Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
We monitor reviews for authenticity
I love my dress, The only thing that I am not happy with this company is that they did not return my money back for the other two dresses that I bought from them, instead they gave me store credit whuch is valid for 6 months only. Also although I sent my dress for a exchange for size still they subtracted 40 dollars from the original cost.
Oh. My. Goodness My dress is even more beautiful than I thought it would be. What a truly wonderful experience it has been shopping with you! Thank you so much for making the process so easy and stress free! From the minute I ordered the dress, to the tracking, to the actual delivery! Absolutely first class all the way! Thank you, thank you, thank you
Perfect shopping experience. Every item of clothing I have purchased at Couture Candy has been great. Clothing is of a high standard and love the sale prices! It's my first 'go to'shop.
I order my dress last minute. Their support team help me find this perfect dress for my prom. My dress arrived before the date it said it would and it fit perfectly. I couldn't have asked for a better dress!
Overall, my experience with Couturecandy
Was positive. I ordered my 1st dress and another
One for my Daughter. They sent the
Product on time. When we open it we saw the
Product are as same as the online pictures.
Awesome Customer Service. Amazing Product.
I'll Ordered here again and again. Thanks
I was so scared to order a dress worth almost 1 thousand dollars but was so glad I did it! Definitely a quality dress and I got lots of compliments wearing it on the event. Can't wait for my second dress. Highly recommended!
I am just so happy from Customer Service to the dress I received from CoutureCandy.com. Not only they provide sincere customer service but also a high-quality item. Thank you, Couture Candy! You are simply Awesome!
Very nice company. Great dress and quick shipping. Will definitely buy again! There are so many dress options as well!
I absolutely love every outfit they have. I'm truly addicted to Couture Candy. The turnaround delivery time is exceptional as well. I've always had a great experience with them.
I love CoutureCandy so much! They have lovely dresses and always provide awesome service. I always use CoutureCandy every time I need to attend important occasions. Aside from wide choices of pretty dresses, they always provide excellent service. They value your time and always make sure to deliver on time for your event. I recommend this store to my family and friends.
We shopped here for both our bridesmaids dress and my fiancee's wedding dress. Both times were very successful and quick! Everyone in our family thought we were crazy for buying dresses online, until they saw it in person. My fiancee is SO happy with her wedding dress. Super soft, super comfortable, super beautiful. She can't wait to wear it on our big day! Our bridesmaids also love their dresses very much!
This is my third order from Couture Candy and I must say that I am more than satisfied from the gorgeous selection of dresses up to its prompt delivery. I highly recommend it!
* Friendly reps
* Great collection
* Fast delivery
* Fair policy (had to return one of my orders and I would say, it was a swift process)
No wonder I read great reviews about you. Keep it up! Excited to use my store credit for my Mom's 50th birthday :)
I found this dress in an expensive store and searched the brand name and style number online to find it here, saving 50%. My daughter wore it in a pageant, and it looked stunning on stage. I am very pleased with this purchase and will shop with this company again.
I returned a dress within 5 days, spent $78 on return 2 day postage only to get a store credit that had ridiculous limitations. Use Bloomingdales or Saks, they have s reasonable return policy. I wasted $460
I ordered a dress, and it arrived late, I returned it right away, never even opened it. They then said they don't refund cash only store credit. The customer service agent I spoke with NEVER told me that the store credit EXPIRES after 6 months! SINCE WHEN DOES STORE CREDIT AKA MONEY EXPIRE?!?!?! After much back and forth the offered to give me 50% of my credit back because the other 50% would need to go towards the Credit "re-activation fee." These people are ABSOLUTE MONSTERS!
THEY ARE THE ABSOLUTE WORSE! THESE PEOPLE SHOULD BE SHUT DOWN FOR ROBBERY! NEVER AGAIN!
The dress is really cost effective, and the stitching was well done. I had a good experience with Couture Candy, it can save you a LOT of money- and luckily for us budget brides, saving money doesn't have to mean headaches.
I am very happy with my purchase! Quality product, wonderful service and fast delivery.
The staff are very accommodating! Product is same as the picture, fits me well. Highly commendable! Kudos to Couture Candy.
It was my first time ordering online because I have no time for looking around. After reading all the reviews, I took a chance of getting my dress. And It is fantastic! It was delivered in a week, wrapped in a nice box and fits perfectly. I am such a happy customer!
My experience with Couture Candy is absolutely unparalleled. It's my first time to made a purchase with them and they made finding my evening gown effortless. The customer service are very warn and helpful. The experience of being their customer was awesome. We received the dress earlier than the expected date. I will definitely recommend Couture Candy and will shop for more. Thank you for your amazing service!
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

