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Coursera

1.8

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Coursera Reviews Summary

Coursera is an online learning platform that offers courses, Professional Certificates, and degrees from leading universities and companies. It provides flexible programs to learn in-demand skills, including AI, data science, cybersecurity, and software engineering.

This summary is generated by AI, based on text from customer reviews

service
34
value
33
returns
27
quality
32

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GB
2 reviews
3 helpful votes
Follow Amanda R.
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Best online courses!
September 14, 2017

Choose at least 1 new course each three months. To save, I prefer free online courses. I do not need actually any certificates. Knowledge is what means the most for me.

Recommend using this place if you want to upgrade your knowledge in any of the spheres, do it for free, and also to find friends from all over the world.

Date of experience: September 13, 2017
Singapore
1 review
12 helpful votes
Follow Kaedy L.
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Signed up for a marketing course. Content was overly simplistic and didn't learn any practical knowledge about market research which it was supposed to be. Passed alll courses within first month and stopped monitoring the course. However, after 5 months when I checked my e-statement, I realised Coursera has charged me unknownig for 5 months although my course has already completed and I have received certificate. Didn't even bother to send email regarding the billing and didn't even allow refund when the bill was only charged 3 days previously. Have hence deleted my credit card details and will never sign up any course again and will advise whoever I know not to do it. Your company is a scam and I hope you pay for scamming students who merely want to make their lives better

Date of experience: May 7, 2017
Japan
2 reviews
11 helpful votes
Follow Shannon S.
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Coursera is a ripoff. They use shady business practices to make a buck. You sign up for a free trial and if you don't cancel in time they charge you $50 with no refund. They don't send any notice before charging you the money. You are only notified after it is too later. A significant amount of their income comes form people who don't want or intend to use their service, but Coursera hides behind their TOS to screw these people out of $50. They should focus on the people that want to use their service instead of spending so much effort screwing people that don't.

Date of experience: April 18, 2017
California
2 reviews
19 helpful votes
Follow Mary B.
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I am surprised no one mentions the fear of identity theft by Coursera. They want my government issued I.D. with photograph (drivers license or passport and date of birth, address). Heck they could possibly apply for credit cards in my name with all that information. How do I know Coursera is safe?
Also, I cannot find any courses that are FREE. 7 day trial period is free but all courses last more than 1 month. $79 a month is the rate I have been given.

Date of experience: April 15, 2017
Cyprus
1 review
12 helpful votes
Follow Pandelakis P.
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I enrolled for the Methods and Statistics in Social Sciences Specialization. Right before I enrolled it said that the pricing was 36 euros per month or 144 euros for a 12 month subscription. All these after the first trial week which is free. So I enrolled to the program and 1 week later I try to pay for the 1 year subscription. I see now that the only options I have are either pay 36 euros per month or 176 euros for 6 months! The 12 month option is gone! And there is no way to contact them, they do not give out their email.

I see this as a very unethical way to treat potential students and it very much looks like a scam. So I will not continue with the specialization unless the 12 month option is offered to me again with the price I saw right before I enrolled.

Date of experience: March 24, 2017
France
3 reviews
5 helpful votes
Follow Simon H.
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My choice
January 18, 2017

My choice for additional education! Lost of courses and reasonable terms of service. If you are searching for online course - search it there.

Date of experience: January 17, 2017
District of Columbia
10 reviews
22 helpful votes
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Great place for learning!
December 22, 2016

I absolutely love Coursera. They offer courses from reputable universities from all around the world. And, besides, it's free. I took a whole specialization (course by course) withut paying for it. What matters is the knowledge, not the document that proves you know the stuff.

Date of experience: December 22, 2016
District of Columbia
8 reviews
10 helpful votes
Follow Courtney N.
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Coursera is expanding the number of courses it offers each year. I took a lot of courses there, starting from Finance and Mathematics to Psychology and Philosophy. Their iPad app sometimes behaves weirdly. Otherwise, I'm so happy that thanks to Coursera I have access to great educational content from the best universities in the world.

Date of experience: December 20, 2016
Georgia
3 reviews
5 helpful votes
Follow Hari P.
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Free Education
December 8, 2016

Really a great place to get a free education. I already Completed a course and am looking forward to completing my second course.

Date of experience: December 7, 2016
Florida
1 review
8 helpful votes
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The courses are great, but if you pay for a course, they are unavailable for any refunds or problems. They do not have any customer service contact information, so you really cannot get hold of them.

Date of experience: December 4, 2016
Washington
1 review
8 helpful votes
Follow James L.
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Complete waste of $50 to earn a course certificate. I waited over 2 weeks for them to finish 'grading' and then they deny my certificate due identity verification. But they had no problem verifying my credit.

