crossed they fit. Was advised to Measure exactly but slightly too big
The order process was complicated as their card payment process did not meet the security requirements of my bank. This was solved by going through Paypal. Although my order was delayed into the process, it was quickly produced and arrived ahead of the scheduled date on my order. My cover seems well made and fits the table perfectly. Well done
I was so pleased to discover this organisation as all of the previous garden furniture covers had not lasted as long as I'd hoped. The large garden bench cover that I ordered was frequently checked by the company for exacting measurements, and only then once details were confirmed did they make my item. My husband placed the cover on our bench today and we're both delighted with what we're seeing and the quality of the material used appears very good. Thank you. We'll be ordering a large garden table cover soon.
It was a bit time consuming to get set up and to set up an account and pay for the cover but the time spent getting the dimensions of the cover right were worth it. The product quality is great
The website was very easy to use and the quality of the finished product was great. It was made exactly to my measurments.
I love my new covers
They give my old looking furniture a new look
Will definitely use you again
Easy enough to place order hope the arrival is as good. Very pleased with the product fits perfectly thank you.
All good, whilst its a bit odd to order in feet inches when we are used to metres etc but its a great service, from India to UK in 1 week. Solid reliable product exactly what we wanted and needed for our new large garden Pergola.
Generally pleased with our experience as found it quite stressful doing measurements etc to get the sail fitting right.
Excellent product, exactly as described and perfect for our needs. Thank you.
Fantastic experience on the whole. I would without a doubt use their services again. The product arrived earlier than expected, is of very high quality and workmanship.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

