On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This is the forth time I have purchased from them another great addition to my garden Gazebo all Covered for the winter months
Thank you again great service and great quality products
Really well made, very quick delivery and a good price. We used the Cover Max material, which looks to be pretty durable.
Wanted made to measure tarps, they came an 1 inch to big all round, their site does say this can happen, beats me how they can't make the tarps to the exact size you ask for,
Struggled to find someone to make me made to measure bench covers as long length measurements and these were great! Really impressed and cost very reasonable
Easy to order great product but even though I ordered 3 blinds all the same height none of them had the eyelets in the same position on the sides which has caused all sorts of problems.
Shame as its a great product but I would look elsewhere in future
Great service hopefully as happy when it arrives
Too much contact re sizing. Inundated being an understatement
Great easy to use website and great service. End product was exactly what we ordered. Would use again
Ordered fabric samples very pleased with communication throughout
Straightforward apart from having to enter bumper measurements when there is no bumper
Good website, comprehensive information taken from customer so hopefully will result in well-fitting covers. Very pleased with the quality and fit of the covers - perfect.
Ordered some vinyl curtain to act as windbreak / rain cover on our roof terrace. Ideal for what we needed
All in all a very good service. The covers look sturdy and effective, and fit well. Customer service was excellent, with the design team for the custom made cover making every effort to ensure they had good measurements.
Great cover - exactly what I needed. Covers used as side protection for a log store
Very quick and great quality. Easy to deal with. Very well priced
I am always hesitant sending off measurements and getting lost in on line orders, but no need to have worried as the direct contact with Covers & All, their hand-holding and care to ensure my queries (and theirs based on my dodgy measurements!) were shared and resolved. I was kept in the loop throughout the very speedy process of delivering some superbly made, quality covers for my garden furniture. The website, product offerings and thought behind this company deserves continued success... a great find and one I will recommend.
Very pleased with the cover for my curved garden seat.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Philip, we regret the inconvenience this has caused you. Reviewing the order details, we can confirm that the products were made to the ordered dimensions and along with the standard leeway that we add. We can surely make the Tarps as per the ordered size, you can mention your requirements in the comments, and our team will process the order accordingly. Further reviewing the order details, we can assure you that the team has offered the best possible resolution. For further assistance, we would request you to write to us back in the same email.