Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cotosen has a rating of 2.1 stars from 956 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 46th among Men's Clothing sites.
We monitor reviews for authenticity
I'm a landscaper, and during my work I can get fairly dirty. I don't have to ever worry about my upper body getting dirty though because this jacket does a great job at keeping the elements off your body. I'm a huskier guy and this jacket fits better than I could have expected. On top of keeping you clean, the jacket is also very comfortable on the inside, it is breathable, and it will keep you warm. Snow plowing, rain, mud, grass clippings, mulch, etc. This is the jacket you need if you're working outside.
It fit perfectly I ordered a size up so he could put a hoodie under or long johns. It's been in the 30's this last week and has kept him warm. He has room for all the tools he carries with him at work. 5 out of 5 on it!
Really a great product, lots of functional zippers, stays reasonably cool. Its a lightweight yet durable, fits all of my day and evening jacket needs, no annoying logos, I'm satisfied with the product overall 10/10.
Excellent workmanship meets sporty functionality. Wear the jacket regularly now and am extremely happy with it. It is robust and the adjustment options and the fit are very well implemented.
Because of the price, I ordered 20 items on Nov of 2022, a combination of hoodies, T-shirts and long sleeve T-shirts. After a month I got my package (I know it will take long because it's coming from Hongkong). Two of the items were of different design than the one I ordered and one has a poor quality of the graphics. I emailed them and they did respond. They asked me to send a picture of the wrong item so I sent the picture. Then they asked me about an SKU number. I asked them where to find the SKU number since there is nothing on the clothes that shows any number at all. After that no response anymore. So I said to myself that's fine, I'll keep it because I'm not going to waste my time and send it back to Hongkong. Maybe it's an honest mistake on their part. Since I really like the graphics of the remaining 17 items I ordered again, 30 items this time. With a good amount of discount. But lo and behold, out of the 30 items they replaced 17 items with different design. And the graphics, uughh! It's like somebody took a picture of a 2x2 picture and blown it up to fill the whole T-shirt/hoodies. And the quality of the material is like the thinnest toilet paper you've ever seen. I guessed the old saying that "you've got what you paid for" is true. Folks take a grain of salt with all the good reviews you find here. In my opinion these are all bogus.
I never received the merchandise I ordered nor a reimbursement for what I paid. They delete my email access so I can no longer view the status of the order. It's a scam.
Buyer Beware! No customer service or returns. Try emailing them. Nothing. Received item with zipper on wrong side and also found that they run real small. Do not purchase from the company.
Very durable, good fit, and wind resistant. Material is quality, especially there are many ventilation holes inside. Breathable while waterproof, a great jacket, design and quality.
For the quality you get at this price this jacket is a steal! It looks and feels awesome, it's super warm, lots of pockets and the removable hoodie insert is great for colder days. I don't want to take it off! For the price, if you usually wear size L as me, I suggest you order XL for perfection.
I really like the jacket having side pockets. My old one like this did not. I use this jacket everyday to walk my dog. It's really comfortable.
This is a great jacket. It's kept me very dry so far. I love the extra pockets. You can tell they put time and thought into this. Comfortable and dry. I really enjoy this jacket.
The jacket fit me perfectly. The material is awesome as it was tested in the rain and kept me totally dry and warm. In addition, I also tried it entering a dense forest and it resisted scratches without being damaged. Excellent quality.
Love this coat i have enough pockets that i can leave my back pack at home for the everyday things i take with me while out it also does a great job of keeping me warm and dry.
Cde faite en octobre reçus en janvier après avoir du dédouaner les produit
Réception ne correspond en rien a la cde
Après réclamation a Cotosen leur réponse est un discount de 10% sur ma prochaine cde
Site peu fiable publicité mensongère a eviter
I ordered four tops on dec 4 2022. They were to be Christmas presents. I did not receive anything until Jan 7 and then only 3 of the 4 tops were received. The ones I received certainly did not appear to be of the quality photographed on their site. I wonder if they photograph quality items and then make a cheaper quality item. After many emails I received a fourth top but it was not the one I ordered and not even the correct size. They would not send the one I ordered or refund my money in full. They wanted me to accept less than half the price of the item, Only after paypal get involved did I receive a full refund.
Transaction ID
0NH*******YP*******T
Transaction date
Dec 3,2022 14:16:16 CST
Merchant
ORDERPLUS INTERNATIONAL LIMITED
*******@yoyosfashion.com
*******5702
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
Shipping details
The seller hasn't provided any shipping details yet.
It's beautifully made with high-quality nice pockets, it will hold a whole cell phone and jackets with the zipper are great it feels so cozy. It looks nice As a casual jacket or a dress jacket! It's five stars for my husband! Fits perfectly!
Arrived in 3 weeks... and it is great. I am very pleased. It does run a tad small... snug... so i suggest ordering a size up. But this jacket will be my 'go to' from now on. I am thinking about ordering more in other colors.
Love this hoodie it's very soft comfortable and light weight I wear it all the time I personalize it and no fading or anything. I would most definitely order again.
Haven't washed it yet but seems like nice material that should wash up good. Good fit as well!
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707

