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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Received the dress in less than a week. My daughter is happy with it.
I had been looking for a gown for the wedding for months and spotted exactly what I wanted on Couture Candy. There were only 2 left in my size and 12 people were looking at it. I pounced on it, hoping it would have the fit and quality I desired, and a few minutes later there were no gowns left in my size! When it arrived I gasped as I unwrapped it. Amazing quality, fits like a dream. Is way too long but it is easy enough to have it shortened. It is in my most flattering color--forest green. And I can't wait to wear it!
Easy to order, but difficult to return. Appreciate the friendly service rep, but return instructions were very complicated and annoying
Great! The dress is as expected and delivery was speedy.
I scoured the internet looking for the perfect dress when I came upon CoutureCandy and saw the most beautiful dress. It was different which is what I was looking for and form fitting which will make my fiance very happy.
I received the dress quicker than I had anticipated, it was as beautiful as the pictures and fit me like a glove.
I will definately be telling anyone looking for a great dress to check you CoutureCandy.
Thank ou for a great experience.
Return policy is horrible, make sure to read the fine print on returns before you purchase from them. We had to pay a 50% restock fee, ridiculous!
I ordered my daughter's sweet 16 dress online and we received the dress in a week. I will be purchasing more items from this store. Thank you so much Couture Candy
Dress is perfect, express shipping was on time! Thanks so much
The photos on the website are VERY misleading. I returned a dress due to the colour being vastly different and being poor quality - don't by anything that describes a dress as sparkly or shimmering - it is only poorly glued glitter which falls off EVERYWHERE along with any beading. I returned the dress at my expense and was given a credit - this is NOT a refund. Don't be mistaken - you cannot use the "credit" to buy any discounted dresses, you cannot use it to buy a dress of equal value as what you paid originally has been reduced to cover a range of their returns fees. You will need to pay for postage to return your dress and postage again if you buy another one using your "credit". I have been so disappointed in the whole way this company treats customers that I chose to let my $500 "credit" expire as it would have cost me another $300 to buy another dress because of the way their system works AND still not be confident I will like that dress either due to the quality issues. Absolute rip offs. Don't buy a dress thinking you have the safety of a returns policy. You will DEFINITELY end up out of pocket. Their credit IS NOT EQUAL TO THE PURCHASE PRICE. You will lose your money, stay away.
Ordered 2 dresses. Tracking information said the pink one was on its way. The dress that showed up was the navy one. Then, last night the tracking information said the pink dress was going to be delivered by 6:30. At 7:21 and then at 7:23 I got text messages telling me the dress was delivered and picked up at the post office by an individual. I NEVER GOT THE DRESS.
I need a RA for the navy dress and I need to report the pink dress as stolen. I would like a refund on both dresses. Please help.
I found this dress by googling the brand after leaving a dress store in San Antonio I found it right away and it was $250 cheaper I was amazed by the quality and how quickly they shipped the item.
I accidentally typed in my old zipcode and they personally called me and emailed me the following day to fix the issue. Heard I was worried about getting my dress too late and somehow made it arrive in only 1 day! That left time for me to get it hemmed before the wedding! The dress fit PERFECTLY and was exactly as described. I'll only ever shop CoutureCandy for fancy dresses from now on.
Excellent Experience. The dress came in time for the event and the size is perfect. I always have a great experience when ordering from this vendor. My go-to Mardi Gras Ball sight!
The dresses offered are beautiful and well made. Customer service is excellent. Unfortunately, the sizes run VERY small, and measurements are smaller than those provided in the size guides. I had to return my items and reorder in a much larger size and have altered to fit. That is not unusual with formal wear, but it does make purchasing over the internet difficult. Take care, order big and don't wait until the last minute. But the challenges are worth it. These were beautiful dresses, and I will purchase from CoutureCandy again in the future.
Great guidance by couture candy representative via phone call.
I'm never sure about online sites but there were tons of good reviews and the dress was cheaper than another site. Their processing was fast and my order shipped the next day, and I got it within the next few days. I was impressed!
Not true to size, quality not what I expected, so will be returning this
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

