Country Holidays Inn & Suites

This company is made to cheat people, its a scan which will burst soon. They are trapping customers and eating hard earned money of people

I'm planning to raise a fraud case in the Consumer court, against Country holiday inns & suits to seek refund on the package cost I have paid for. The behavior of the sales team and their customer team is totally different. If you want to collaborate we will have a stronger case. Please reply with your details and I'll contact you. Let's roll this out against the scam this company is running...

My family took a small trip to Fredericksburg VA and we booked the country inn and suites that claimed to have an indoor, outdoor pool and a morning breakfast. To my surprise when we arrived we were told that we were not going to have either pool nor the breakfast that was advertised that we paid for when renting the room. We would have rented another hotel room that did not have these if we knew we were going to be screwed on the deal. No money back was offered for the inconvenience even when asked. I would and will not ever recommend this chain of hotels to anyone nor will I stay at one. What makes it so bad and puts salt into the open wound is the fact that they even had indoor pool advertised on their sign outside when we pulled in to check in.

This company cheats innocent people to mint money. Period. Been a member for 1 year now. And I can bet the 5 star ratings here are fake. Here's my experience.

1. They decline booking no matter how early you notify them. Citing unavailability of rooms. All the lucrative properties that they claim to have during their presentation while they sell their membership is not theirs, except one or two like Kabeela Resort in Jim Corbett for which they will specifically encourage u to book so that you are trapped. Afterwards, when u wonder how come rooms are unavailable every single time despite such early notice then they will disclose that they have contracted few rooms in those properties which are all full. And mind u that will be claim it to be full each and every time. Its all outsourced and will never be available. I doubt if they ever do a proper booking at all for anyone.

2. If you are indecisive about taking up their membership during their presentation. They will keep increasing their benefits one by one. Like discounted flights (~ 10 to 15%), inclusion of bonus dubai trip within 6 months or so, cab services at their hotels for which u only need to pay for fuel not for the vehicle etc etc. until the offer becomes too lucrative and u fall into their trap. They will gauge ur behaviour before offering u all this and just when u think that u dont wanna fall into this trap, they will gradually increase their benefits so that u re-open the discussion with ur partner and boom thats the first step in changing ur mind and then they again get a chance to convince u all over again. All those extra perks are non existent.

3. They will be flexible to some degree with their membership fee also if u are still not convinced.

4. They will give a chance to cancel ur membership after one booking if u dont like it. Pls dont fall for this trap, this was the one that I really fell for. They will make the booking in a good hotel first time. That booking will have its own struggles too. But u are willing to give a chance for an alright-ish experience. And its so hard to cancel membership. We dont want another burden in our already busy lives. Gradually u come to know their true colors.

5. Their customer care service is non existent, doesnt pick up calls ever. They will converse over emails but they will keep asking for more time to check with their seniors until u are fed up and really really really irritated.

We have just lost our peace of mind by investing in their membership plan. Dont know how I fell into their trap despite always suspecting that it wasnt right. Repenting a moment's indecision:(
Gonna file a case in consumer court.

Dear Folks,

DO NOT PURCHASE THE MEMBERSHIP FROM CHIS.

Please take a minute before skipping my feedback. It can save you from this trap or can guide you how to deal with CHIS.

I hope this feedback can save you to invest you money into CHIS (Country Holidays Inn & Suites). Trust me, I was and I'm struggling with them till now.

They have promised me to provide certain thing before I purchased their membership but after that they denied their each promises. They fool the people. They just care about the money and nothing else. Once you paid your complete amount you are gone. You cannot convince them whatever promises you had with them.
I have wasted my Rs. 1, 40, 000/-. I have trusted them and they fooled me. They informed me something and given something else even not providing the resolutions to your queries.

It is completely mess and if you want to save you money and time do not ever purchase this. If you are purchasing this they be ready for trouble which will you face thereafter.

It is a long relationship "10 years", therefore thing twice, thrice before buying this membership.

If you feel to proceed with CHIS then I humbly request everyone to please listen them carefully, make a proper note or record you conversation in your phone or any device if you can then please please check all the details must include in your bond/stamp/agreement. Read very carefully the agreement compare with your understandings, match all your points of offer and everything before signing. DO NOT TRUST THEM.

Why I'm saying all these because in my case what they have done is they explained me complementary offer for foreign country, I trusted them and I said that 1st I want to see your services then I'll make the complete payment, so I paid Rs. 50,000/- just to see their services. They prepare agreement I checked and informed that CHIS have not mentioned my complementary foreign stay in agreement then their executive informed me that- Sir, once you pay the complete amount we will revised the agreement and your offer will be applicable automatically. I blindly trusted them and signed the agreement. After one year I ask them about my foreign complimentary stay then they (CHIS) clearly denied. They said that it has not been mentioned in your agreement so we cannot provide you. I mean they are pretty seamless.

After all efforts I thought that I have given my Rs. 1, 40, 000/- to charity. Very painful.

If you/somebody wants, I can share copy of my emails to see how they cheat the people and then decide.
My email is *******@gmail.com.

Last but not the least: Please do not invest you hard-earn money to this mess (CHIS) instead do a research and find the better option to utilize your holidays. I will defiantly not recommend to buy membership from CHIS.

I hope this helps you to decide the better options available in market.

If I can be of assistance, please do not hesitate to contact me.

Best regards,
Sk.

This is fraud company, once you became member then they will not respond you properly. You have to chase them to get bookings, also they don't have tie up with good properties (few properties are 5/4 stars) Most of the time you will not get booking instead you will get only false promises.

Most important point all the reviews on google and other website are fake, they have a dedicated team to put fake reviews in their Sector-63 Noida office.

Check this page before you make your mind to buy their membership. https://www.consumercomplaints.in/country-holidays-inn-suites-b*******

Lots of people chasing CHIS to get refund, and you can see some resolved complain which were resolved by customer after getting refund.

I have taken it's membership last year. During the meeting they are promising many things and shows many videos of destinations of India and worldwide. But in reality they have only few hotels and at the time of reservation, they said tgatvthey have no property in such places or no vacancy on the desire date. I had requested few times, but never got my desired date and destinations. I even not used my free offers destinations till now.
They took my hardly earned money giving me dream of holidays but all are fraud. They pressured me to take membership at that time only and also had promised me to give free DAE card, but they wont.
So, I want to surrender my membership and want my money back with interest because i suffered a lot mentally due to this. If not done i will move to consumer court and file a case against them. My member id is *******.

If you spare money please give to some poor person rather than giving it to frauds.
They will take your money and leave you with nothing. They doing a big fraud business on the basis of holiday membership plan. You will get feels like been scammed as i it was never delivered as they have promised. They are not having properties where they can provide you stay. So all promise of sales person like@ Anuj Kalra and Shaurakh in Noida are fake.