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Covers & All Canada Reviews Summary
Covers & All Canada has a rating of 4.2 stars from 3,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Canada most frequently mention good quality, customer service and fast delivery. Covers & All Canada ranks 10th among Home Decor sites.
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Ordered custom cusion covers and the quality and fit was very good. Arrived within a reasonable time. Not difficult to order through their website but be aware their summary page before submitting order may not precisely show what you will be ordering. The order was submitted correctly though so no real issue there. Overall, very pleased with the turnaround time and result. Will consider again for future covers.
The designers took the time to make sure that the covers fit my unusual shaped sofa and chairs. The covers themselves are easy to put on and take off and protect the deck furniture very well.
Hey Jane! We truly appreciate your kind words! It’s fantastic to hear that our designers ensured a perfect fit for your uniquely shaped sofa and chairs. We’re also delighted that the covers are easy to use and provide great protection for your deck furniture. If you ever need any assistance or have future cover needs, we’d be happy to help. Thank you for choosing us, and we look forward to serving you again!
I needed something custom as I keep my paniers attached and have a large windshield. The company went above and beyond with ensuring they had all the right measurements so they only had to send me one perfect product. They emailed me multiple times to ensure no accessory was forgotten about.
Hey Dibs! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product, team very efficient in the process of making...
Hey Marc! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was ver satisfied with the overall quality of the cover. Well made, good quality fabric.
Hey Diana! We’re delighted to hear that you’re satisfied with your cover! It’s great to know that the quality and craftsmanship met your expectations. Your support means a lot to us, and we truly appreciate your feedback. If you ever need anything in the future, we’re always happy to help!
Purchased a custom cover for a small bbq with a drawstring bottom. The cover itself is great, fits nice, looks good. But the drawstring closure does not work. It doesn't even go all the way around. There appear to be 2 sections of drawstring, each only covering max length 1/4 around. I need to use a bungee cord to actually secure this, which seems stupid given I ordered a *custom* cover. Disappointed in this.
Shopping was easy, shipping was fast
Hey! Thank you for taking the time to share your experience. We’re glad to hear that you’re happy with the material, fit, and look of your custom BBQ cover, as well as the smooth shopping and fast shipping process. However, we’re sorry to hear that the drawstring closure isn’t functioning as expected. We understand how important it is for a custom cover to provide a secure fit, and we truly regret any inconvenience this has caused. Please reach out to us so we can look into this further and assist you with a solution. We appreciate your feedback and the opportunity to improve.
Not happy to see that, when I thought I was buying through a canadian company and then have the product shipped from India
Hi Gordon, Thank you for the feedback. We are sorry for any inconvenience caused. Our business is registered in Canada, however, we cannot guarantee where production will take place for each product and order. Your order may be manufactured in the USA or another country. We truly appreciate your input and will take it into account as we continue to improve our customer experience. If you have any further questions or concerns, please feel free to reach out.
The cover doesnt fit to the size I ordered so now what is the options that I can get one cover that fits^
Hey Alain! We're sorry to hear that your cover doesn’t fit as expected. We want to make this right for you. Please raise a ticket from your account so our team can review your order details and assist you with the best possible solution. If you need any help with the process, feel free to reach out. We appreciate your patience and look forward to resolving this for you.
Very disapointed, extra money, charging 140$ extra over 400$ already paid and collected. I was kind of a prisoner for this company. Or I pay the extra 140$ charged or I lose my order and what I paid for. It's disgusting, It was very frustrating. They never want to reimburse me and cancel the order. I vigorously won't recommend doing business with them.
Hi Brahim, Thank you for sharing your experience. We are sorry for any inconvenience caused. We certainly understand your concern, however, the order was placed in July 2024, and we attempted delivery three times on the scheduled dates. However, the address provided was incorrect. Despite multiple follow-ups, we did not receive a response. After four months, when the issue was reported, we still prioritized your concern and provided a replacement with continuous communication. As you are a valuable customer, we appreciate your feedback and will review our processes for better clarity. Your input is valuable, and we strive to improve our services.
Easy to order, and Ian happy that I am able to custom order size.
Hey Kathy! We’re so pleased to hear that you found the ordering process easy and enjoyed the ability to customize your order! Providing a seamless experience with personalized options is what we strive for. Thank you for your support! We look forward to serving you again in the future.
My second time purchasing a cover. Great quality and workmanship! Highly recommended and send them a pic of the item to be covered. Thanks again.
Hey Judi! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website is very easy to navigate and order the item to fit my cushions perfectly
We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had a BBC grill lid that didnt match the shapes offered but the design team did all they could to ensure the best fit possible. Very happy with the result.
Hey Scott! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Discount tarps to cover our bins of firewood. Excellent customer service and they work well. Shipping was quick and arrived in 2 boxes in good condition!
Hey Elaine! We are delighted to hear that you are pleased with our coupon codes. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Instructions for measuring were easy to follow. Ordering experience was very positive. Seamless!
Hey Tanya! Thank you for your kind words! We’re so glad to hear that the measuring instructions and ordering process were easy and seamless for you. Your satisfaction is important to us, and we’re thrilled that everything went smoothly. If you need any further assistance, feel free to reach out. We look forward to serving you again!
I like the system they have set up for ordering and confirmation of the product. Once I confirm everything was correct, delivery was quick.
Hey Greg! Thank you for your feedback! We're glad you liked our ordering and confirmation system. It's great to hear that once everything was confirmed, delivery was quick. We appreciate your support and look forward to serving you again!
Je pensais que c'était un coussin que j'achetais et non une housse. Je pensais que c'était un coussin que j'achetais et non une housse.
Hey Michel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There was a detailed process of specifying the exact sizes and verifying the appearance of finished product before placing the final order
Hey Bob! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was extremely easy to order and the delivery was fast. I'm very happy with this purchase
Hey Sophie! We’re glad to hear that you loved your purchase! It’s great to know that the ordering process was easy and that your delivery arrived quickly. Your satisfaction means a lot to us! Thank you for choosing us—we look forward to serving you again in the future.
My product is perfect if not for the fact that the cutout for the outlet valve is on the wrong side of the cover. I take responsibility for this - I did not realize that while the default dimensions (48"x42") essentially matched my tote exactly, the cutout is on the longer dimension by default. It is however disappointing. This default IS the opposite from any IBC tote I've ever worked with, but I don't know whether that's the case for most. So I'll just warn whoever's reading this to consider the cutout valve placement ;)
Hi Devin, Thank you for sharing your experience with us. We’re glad to hear that the product is otherwise perfect, though we understand the disappointment regarding the cutout placement.
For future reference, we encourage customers to mention any specific requirements, such as cutout positioning, in the "Any Special Request for us" box during checkout. This helps ensure that your product meets your exact needs.
We appreciate your understanding and will take your feedback into consideration to improve our service. Should you have any further questions or concerns, feel free to reach out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Les! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!