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CoutureCandy

3.3

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CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
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8,420 reviews

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Virginia
1 review
0 helpful votes
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I love my dress.
May 25, 2019

I love my dress, The only thing that I am not happy with this company is that they did not return my money back for the other two dresses that I bought from them, instead they gave me store credit whuch is valid for 6 months only. Also although I sent my dress for a exchange for size still they subtracted 40 dollars from the original cost.

Date of experience: May 22, 2019
Australia
1 review
0 helpful votes
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Sensational
May 25, 2019

Oh. My. Goodness My dress is even more beautiful than I thought it would be. What a truly wonderful experience it has been shopping with you! Thank you so much for making the process so easy and stress free! From the minute I ordered the dress, to the tracking, to the actual delivery! Absolutely first class all the way! Thank you, thank you, thank you

Date of experience: May 21, 2019
New Jersey
1 review
0 helpful votes
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Great experience
May 25, 2019

Perfect shopping experience. Every item of clothing I have purchased at Couture Candy has been great. Clothing is of a high standard and love the sale prices! It's my first 'go to'shop.

Date of experience: May 21, 2019
Philippines
1 review
0 helpful votes
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Very Satisfied Customer
May 25, 2019

I order my dress last minute. Their support team help me find this perfect dress for my prom. My dress arrived before the date it said it would and it fit perfectly. I couldn't have asked for a better dress!

Date of experience: May 21, 2019
California
1 review
0 helpful votes
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Great Experience, Great Quality
May 25, 2019

Overall, my experience with Couturecandy
Was positive. I ordered my 1st dress and another
One for my Daughter. They sent the
Product on time. When we open it we saw the
Product are as same as the online pictures.
Awesome Customer Service. Amazing Product.
I'll Ordered here again and again. Thanks

Date of experience: May 21, 2019
California
1 review
0 helpful votes
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Can't wait to shop again!
May 25, 2019

I was so scared to order a dress worth almost 1 thousand dollars but was so glad I did it! Definitely a quality dress and I got lots of compliments wearing it on the event. Can't wait for my second dress. Highly recommended!

Date of experience: May 21, 2019
California
1 review
0 helpful votes
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Awesome Online Store!
May 25, 2019

I am just so happy from Customer Service to the dress I received from CoutureCandy.com. Not only they provide sincere customer service but also a high-quality item. Thank you, Couture Candy! You are simply Awesome!

Date of experience: May 21, 2019
Florida
1 review
0 helpful votes
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Very nice company. Great dress and quick shipping. Will definitely buy again! There are so many dress options as well!

Date of experience: May 21, 2019
California
1 review
0 helpful votes
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So Pretty and Elegant
May 25, 2019

I absolutely love every outfit they have. I'm truly addicted to Couture Candy. The turnaround delivery time is exceptional as well. I've always had a great experience with them.

Date of experience: May 20, 2019
New Jersey
1 review
0 helpful votes
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Heavenly!
May 24, 2019

I love CoutureCandy so much! They have lovely dresses and always provide awesome service. I always use CoutureCandy every time I need to attend important occasions. Aside from wide choices of pretty dresses, they always provide excellent service. They value your time and always make sure to deliver on time for your event. I recommend this store to my family and friends.

Date of experience: May 20, 2019
California
1 review
0 helpful votes
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Best Deal Ever!
May 22, 2019

We shopped here for both our bridesmaids dress and my fiancee's wedding dress. Both times were very successful and quick! Everyone in our family thought we were crazy for buying dresses online, until they saw it in person. My fiancee is SO happy with her wedding dress. Super soft, super comfortable, super beautiful. She can't wait to wear it on our big day! Our bridesmaids also love their dresses very much!

Date of experience: May 20, 2019
California
1 review
0 helpful votes
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Third time is a charm!
May 22, 2019

This is my third order from Couture Candy and I must say that I am more than satisfied from the gorgeous selection of dresses up to its prompt delivery. I highly recommend it!

Date of experience: May 20, 2019
California
1 review
0 helpful votes
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* Friendly reps
* Great collection
* Fast delivery
* Fair policy (had to return one of my orders and I would say, it was a swift process)
No wonder I read great reviews about you. Keep it up! Excited to use my store credit for my Mom's 50th birthday :)

Date of experience: May 20, 2019
Mississippi
1 review
0 helpful votes
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Gorgeous dress!
May 22, 2019

I found this dress in an expensive store and searched the brand name and style number online to find it here, saving 50%. My daughter wore it in a pageant, and it looked stunning on stage. I am very pleased with this purchase and will shop with this company again.

Date of experience: May 20, 2019
Florida
1 review
1 helpful vote
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I returned a dress within 5 days, spent $78 on return 2 day postage only to get a store credit that had ridiculous limitations. Use Bloomingdales or Saks, they have s reasonable return policy. I wasted $460

Date of experience: May 18, 2019
Massachusetts
1 review
1 helpful vote
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I ordered a dress, and it arrived late, I returned it right away, never even opened it. They then said they don't refund cash only store credit. The customer service agent I spoke with NEVER told me that the store credit EXPIRES after 6 months! SINCE WHEN DOES STORE CREDIT AKA MONEY EXPIRE?!?!?! After much back and forth the offered to give me 50% of my credit back because the other 50% would need to go towards the Credit "re-activation fee." These people are ABSOLUTE MONSTERS!

THEY ARE THE ABSOLUTE WORSE! THESE PEOPLE SHOULD BE SHUT DOWN FOR ROBBERY! NEVER AGAIN!

Date of experience: May 17, 2019
California
1 review
0 helpful votes
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The dress arrived quickly
May 18, 2019

The dress is really cost effective, and the stitching was well done. I had a good experience with Couture Candy, it can save you a LOT of money- and luckily for us budget brides, saving money doesn't have to mean headaches.

Date of experience: May 16, 2019
California
1 review
0 helpful votes
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I am very happy with my purchase! Quality product, wonderful service and fast delivery.
The staff are very accommodating! Product is same as the picture, fits me well. Highly commendable! Kudos to Couture Candy.

Date of experience: May 16, 2019
California
1 review
0 helpful votes
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Worth the Risk!
May 17, 2019

It was my first time ordering online because I have no time for looking around. After reading all the reviews, I took a chance of getting my dress. And It is fantastic! It was delivered in a week, wrapped in a nice box and fits perfectly. I am such a happy customer!

Date of experience: May 16, 2019
California
1 review
0 helpful votes
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CoutureCandy is fantastic!
May 17, 2019

My experience with Couture Candy is absolutely unparalleled. It's my first time to made a purchase with them and they made finding my evening gown effortless. The customer service are very warn and helpful. The experience of being their customer was awesome. We received the dress earlier than the expected date. I will definitely recommend Couture Candy and will shop for more. Thank you for your amazing service!

Date of experience: May 16, 2019

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...