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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Site was easy to use. I had found this dress elsewhere so I had the name size and model number, but it was easy to locate in the site. Dress came promptly, packaged neatly. Size was exactly as expected
Sent me a damaged dress and gave me half the money as a store credit. The stones were missing on the Jovani dress and they gave a refund and did not give full store credit. Awful business owners. Waste of time and money, order somewhere else with morals and ethics. Theives.
Fast delivery; dress was exactly what we were expecting.
I ordered dress regular price and in the shopping cart, they took a few dollars off. Hoping this doesn't consider the dress to be considered "sale" and unable to be returned.
Its a beautiful dress. I cant wait to see it and wear it in my sons wedding. Ive been looking a long time to find one as beautiful.
I received my order well packaged and very quick! I am very satisfied!
The dress is beautiful but unfortunately it is shedding all it's sequence all over. This is every embarrassing and unfortunately it can not be returned. I am not happy with the purchase because the description did not indicate that the sequence are falling all over the place.
I am very pleased with my purchase. I only wish that the return policy was a little more consumer friendly. 5 days and only a store credit is very rigid.
Very happy with my purchase! I was worried at first to order without seeing it in person.
Dress arrived today, 2 days earlier than expected. Brand new in the bag. I tried it on, perfect size, feels like it made for me *wink, no alteration needed. Thank you!
Good service. Quick. No customer service to discuss
Return policy is purposefully misleading to the consumer. They will only give store credit. I requested a refund and they said I will only get 75% of the cost of the dress back. Email threatening me that if not in good condition they will send it back. Poor quality, size totally wrong.
Perfect dress for my niece's wedding next year!
Glamorous, flowing, beautiful sewing. Every detail is perfect.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