First, thank you for registering to earn a Course Certificate in Programming Mobile Applications for Android Handheld Systems: Part 1 on Coursera.

Unfortunately, our review shows your identity wasnt verified for enough assignments in this course to earn a Course Certificate. This can be caused by skipping webcam photos or typing pattern samples, or submitting blank webcam photos.

In order to receive your Course Certificate, you can try to resubmit the assignments that were initially unverified with verification. If youre unable to submit assignments again or otherwise need assistance, please contact our support team.

We hope to see you in another class soon.

Date of experience: June 21, 2016
GB
1 review
11 helpful votes
Follow Dmitrii S.
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I have paid in full for the Specialization which content was not available at that moment. There are 5 Courses. 1st one was under 1 hour of material. Just the intro. 49$ cost. 2nd one was just above 1 hour in length and most of the materials are just tutorials of open-source tools read to you.
I realized something is wrong here and I'm not getting what was advertised. It is just a quick-wrap 'google it' overview. Which I could do myself. And when I asked for a refund, after 2 weeks of not getting back to me they just blatantly said 'we are sorry you don't like but our system cannot issue a refund'. Since it is over 2 weeks after my initial payment.

And those two Courses you could apply for free!
Beware. It is 'Big Data' Specialization by University of California, San Diego.
Don't waste your time and money

Date of experience: November 9, 2015
California
1 review
8 helpful votes
Follow Larry B.
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After taking sever programs I signed up for a new one and even paid for the certificate program. Due to a busy travel schedule I was unable to start the class on time and when I did I found it was to late to receive enough credit to complete it. I contacted Coursera as I had done once before and asked to move the voucher to a later offering of the program and they said they changed the policy and told me to apply for financial aid.

If you want to take their programs only do the free ones since they do not care about working professionals

Date of experience: October 9, 2015
New York
4 reviews
7 helpful votes
Follow Stacey B.
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I like Coursera but I feel it would be fair to warn people of my mistake and that was to pay for a signature track in full in advance months ahead.

Problem 1.
Didn't like 3 of 4 of the professors for the course. They were dull and stood in front of Powerpoint presentation blue screen with white letters and talked in the most monotone voice: |. I tried to suffered through it for a week but then removed myself from that course session. I was like maybe its just that one nope the following two were the same. So I was like I can't take this I would rather move over to another track then deal with this. Simple right? Wrong. Being that I paid in advance I couldn't get a refund. But I didn't want a refund I just wanted to move over to a different signature track even if I had to pay for the additional courses of the track. Mind you the average signature track is about $250 for four courses and the capstone project. All $49 each. 1 thing I hate is there is no phone number to talk to someone because clearly understanding what your saying in a support email doesn't work. So 1 out of the 4 courses I liked because the professor was more engaging then the others. For my $250 I got a voucher for 1 specialization course (valued@ $49) to replace the three I didn't want and the capstone (Valued@ $200). That was suppose to be acceptable because I was past the refund stage because I paied 6 months before the course even started. So best word of advance don't pay in advance register for free evaluate for a week then if you feeling the course pay for it. No matter how much they say this price won't last do not I mean do not pay in advance. Because also they say you get 2 years to take the course over if you pass the first time only problem is the clock starts when you pay not when the course starts.

But besides that you can find so interesting courses.

Date of experience: May 1, 2015
Georgia
4 reviews
4 helpful votes
Follow April M.
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You cant beat free education... I have taken numerous college courses from places like Coursera and Udacity. There are lots of courses that can boost your resume. I think independent study shows that although, you may not have the time, money, or resources, for traditional college courses, you still have a natural love for learning. And they even offer certificates showing you took the courses. I have a feeling that the quality education many of these sites are offering may not be free for long, so take advantage of it, while you can.

Date of experience: December 29, 2014
Pennsylvania
5 reviews
42 helpful votes
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I started taking their course "Analyzing the Universe" but had to drop out since I did not really have the time to devote to the class that I thought I would. I have, however, signed up for another which starts next month: "Analyzing the Beethoven Piano Sonatas. Anyhow, what I've seen so far leads me to believe that this is one class outfit, and should be recommended by its users to all their friends.

Updated 08/17/2015: Since the review above was written, I have taken (and completed) the two classes (Calculus I and II) offered by Jim Fowler of Ohio State University. He is a very energetic and passionate lecturer, and I would highly recommend these classes to anyone.

Date of experience: February 6, 2014
Pennsylvania
27 reviews
58 helpful votes
Follow chris J.
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It's a long time that I am a student at Coursera. While it is free, I think the most famous professors around the world are teaching in Coursera. I am pretty sure that it will change learning technologies radically in the future. It is a good start for universities to migrate to online education.

Date of experience: March 10, 2013