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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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We received great service and a beautiful gown but it was just too large.
It must ship in 3 days for our big event
Ordered crossed my fingers and prayed it would work out. And it did. Thank you
If I pay an extra $25 for 3 day shipping I would expect 3 day shipping. I'm not sure what happened but I was please with the product/
Placed order on 6/23. It said a label was created & was given a fedex tracking number. It kept saying pending. Finally contacted couture candy and they couldn't locate the dress and was offering a refund. It finally showed up on 7/21. Now I have to rush to get it altered. Very stressful. In the past, any dress I ordered was sent 2 day priority so I was very surprised at the fedex mailing.
A lot of options and Lots of choices to choose from. True to size.
The pictures doesn't do it justice. Sizing chart is wrong. Good thing I went with my gut and ordered a smaller size. I still have to get it altered.
The pictures doesn't do it justice. Sizing chart is wrong. Good thing I went with my gut and ordered a smaller size. I still have to get it altered.
I ordered 3 dresses with plans to send back 2. They knew this and extended by return time frame because of different shipment times. I followed all of their requirements for return... got return#, met time returned, photos, conditions, etc. Then things got a stetchy feel to it in their emails. Taking out shipping charges to delivery to me. (As well as the $40 I knew I would spend to return each one) It freaked me out that I had over a $1K charged to them and they were not going to accept for some reason. It worked out... not full credit but relieved enough. I love the Jovani dress I purchased.
My dress came securely packaged and more beautiful than it looked in the website.
Gown packaged very nicely, came in great condition
Easy ordering process. Website very customer friendly. I appreciated the company checking throughout the process that I was happy with the way things were progressing.
Easy ordering process. Website very customer friendly.
I bought this outfit for a wedding I'm going to be in. And it looks and fits great!
Arrived within 5 days excellent quality. Very satisfied.
Arrived within 5 days excellent quality. Very satisfied.
Simple and easy to navigate. Great selection. Nice range of prices.
I was very pleased with my order. I received my dress under a week of ordering when it said the delivery would take longer due to out of the country.
Although ordering was easy, the dress I received had a giant hump in the zipper area that was unalterable. They would not issue a refund. I'll never order again from this company.
I searched a ton of stores in person and a million websites and could not find what I wanted. Couture Candy had a dress unlike any I've seen before and I was so excited to order it. Shipping was also extremely fast so that is always a plus.
I was worried about deliveried times, but it got only 2 days after the estimated date, the dress is beautiful and the size is correct, I haven´t seen it in person because I live out of where it was deliveried, but my Mother in law told me it looks very good and beautiful, she sent me pictures and I can´t wait to use it.
Love this site. This is my second time order. Highly recommended if your looking for a party dress.
Love this site. This is my second time order. Highly recommended if your looking for a party dress.
$645 dress received with the sleeves that were to attach there's no attachment for the sleeves and I don't want the dress if the sleeves cannot be attached I want a cash refund not a store refund
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

