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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Been looking for made to measure cushion covers for some time, but put off by the prices I was getting. What I found at Cover & All was significantly less! My experience from order placement to receipt and fitting has been top notch!
The cover was easy to order through the website and clarification of sizes was checked before production. The cover is a perfect fit; just what we were looking for.
Just missing details about the grommet dimension. Now I have a product to measure myself.
Arrived ahead of time and quality/look/feel is great.
We had some made to measure bench covers made as our seating was longer than average. The bench covers were manufactured in good time, there was a great choice of colours. The quality of the covers was great and they were a perfect fit for the cushions we'd ordered. Excellent service and have already placed another order. I would highly recommend.
Very impressed with the service and speed I received my cover. Fits perfectly!
Perfect fit for the outdoor patio table, extremely easy site to navigate and product arrived safely and quickly…. No issues at all.
These covers are fantastic! I wasn't expecting much but they are high quality covers. I would highly recommend using this company.
Bought a cover for a chiminea that sits outdoors all year. Very very impressed with the quality and that the price point is on par with the quality.
Easy online ordering. Loved the custom options - fabric, colour and size. Nice touch with the message printing on the side too. Love it.
After some too and fro on dimensions they made the cover quickly and it's a great product
The item is of good quality. Quite heavy actually. That is good. A slight disappointment is that the item was delivered 14 days after the order was placed. That is slow in today's world.
My shopping experience was very good, very easy and delivery was quick.
I did think the blue colour I chose was different to what It looked like on line but it was still very nice.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alan, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We are glad to know that you are happy with the received product. We are sorry to note your disappointment in regards to the delivery. However delivery will depend upon different factor like product, quantity, shipping method etc. If customer require the product on an urgent basis, they can select the shipping method as per their urgency and our team will process the order accordingly. Upon checking the order details, we can see that product has been delivered 1 day prior to the actual delivery date. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.