Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Costway

Costway

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Costway?
grey stargrey stargrey stargrey stargrey star

Costway Reviews Summary

Costway has a rating of 3.4 stars from 1,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery and great price. Costway ranks 13th among Marketplace sites.

service
116
value
104
shipping
105
quality
103
This company responds to reviews on average within 1 day

Instant Feedback

5,263 reviews

We monitor reviews for authenticity

Illinois
1 review
2 helpful votes
Follow Joan U.
Unfollow Joan U.
Share Review
Report Review

Junk
December 2, 2018

The product is a second. It doesn't sit straight. Leans forward. Not a deal. Not much padding on the seat. Fast shipping.

Costway attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2018
DO
1 review
2 helpful votes
Follow javi T.
Unfollow javi T.
Share Review
Report Review

A $#*!
December 2, 2018

Without the cheking module you guys are $#*!ed, never ordering again. Please remove my email of your newsletter and upcoming "deals"

Costway attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us([email protected]).
Thanks for your kindly responding.

Kind regards,
Costway inc.

North Carolina
2 reviews
0 helpful votes
Follow Tony F.
Unfollow Tony F.
Share Review
Report Review

Well worth the price
December 1, 2018

It took some time to get package two of two, package one came quickly. Even though I had to wait several days it was worth it

Date of experience: November 29, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your review.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
Follow Anita X.
Unfollow Anita X.
Share Review
Report Review

Ecstatic with my new patio table
November 26, 2018

I love my new round patio table... it's even nicer than the photo. Well made and durable. It arrived in a timely fashion and no shipping fee

Date of experience: November 23, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!

Kind regards,
Costway inc.

Wisconsin
1 review
0 helpful votes
Follow Carol X.
Unfollow Carol X.
Share Review
Report Review

Costway review
November 12, 2018

I was very pleased with the service. The order arrived on time, in good condition, and was just what we needed.

Date of experience: November 8, 2018
Nancy L. — Costway Rep
over a year old

Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.

Portugal
1 review
0 helpful votes
Follow Kristine C.
Unfollow Kristine C.
Share Review
Report Review

Great Customer Service
November 12, 2018

Im doing my shopping here very often-its always a good service even if some of the goods were of poor quality and some of them had missing parts, but I always had my problems solved via costway customer service, do 5 stars from me

Date of experience: November 8, 2018
Nancy L. — Costway Rep
over a year old

Thank you for such a nice review!
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
We will definetly improve ourselves continously to offer greater products to our customers.
Looking forward to your further cooperation.

Kind regards.
Costway inc.

Poland
2 reviews
1 helpful vote
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

Very happy with the wide array of products to choose from and the prices are very good. Shipping was fast and without any issues. Will definitely shop here again.

Date of experience: November 8, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!

Kind regards,
Costway inc.

Virginia
1 review
0 helpful votes
Follow BJ D.
Unfollow BJ D.
Share Review
Report Review

Poor
November 11, 2018

Unit show up and the soap wont come out of the unit. I'm unable to get in touch with coatway to get this replaced.

Costway attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us([email protected]).
Thanks for your kindly responding.

Kind regards,
Costway inc.

Illinois
1 review
0 helpful votes
Follow Jose F.
Unfollow Jose F.
Share Review
Report Review

Great bike
November 8, 2018

Great bike fit my needs. Had no issues finding my item and ordering was easy. Did not take long for delivery.

Date of experience: November 5, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!

Kind regards,
Costway inc.

Minnesota
2 reviews
0 helpful votes
Follow Jane K.
Unfollow Jane K.
Share Review
Report Review

Nice portable easel
November 8, 2018

I am very happy with this easel. If you are looking for a collapsible easel at a reasonable price, you should consider buying this one.

Date of experience: November 5, 2018
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
Our dedicated staff will be pleased to hear your high praise.
We work very diligently and it will provide us with great encouragement to keep doing what we are doing!
We look forward to serving you again in the future.

Kind regards,
Costway inc

Michigan
1 review
0 helpful votes
Follow Peggy P.
Unfollow Peggy P.
Share Review
Report Review

Great Pool size for the family
November 8, 2018

The package came in neatly tucked away, so there were no knicks or cracks. The pool inflated easily and was easily stored when not in use.

