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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Hand made and to a very good quality. Fits very well and saves the hassle of having to take the cushions in every night.
Cover is thick and fits our L-shaped garden sofa well. Ordering was simple with easy instructions of how to measure for correct fit. Delivery was a week longer than originally advised though.
Fabulous company would surely recommend the quality is excellent and trustworthy.
Very happy with communications received throughout the ordering and delivery process.
Easy to order and priced competitively. Overall very happy with our purchase and the service received.
Great covers, tailored to our needs, they fit our patio sofa, chairs and table perfectly. The process of specifying and ordering them was very user-friendly, overall we are very impressed by the service and pleased with the covers.
So far, all has been very easy. Appears to be a solid company to deal with.
Bought before. Top quality materials. Excellent product. Very quick delivery. Will definitely be using again.
The company were in touch with us about style and sizing regularly, just to make sure that they fitted properly and they certainly did.
Easy to order and turned up with no issues. Great price.
Good quality product but the company got the measurements wrong even though I followed their guide the measurements I requested were not followed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neil, we are sorry to note your disappointment with the product received. Upon checking the order details, we have processed the order same as per the received dimensions. This is very unfortunate that you have faced an issue. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide you the best possible resolution on the same. We are glad to know that you are happy with the material quality.