Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Covers came earlier than promised and we're exactly what I had ordered.
Great website which showed you exactly what dimensions the product would be.
All good, only issue is the drawstrings at the bottom do not tighten up.
Easy and simple to order, very pleased with the product
Looks good took a couple of weeks. I did change the measurements at one point.
Great service from the start, spoke to the designers to ensure the words matched my requirments and nothing was an issue. The result was perfect.
Ordered and delivered within 3 - 4 weeks. No quibbles and tracked via FedEx. Great value.
I ordered a waterproof cover for my outdoor cushion box. I sent the measurements in, and the company checked very carefully with me before ordering. In fact after I had confirmed everything I realised I wanted a zip put in, and I spoke to someone on the phone and it was all organised. I am pleased with the result.
Helpful staff and pleased with our cover which fits well.
I was able to use the various custom shapes to order the correct shape and size of cover and the necessary dimensions were clearly indentified.
I found the ordering process very easy with great instructions on what information was needed to manufacture my cover to the correct size. Delivery has been very quick and the product is of a high quality.
Always a perfect fit and top quality, many thanks once again
I have not long received my chair covers and was very happy when they arrived. They are made to measure and fit perfectly with a little extra space. The material is very strong and I expect it to protect the furniture through the winter. I am impressed!
I have now covered all our outside garden furniture. It looks smart and keeps it dry.
Got to be the most user friendly design site on the internet and great value too! My second purchase here.
Pretty good experience to get a cover to fit any shape of table, would definitely use this company to provide protection to other outdoor furniture and objects we have. They have perfected the art of making protective coverings bespoke to order and delivering them very fast. Much better than buying an ill fitting cover at your local garden centre and not much more expensive
Easy to order, good level of order confirmation, would use them again
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date