Date of experience: November 5, 2018
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.

Kind regards.
Costway inc.

Minnesota
1 review
0 helpful votes
Follow Ignatius G.
Unfollow Ignatius G.
Share Review
Report Review

Easy to use site with great products
November 8, 2018

This was my first time using this site, but I would definitely shop here again. It has a good selection of products at great prices.

Date of experience: November 5, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
Your satisfaction are the most powerful things for us.
We will do better and always waiting for serve you.

Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
Follow Cecile J.
Unfollow Cecile J.
Share Review
Report Review

Convenient shopping online
November 8, 2018

Providing a lot of variety of products and convenient online shopping make visiting this website worth it. Besides from free shipping, you can earn coupons to save money.

Date of experience: November 5, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
We would improve ourselves continuously.
Looking forward to your further cooperation.

Kind regards.
Costway inc.

New York
1 review
0 helpful votes
Follow Zarrina Y.
Unfollow Zarrina Y.
Share Review
Report Review

Love it!
November 8, 2018

I absouletly love my baby bag I purchased from you guys! It was affordable and it is a heaven sent gift! The shipping was fast as well! Anyone expecting a child or attending a baby shower should buy from you guys. Thank you

Date of experience: November 4, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.

Kind regards.
Costway inc.

Illinois
1 review
2 helpful votes
Follow Vanessa N.
Unfollow Vanessa N.
Share Review
Report Review

Terrible customer service and returns
November 9, 2018

I purchased a golf push cart. It came damaged. I tried To return it to Walmart, which is the site I used to Purchase and they said I'd have to contact the store directly. I tried 3 different times and was never contacted back. Never again.

Date of experience: November 4, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us([email protected]).
Thanks for your kindly responding.

Kind regards,
Costway inc.

Kentucky
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

I am handicapped and bought a shower chair. After the purchase I asked if they could expedite my order, which I would have gladly paid to do, but they said they couldn't as it was already placed, yet wouldn't be delivered for another week, which is absurd. And then, this is the real kicker, when I got my stool, it looked very used, the connecting parts were shoddy, there were NO instructions included, nothing inside the box was plastic packaged and it lasted all of about 3 days before the chair's legs folded, becoming completely unusable. What an awful product, going hand-in-hand with this awful company that sold it! I can't afford to throw away money on useless things. I will NEVER go to this company for anything EVER again! And I have encouraged others to follow my lead (and they have!).

Costway attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 4, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us([email protected]).
Thanks for your kindly responding.

Kind regards,
Costway inc.

New York
1 review
0 helpful votes
Follow Sam Q.
Unfollow Sam Q.
Share Review
Report Review

Exactly as advertised, high quality
November 7, 2018

The gaming chair is better than expected. Comfortable, and can sit back 180° if I want it to. Great buy.

Date of experience: November 4, 2018
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
We're really pleased to hear that we were able to provide you with a positive shopping experience.
We look forward to serving you again in the future.

Kind regards,
Costway inc

California
1 review
0 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Share Review
Report Review

Did exactly what I needed!
November 5, 2018

Fast shipping and works perfectly! Heard baby's heartbeat just fine at 11 weeks! Would order from this site again.

Date of experience: November 3, 2018
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.

California
1 review
0 helpful votes
Follow Diane A.
Unfollow Diane A.
Share Review
Report Review

Costway -Pool
November 6, 2018

Costway was great! Ordering was easy, delivery ok, product issue resolved by Costway to my satisfaction. They strive to keep their customers happy!

Costway attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2018
Nancy L. — Costway Rep
over a year old

Thank you for your order!
We apologize that your order was unable to meet your expectations, and appreciate the opportunity to solve the problem.
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.

Kind regards,
Costway inc.

Texas
1 review
1 helpful vote
Follow Harvey M.
Unfollow Harvey M.
Share Review
Report Review

Waited 42 minutes on hold and gave up, called another time and left my number for a call back, no return call after 2 weeks

Date of experience: November 2, 2018
Nancy L. — Costway Rep
over a year old

Thank you for your order!
We apologize that your order was unable to meet your expectations, and appreciate the opportunity to solve the problem.
Assembling photos have been sent to you, pls kindly check that.
If you still have trouble with it, pls contact [email protected] for more help.
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.

Kind regards,
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States