Covers & All Canada

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All Canada

Covers & All Canada

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Covers & All Canada?
grey stargrey stargrey stargrey stargrey star

Covers & All Canada Reviews Summary

Covers & All Canada has a rating of 4.2 stars from 3,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.

service
675
shipping
34
quality
3,359
This company responds to reviews on average within 0 days

Instant Feedback

11,046 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Greg X.
Unfollow Greg X.
Share Review
Report Review

Patio cushions
April 24, 2023

Product was a week early, was exactly as ordered and fit perfectly.
Thank you

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
Follow Marc J.
Unfollow Marc J.
Share Review
Report Review

Great services
April 24, 2023

It was easy from the ordering all the way to the delivery. Great instructions for measurements a d fabrics. We love our new cover

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
Follow Marc E.
Unfollow Marc E.
Share Review
Report Review

I ordered online 14 custom cushion covers. 12 days later they were delivered as expected. Quality looks good. I would recommend this service.

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
Follow Jeff E.
Unfollow Jeff E.
Share Review
Report Review

Satisfied
April 24, 2023

Good useful resourceful and effective.
The company offers a very efficient service.

Date of experience: April 24, 2023
Canada
1 review
0 helpful votes
Follow JF C.
Unfollow JF C.
Share Review
Report Review

I purchased a cover for my new BBQ on mars 9,2023.
When i placed the order i provided the measurements as instructed on the website, checking carefully that they were correct. I also provided a dimension drawing from the BBQ manufacturer.
I received the cover it fits perfectly except that the cover was 5 inches too long. Several inches rest on the floor preventing to roll the BBQ.

I contacted support and went through a long painful exchange of emails that never addressed the issue. The representative kept telling me that there were no manufacturing errors. The cover was built as specified… He could not explain why it is 5 inches too long…. I buy a lot of stuff online. This is by far the worst customer experience i have ever had.

Support the completely useless.

The only solution he provided was to order a new one with a 15% discount.

The solution was to have 5 inches cut all around the bottom. Which i had done at a local shop.

This fixed the issue and now it fits perfectly. That cost me $50.

——— UPDATE ———
I had several additional exchange of emails after posting my bad review. I cant understand how they can pretend to have fabricated my cover to the specifications provided, as obviously the pictures demonstrate clearly it was 5 inches too long. It took a while and perseverance but they finally accepted to refund me the $50 it cost me to fix their problem.

It is probable that the bad review posted here finally got to someone who could help. Thanks Stella.

Buyer beware when ordering a BBQ cover, please make sure you provide additional instructions as the measurements you provide may not be enough to get what you want…

Date of experience: April 24, 2023
Veeni M. Covers & All Canada Rep
over a year old

Hi, we are sorry for the negative experience you had with us. We at Covers&All always look forward to offering the product same as ordered and try our best to provide the efficient service to every customer. Upon checking the order details, we have manufactured the product same as ordered. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will investigate the issue and provide you the best possible resolution on the same.

Canada
2 reviews
0 helpful votes
Follow Myriam G.
Unfollow Myriam G.
Share Review
Report Review

It's super easy to make sure that you get exactly what you need with the way their order form is built.
The covers themselve are A-1 - I ordered for three different sizes of cushion, and the order was perfectly filled... which we have come not to expect in this day and age, sadly!

Date of experience: April 23, 2023
Canada
2 reviews
0 helpful votes
Follow France Y.
Unfollow France Y.
Share Review
Report Review

Amazing
April 23, 2023

Easy, fast, very good quality, well manufactured. Highly recommend.

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
Follow Heather N.
Unfollow Heather N.
Share Review
Report Review

Fire table cover
April 23, 2023

Great experience, it did not take long to get here.

Date of experience: April 23, 2023
Canada
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

Awesome everything!
April 21, 2023
Updated review

Was quick and easy. Will be back to order more in late summer/early fall to get more for the winter season. Very well made!

Date of experience: April 21, 2023

Was quick and easy
May 6, 2023
Previous review

Was quick and easy

Date of experience: April 6, 2023
Canada
1 review
0 helpful votes
Follow Barb C.
Unfollow Barb C.
Share Review
Report Review

High Quality at Low Cost
April 21, 2023

The cushions on our porch chairs are not a standard size.I designed custom cushions that are perfect for less cost than the standard cushions available in stores or online. Last year we ordered a fountain cover for our unique outdoor fountain and were similarly impressed with the workmanship, low cost and speed of delivery.

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
Follow Rizza P.
Unfollow Rizza P.
Share Review
Report Review

Fits perfectly
April 21, 2023

Fits perfectly in my support pillow and nice material

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
Follow doug L.
Unfollow doug L.
Share Review
Report Review

Excellent
April 20, 2023

Cover fits beautifully, arrived quickly.
Very happy!

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
Follow Meghan W.
Unfollow Meghan W.
Share Review
Report Review

Excellent!
April 20, 2023

We had an excellent experience with Cover & All! Customer service reached out to clarify some details of our order to produce a top-notch product. The fabrics are thick and seem very durable.

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
Follow Jessica W.
Unfollow Jessica W.
Share Review
Report Review

Good quality and customer service
April 20, 2023

My order was taken very promptly. Customer service reached out to me regarding some details to make sure my order was perfect. And my order was shipped to me and arrived in 9 days to Canada. Very happy with my purchase.

Date of experience: April 20, 2023
Canada
1 review
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Share Review
Report Review

Loved
April 19, 2023

I recently just moved to my new house and needed patio furniture covers but didn't have a hint of what I needed yet, so I ordered the sample kit from covers & all and was surprised from the variety of choices that I received. Will definitely be looking into buying form here and even will be buying stuff for work aswell!

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
Follow Sharon J.
Unfollow Sharon J.
Share Review
Report Review

Great Custom Sectional Cover
April 19, 2023

I am very impressed with how easy the process was for a custom order and how quickly I received the product. I appreciated the follow up to confirm my dimensions. Quality appears to be very good. Thanks!

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
Follow Kenneth W.
Unfollow Kenneth W.
Share Review
Report Review

Custom covers
April 19, 2023

I ordered two custom items. For one that had an unusual profile, I received feedback from the company to ensure correct fit. I also asked for a custom alteration to the zippered front. The product I received fit perfectly and the custom zippered front is exactly what I requested. I was overwhelmed at how excellent this product was and the service that was provided.

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
Follow Francois O.
Unfollow Francois O.
Share Review
Report Review

.
April 19, 2023

Lot of cushion possible configurations, measurement are very accurate.
The designer asked a couple of questions about the measurements and it made the cover a perfect fit!
The only small downside is that it is very difficult to choose a fabric by looking a small square on the screen. It would have helped to view an example of a chair that used this fabric.
I selected the cushion rite beige fabric and I was expecting some texture on the fabric.
Anyway the cushions are very nice, thanks

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
Follow Dawn L.
Unfollow Dawn L.
Share Review
Report Review

Review
April 19, 2023

Excellent service... however I measured wrong... I will have to modify... hoping it works otherwise I will need to reorder

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
Follow Mario P.
Unfollow Mario P.
Share Review
Report Review

Loving it
April 18, 2023

Best customer experience. Will do business again. Thank you

Date of experience: April 18, 2023