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CoutureCandy Reviews Summary
CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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So pretty and fits perfect! Looking forward to purchasing another dress soon.
Have not reached out to customer service yet for sizing issues but delivery was on time
I ordered 2 gowns on the telephone questioning their return of these items
I would never have purchased if the woman on the phone told me all I get back is a store credit
I mentioned I cannot order unless I get my money back
She said you have 5 days to send it back.
No mention of store credit or their policy rules
No mention that I had to pay to return the gowns to them
They are scammers
Beware
Happy experience, the dress are beautiful and awesome.
Cheap sand paper quality dress, nothing like the photo, left trail of sequin everywhere, they do not give refunds, read the policy. Never again
My experience went well the shipping is extremely quick no need pay extra The most beautiful dress same as the online page got a lot of compliments. They do run small so get a size bigger I needed get mine fix due to that. Just keep that in mind.
I would definitely order again. Everything was so easy from the ordering and being notified of my package everyday until the package arriving at my home.
Website difficult to use at times. There are not enough styles for mother of bride gowns or any style for plus sizes. It is definitely for younger smaller
Clients
After multiple failed attempts to order & ship the dress directly with the designer, Candy Couture processed the order without difficulties and the dress was received unexpectedly quickly/early.
Service was prompt and efficient. Delivered to Canada within a week. Regular updates on delivery.Fit was perfect.
The straps provided are not adjustable and do not provide any support. The bodice is see through and the dress can be very revealing if you have a bigger chest.
Speedy delivery, great packaging, prices, and efficient email notifications.
Dress fits perfectly and delivered in a timely manner! Very pleased with the overall experience!
Excellent experience with the Rep who took my order. She really put out a great effort so I could have my gown delivered on time for my event.
Great experience, package came sooner than estimated.
Paid for expedited shipping. Delivered quickly. Dress is perfect. Will buy more for sure!
I love me dress but it was too big. The company gave me back money immediately for alterations.
I ordered this dress on 11/21 and received it on 11/27. The website updated me daily on the status and it arrived boxed securely and packaged very well on a hanger and in a hanging bag. Impressive service!
From the business
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members