Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
We monitor reviews for authenticity
Beautiful Jovani dress... Quickly delivered and they answered all questions prior. Wonderful customer service
Beautiful dresses and service.
I bought two incredible dresses Daymor Couture collection for my son's wedding!
My son is getting married and I wanted the perfect dress for his wedding.
It is difficult to buy online formal gowns by different designers as their sizing can vary. Their descriptions not detailed and photos can be altered
Or models staged to make a gown look perfect. Until you receive it
And it is not quite what you thought it was going to look like or fit.
I went thru three gowns and the third was perfect. CoutureCandy customer service was very responsive and resolved the issues with
First two gowns. Was easy to return the gowns and since they have such
Great selection of designers it was easy to replace.
My last gown is Alexander by Daymor and it is beautifully made. It is stunning.
I ordered 2 dresses and they both were true to size and very good quality. Would recommend to anyone.
I would like to share my wonderful experience with this company! I bought a dress for my daughter's 18th birthday the dress arrived very fast! My daughter love her dress very much she looks stunning on her dress. My daughter received so much compliment on her dress. Thank you so much CoutureCandy for this wonderful dress! I will highly recommend CoutureCandy to my Family, Relatives and Friends!
Thank you CoutureCandy! This store is really amazing! All their dresses is lovely and the service is always awesome. I will surely recommend this store to my family and friends. :)
Got my gown at half the price! It was worth the wait and the bucks! I highly recommend Couture Candy!
The dresses were definitely NOT as they appear
And I had three different people help me pick them out
Beautiful gowns always content with my order. I recommend this site. Great deals on high end dresses.
Most of the time I order from Couture Candy I use only get bathing suits but this time I also got a two piece outfit. All of the items came faster than expected. They were actually great quality as well.
If you don't know the shop you should check it, they have a lot of styles.
I've been a customer for quite some time now and I can't stop ordering from you guys because every purchase is so worth it. Fast delivery and good customer service!
I love the fit and classy look of the dress that I bought from couturecandy.com and the lady from the customer service was so sweet and went extra mile to make sure I'll get the dress on time for my niece's black tie wedding in New York. It was the perfect dress for me! Great job to you guys!
This was my first time ordering and was tremendously pleased with CoutureCandy. Their customer associates were so knowledgeable to all my questions and even offered urgent solutions to a possible concern. The dress arrived on time as promised and the quality is absolutely perfect.
Amazing site, authentic designer dresses, reliable customer service and fast delivery - what more can I ask for! Definitely, I am impressed and will shop again with CoutureCandy!
The dress we chose was absolutely gorgeous. My daughter looked stunning, beyond gorgeous and beautiful in this dress. She received so many compliments.
Extremely dissapointed at the lack of Customer Service from the Sales Team and frustrated.
Thank you.
Firstly I like to be fair and tell everybody that couture candy us one of the best sites with really impressive, tasteful and unique array of prices and quality in its inventory. I have to add that customer service have space for improvement. It is important that all sales have the distinction on the non returnable dresses. Sometimes the sizing in the chart and the actual dress do not match. So I recommend that you and be certain on the size. If you are in a hurry, just order in advance.
Everything was as advertised. The delivery was prompt. We were pleased, and my daughter was happy as well. Thanks, CoutureCandy.
Thanks to Peachy A who assisted my wife and I in ensuring that the return of a dress we ordered was processed expeditiously so that a store credit could be granted to place another new order for a dress needed asap that my wife wanted for our son's wedding. Peachy A stuck with us until she confirmed that the new dress was sent out for delivery. We should have it just in time. We have no words to thank Peachy A for being concerned and reassuring.
I love the dress it was a Amazing! They are of excellent quality. I recommend it. Very good treatment by the seller.
If I need more dresses I would order them again
I love my dress and I would buy again and again I bought three dresses separately and was very satisfied will buy again and recommended the friends and family
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

