Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cotosen has a rating of 2.1 stars from 956 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 46th among Men's Clothing sites.
We monitor reviews for authenticity
Love this plaid! Super soft and comfortable. Very happy with this purchase!
BOUGHT in the size I needed and it fit my husband perfectly. After washing it, it still looked great and felt even better.
I bought 2 of these for the hubby as Christmas gifts. Um, I've borrowed both a few times. They are the perfect cozy and warm without being too heavy or too light weight. Love!
First of all, if U see a good review of COTOSEN it had to be written by the company. This company markets good looking PHOTOS.!~ When U receive their clothing, it is pure junk and it took almost two months to receive. I would be embarrassed to donate their clothing to a charity. When U try to return it U have to jump through hoops and pay return postage only to have them tell you they are processing your refund payment but U will never receive it. This company should be run out of the USA. Do yourself a favor and buy from a reliable Merchant. I will Never buy from a company out of CHINA again.
The items on website are NOT the ones they send you. They are a complete fraud and lyers. Don't buy anything from these charlottens
The two items I ordered were sent to me and they were not correct. I contacted them and they wanted to give me six dollars back out of the 80 I spent. Then they gave me an address to send my stuff to you but I have to pay shipping cost and no one will answer the phone number they provided!
Pure crap! Nothing like the picture, and incredibly cheaply made. AVOID! Attempted to cancel 5 minutes after I put in the order and it said. "already processing, unable to refund." I would give it zero stars if possible.
High quality, comfortable, affordable. What more can you really ask for? This is a great outdoor fall or winter jacket. Loving it so far.
Cosy and warm just what I expected but where are the side pockets and the hood should be removable, however a good product.
I wear it a lot. It is comfortable and I got lots of compliments. Very happy with my purchase & recommended!
I got this for my boyfriend for a trip up north and he LOVED it! If I wasn't so tiny I'd consider buying on for myself. Great price and great quality! I got him the medium and it fits perfect.
Very comfy, very warm especially up here in New England during winter. Great quality. Looks good, too. My mom says I look handsome in it. Seriously though, buy it. You won't be disappointed.
The hoodies fit me the right size. It is comfortable when wearing it. It is machine-washed so I do not worry about mixing it with other clothes. The material is okay, very warm.
Very attractive plaids looking jacket that is also very soft and warm. Fit is true to size!
It's a lot more comfortable than what it looks like in the pictures extremely warm and light weight too. I use it for part of moose season this year and I was not too hot and not too cold but that perfect temp I wanted to be while out hunting.
Just what I wanted! Worth the price, keeps you warm and great quality. I would highly recommended COTOSEN company.
The medium fits great with enough room for a hoodie. Itsvthe quality I expected and I think the price is very reasonable for what you get.
Do not order anything from this company as it will never arrive. All recent reviews posted recently that were 5 star were posted by Cotosen. Again, do not purchase anything.
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707

