On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent product. Perfect size with a high quality finish. Look forward to ordering our next items.
I was worried that my measurements would not end up in the correct size of table cover but it is perfect.
I ordered a grey fire pit cover but received a black one instead :(
Very helpful and professional team created a custom cover to suit my needs. Quality materials and craftsmanship put together created a durable quality cover which feels like will last many years.
The quality of the product is amazing. I'm also very impressed by the sizes they can come in as I wanted a cover for my ebike battery.
A very happy customer.
Easy to use web site, very fast delivery and great quality. I ordered custom fitting covers so I was expect to wait a few weeks but to my surprise they arrived within a week of them being ordered. Great service I will definitely be ordering g again and recommending to friends and family.
Great product, good communication, excellent price. Good value all round.
On this occasion order was complete but previous order had covers missing and email from customer services wanted photos, how do I send photos of missing items?
Covers well made and fitted like a glove. Ordered online and delivered 10 days later, Great Service
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Katrina, We are sorry to note your disappointment with the received material color. However upon checking the order details, you have placed an order with the black color and we have processed the order as per the same. Also upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. If you have any other concerns, please feel free to contact our customer support team via call or chat.