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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Do not buy from here. I ordered a dress that I was 1k on and it came in a tiny box. When I pulled out the gown the beads were all falling out. Of course I was out of town when they delivered it, so when I emailed them they said I only had 24 hours to let them know it was damaged. They also do not give refunds only store credit which they wouldn't even give me that. Do your self a favor and do not order from here.
When I opened the box, the dress was more than I expected. The quality and the way that it fit was absolutely stunning. Love it! Will continue to order
I was able to get the dress on time and the lady assisted me all through out since I am not good at online stuff. She is very patient with me.
Thank you Couture Candy for such an excellent shopping experience. Every purchase made from this website has always been worth it. Looking to place another order again soon!
Your website provides a hassle free shopping experience. The dress arrives in time and the customer service is excellent. I will surely buy again from Couture Candy.
I received lots of positive compliments at our homecoming party last weekend, and I felt really beautiful wearing your piece! With this, I will absolutely recommend your site to my friends and tell about your commitment to customer satisfaction. Thanks again!
Overpriced low quality product. They do not offer refunds so you're screwed if you don't like what you order. Worst of all, customer service is very rude and does not even try to be helpful. Pretty much a scam.
I got the dresses earlier than expected. I purchased 2 and was planning to keep 1 but ended up keeping both because of the quality. Can't wait to order jewelries too!
CoutureCandy has the most courteous and sweeter customer service reps! I emailed them late Friday night searching for a certain evening dress. I didn't expect that one of them will reach back to me after business hours! They've helped me place the order and the dress was shipped the next day and delivered before the estimated delivery date. I highly recommend them for all of your special occasions purchases. They definitely have my loyalty!
Had some trouble ordering from other sites, but, this online store defies all. I used to buy my girlfriend a few dresses she could wear for our date nights. She's now my ex, I'm already her husband!
I was very impressed with the quality of the dress and it was true to the pictures on the site. The overall fit was perfect and it was exactly what I expected! Very satisfied with my purchase!
Perfect size as described in the size chart and was exactly as the picture in the web page. Arrived in well condition and when was expected
Beautiful dress, fit perfectly and arrived within a few days... I would definitely purchase from here again.
I went online shopping for dresses and was able to find what I wanted with Couture Candy. Couture Candy offers some of the most fashionable dresses for some of the most reasonable prices. Couture Candy gets your items to you in the shortest possible time
Thank you Couture Candy.
The dress is magnificent and 100% authentic. I did not believe at first since it is an online site and there is a lot of fake sites now. Until I recieve the dress from the designer itself. It is real and surpass my expectation.
I've always had the best experience with Couture Candy! The quality of what I have bought so far is absolutely amazing! Easy to navigate website, great selection with interesting styles and great quality always.
Thank you for selling my dream dress and being a part of my perfect prom! I had such a fun time and received so many compliments! Thank you again!
This is by far the worst service I have ever received! I ordered a size 14 and they sent me a size 12. I asked if they can resend me the correct order and they stated that I should have checked it. I didnt check the size until 7 days later which is past due to their return agreement! But they made the mistake! Not me! I wasted my money and now they dont want to send me a correct size! Worst return policy ever! The representative even tried to correct me that I was wrong that they sent me the right size 14 even after I have proof that they sent me the wrong size! My event is coming up and this is by far the worst experience I had! Dont buy from this business! They will not admit to their mistake and dont care at all. I guess as a customer it's our job to do their job! Wow! If only I was at the warehouse, I would have grabbed the right size!
Very pleased and happy, excellent service, fast delivery, and i'll continue shop from it and already told all my family and friends about it.
So 5 STAR from me
I love my dress, The only thing that I am not happy with this company is that they did not return my money back for the other two dresses that I bought from them, instead they gave me store credit whuch is valid for 6 months only. Also although I sent my dress for a exchange for size still they subtracted 40 dollars from the original cost.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

