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CoutureCandy Reviews Summary
CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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I filled out a ticket they responded within a day. I love there clothing I get many compliments, and good quality too. I recommend this store to all my friends.
What an outstanding company! The delivery was on time! Nice package! Follow up from the customer service was great!
Customer service was wonderful, they helped me get the correct size for my dress.
Best price ever, I took advantage of the sale prince!
I am very satisfied with the dress i purchased. The package was delivered on time. It was a hustle free transaction. I highly recommend couture candy to all of my friends.
Have been a customer for quite some time now and was very happy on all my purchases! Will order again very soon. Thank you for good customer service!
Don't buy from this company... you have no way of getting your money back., oh they'll tell you store credit but good luck getting that!
I got my wedding gown from here and they took good care of me! When I needed a new size they stepped in quickly to make an exchange way before wedding date. Item looked exactly how they selling it. Just overall great experience.
We called to verify return policy prior to ordering a $400+ dress. On the call they said "return in 5 days = full refund" (we have the recorded audio). Upon confirming they received dress back in perfect condition, they switched to "store credit only". Now they have the dress AND MY MONEY. I have nothing except heartache and hassle.
This is a horrible company... with disastrous customer policies and treatment.
I ordered clearance items to donate for a charity, and all of us our impressed. Our girls love the dresses and they are really stunning for just a fraction of the price. I highly recommend this store, not only for the authentic collection, but the best deal I/we ever had
I found the perfect dress for my wedding. Highly recommend, so many beautiful choices and color and styles for any special occasion!
I had a good experience with shopping from Couture Candy, really it has better products with good price and betters offers. I ordered some dresses and jewelry. My favorite is mini skirt, just perfect. Customer service is really helpful, payment is easy. All things are good quality. If you don't know this shop you should check it, they have a lot of styles.
I just want to share my wonderful experience with Couture Candy. I love the dress I ordered, the quality of the material used and it was also delivered ahead of time, however, it was too small for me. The customer rep I spoke with was very accommodating, sincere and I was provided with options and I felt like the queen being assisted. My issue was resolved right away and I will continually support Couture Candy not only with their products but especially they are intuned with their customers. Keep up the good work!
I'm proud to say that I've bought a wonderful evening gown which everyone delighted. The quality was excellent and the price is absolutely fair. The customer support is definitely an A-team when it comes to helping their customer. I just felt talking to a friend when I'm having some concerns about my dress. They're very warm. Lastly, the delivery is fast. Would positively have my next purchase here in Couture Candy and will recommend them to all the ladies who wanted to feel relaxed and beautiful on their special occasions.
My experience was great in Couture Candy. They had super cute and fabulous selection of clothes. The sizes we're spot on and fit me perfect and I loved the outfit I picked out. Quick shipping and friendly service. Overall a good experience with online shopping.
I love this awesome store and will surely recommend this to my family and friends. Beautiful dresses and excellent service. Keep it up CoutureCandy!
I have purchased an absolutely lovely outfit which arrived a day before the expected time which is a big bonus. The dress I ordered was even better than I expected which draw so much attention at our homecoming party. I felt so beautiful and I am really pleased. I will definitely purchase again! Thank You so much!
It took them two weeks to get back to me for RA #
Not only it took too long, when I send it back they wouldn't refund my money. Item was never worn with the ticket hanging. Still waiting for Credit from month of April.
**The quality of the dress & fabric is the worst & would never anything. Especially with return policy that is not visible.
I love Couture Candy, The dresses always fits me perfectly and it always arrive on-time. Very unique styles.
First I ordered a gown for sons wedding, it was too big and I read the size guide. They said I could return for store credit. Again I ordered different gown. Both dresses were cheap looking and didn't fit after I paid $650.00. You should know you only get 1 return for store credit. After that they don't accept returns and you are stuck w ugly dress that doesn't fit. BUYER BEWARE! Will never use them again. Very poor business practice. I would give them a Zero if I could. The second gown goes to Good Will now. Hate this web site!
It was my first time ordering online and it was a good experience. Looking forward to doing more business with you!
From the business
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members