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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good quality product that came exactly as dimensions ordered. Suitably speedy delivery time. No complaints
Ordered in a very simple way & delivery was timely. The product was as described & we are extremely happy with it
Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fast and reliable, custom made, good quality product, will be using this company again
Thank you
Hey Valeria! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivered on time cover fits perfectly. Makes an old shoe bench look like new!
Experience all good, vinyl curtains constructed to spec and delivered early.
Took great care to get the measurements accurate and we appreciated that. Products also included side vents and fitting the draw strings to the legs is easy.
Hey Christine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The 2 small curtains where larger than ordered and this made a fitting problem. When I emailed your company about this they said it was in tolerance the frame it was fitting was 2' 11" wide, we ordered 2' 11" wide curtain and it came 3' wide so it wouldn't fit correctly as they are fixed with eyelets down each side and they where not properly in position to screw to the frame, the screws where to close to the edge and the curtain was not tight as was required.
Needed bespoke size of cover for my cushions and this was perfect. Good quality.
Perfect fit and the garden furniture is like new. Delighted with the purchase and wouldn't hesitate to recommend this product and service.
Hey Ken! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Took 30 minutes to get the payment accepted as wouldn't accept any of my cards, had to use Paypal instead
I was really pleased with my bespoke seat cover. It fits perfectly and was delivered quickly given it was a bespoke product.
Hey Rebecca! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Smooth and easy transaction. Item arrived ahead if scheduled date
Excellent value and great quality. The ordering process was super simple and although delivery took a little while it was well worth the wait for such a well made item
Great service. Arrived quickly and very well made. Will definitely order again.
Thank you, June, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Size was exactly as I ordered good quality material and very quick delivery
Over all fantastic service
Hey Jane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a bespoke measured waterproof cover for my small table and chair set as none of the regular sized options from other suppliers had the right height for my set. I was extremely pleased with the heavy duty quality of the cover received and it was also delivered before the suggested delivery date. Excellent product, excellent fit, and excellent service. I would definitely recommend and buy from Coversandall again if needed.
Thank you for your detailed feedback and positive comments about our product and service! It seems like there may have been a mistake with the rating. We would greatly appreciate it if you could update the rating to reflect your satisfaction. If you need assistance with this, please let us know. We're thrilled to hear that you're happy with your bespoke cover and our service!
Using the web site:
Had to check out using amazon as when clicking on paypal or credit card nothing happened
Hey Jonathan! We are delighted to hear that you are pleased with our product. Our team has worked diligently to ensure the website is user-friendly. We welcome feedback and are committed to continually enhancing our processes and the website. Should you require further assistance or wish to provide additional feedback, please feel free to reach out to our customer support. We're here to help you and ensure your experience with us remains positive!
Had to check out using amazon as when clicking on paypal or credit card nothing happened
Website easy to use. Ordering simple. Great communication and checking details. Excellent product, reasonable price.
Hey! We are delighted to hear that you are pleased with our product, service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Marc! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So many covers are unnecessarily expensive. This one has the look of an expensive cover without the price tag and does exactly what it says it does.
Hey Moses! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at [email protected]. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date


Thank you, Thomas, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!