Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ConsumerLab.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ConsumerLab.com provides independent test results, reviews, ratings and comparisons of vitamins, supplements, herb and nutrition products to consumers and healthcare providers.


consumerlab.com
Founded in 1999
Vernon, NJ, United States
Sponsored message from ConsumerLab.com
Get immediate access to ConsumerLab.com's reports!
Join Now
How would you rate ConsumerLab.com?
grey stargrey stargrey stargrey stargrey star

ConsumerLab.com Reviews Summary

ConsumerLab enjoys a strong reputation among its users, who appreciate the unbiased, detailed information it provides on supplements and health products. Customers frequently highlight the site’s thorough research and reliable testing, which empowers them to make informed decisions about their health. However, some users express frustration with the frequency of email updates and recent login issues related to cookie settings. Additionally, there are requests for broader product reviews, particularly from popular retailers. Overall, while the service is highly valued for its quality and reliability, there are areas for improvement in user experience and communication.

This summary is generated by AI, based on text from customer reviews

service
20
value
31
shipping
6
returns
6
quality
26

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow frank Y.
Unfollow frank Y.
Share Review
Report Review

What we need from Consumer Lab
April 1, 2020

This is a great website dispensing valuable information. My greatest desire however is for Consumer Lab to review the claims of the product known as "Balance of Nature" Their radio ads are full of testimonials from happy customers telling people they have been cured of everything from rashes to cancer. They claim to have dehydrated fruits and vegetables into tablets that provide similar nutritional value as whole fruits and vegetables. The product is quite expensive and a lot of older people are buying into it.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad to have you as a member, Frank! Thanks for your review. You can always feel free, as can any member, to shoot us suggestions on products you would like to see tested in the future.

New York
1 review
0 helpful votes
Follow Mary O.
Unfollow Mary O.
Share Review
Report Review

I rely on ConsumerLab
April 1, 2020

I look up supplements and conditions in ConsumerLab at least a few times every week. I know that the information I find there is based on solid scientific research.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Mary!

Canada
1 review
0 helpful votes
Follow Tracy Y.
Unfollow Tracy Y.
Share Review
Report Review

Invaluable resource site!
April 1, 2020

I've been a member for over 10 years. Always refer family & friends to your site! Whenever I research vitamins & supplements I never fail to utilize your site in order to make my final & definitive decision.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Tracy. Thanks for letting us know.

Oregon
1 review
0 helpful votes
Follow Dirk B.
Unfollow Dirk B.
Share Review
Report Review

Excellent site
April 1, 2020

A grreat site to find valid information on OTC medications that I cannot find in other places. As a primary care physician this is a valuable resource. Thank you.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice review, Dirk. We're glad that you appreciate our work. Thanks for your support.

Wisconsin
1 review
0 helpful votes
Follow PIPER C.
Unfollow PIPER C.
Share Review
Report Review

A+
April 1, 2020

I've been a member of ConsumerLab for years! I use their library plus their helpful supplement reviews!

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

Georgia
1 review
0 helpful votes
Follow Sharon U.
Unfollow Sharon U.
Share Review
Report Review

I have relied upon Consumer Lab for many years. They offer extensive accurate information about supplements and herbs which includes the actions, precautions and contraindications. They also test various products to determine the quality of specific brands. All of this is invaluable information. I am an RN and Naturopath, and have studied these things myself.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Sharon!

North Carolina
1 review
0 helpful votes
Follow Family E.
Unfollow Family E.
Share Review
Report Review

Great resource
April 1, 2020

I appreciate the info supplied through ConsumerLab. Up to date info concerning much that I may never have known about.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

New York
2 reviews
23 helpful votes
Follow Cindy I.
Unfollow Cindy I.
Share Review
Report Review

Must Subscribe
April 1, 2020

If you want the best detailed & unbiased information about the supplements you are interested in, look no further. The only agenda here is to give all the FACTS about this unregulated area. PLUS get brand name product comparisons with prices. Can't tell you how much I rely on this service. Saved me tons of money. Kept me from falling for products that won't do what the advertising indicates.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad to have you as a member, Cindy! Thanks for your review.

Wisconsin
1 review
0 helpful votes
Follow Pauline B.
Unfollow Pauline B.
Share Review
Report Review

Information
April 1, 2020

Good and trustworthy Good and trustworthy good and trustworthy

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Paulina!

Indiana
1 review
8 helpful votes
Follow Mark Y.
Unfollow Mark Y.
Share Review
Report Review

More content
April 1, 2020

The reviews were through and thoughtful. I trusted them.
Once I had reviewed what was relevant to me the value of the service dropped. Not every supplement or brand I was interested in was reviewed.
Your weekly updates are ok but I believe they are old info available in the body of your information.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We appreciate your feedback but want you to be aware that there is new content added almost everyday, and new product reviews every two to three weeks.

Georgia
1 review
0 helpful votes
Follow Sandra K.
Unfollow Sandra K.
Share Review
Report Review

Health Advocate
April 1, 2020

Certainly enjoy and gain lot's of knowledge from CL... It would be very helpful if CL would create an algorithm to identify those with membership via their email account... and eliminate having to sign in each time with your password.

Also when reviewing supplements, I don't necessarily find it useful to know which supplement has the best "cost" value.,. I only want to know which supplement is the TOP RATED... period.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Actually, you should not have to sign in each time you return to our site. You may just need to change a setting on your device. Please contact us at 914-722-9149 during business hours and we can help you with that.

Florida
1 review
0 helpful votes
Follow Cory G.
Unfollow Cory G.
Share Review
Report Review

Consumer lab
April 1, 2020

You provide in depth review of vitamins with plenty of research to back up recommendations. I really like the chart that shows price, quality, and whether they are approved.
Consumer lab is the authority to read if you want to know about safe supplements.

Date of experience: April 1, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice review, Cory. We're glad that you appreciate our work. Thanks for your support.

New York
1 review
27 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Testing
June 12, 2020

1. To fail a product because they don't meet their own high labelled standards, and to pass a product that meets their own poor labelled standards makes no sense. 2. You have lost your perspective. Harvard (https://ethics.harvard.edu/blog/new-prescription-drugs-major-health-risk-few-offsetting-advantages) indicates 128,000 people die of prescriptions drugs each year. In 2010, not one person died by taking a vitamin. To indicate vitamins have no value for certain problems because of a lack of RCT testing is missing the forest for the trees. Besides, we are coming to realize that medical testing is fraught with statistical problems (https://www.nature.com/articles/d*******0874-8). You need to reevaluate what constitutes valid research.

Date of experience: March 31, 2020
California
1 review
0 helpful votes
Follow Peggy E.
Unfollow Peggy E.
Share Review
Report Review

Thank you
April 1, 2020

I use your site a lot for information on supplements, etc.
Buying supplements and other health products can be so confusing. Thank you for your testing and reporting. I have learned so much! Unfortunately, you don't test some brands that i use. For example, Dr. Sears Omega 3 fish oil. Please test his products. Thank you.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad to have you as a member, Peggy! Thanks for your review. You can always feel free, as can any member, to shoot us suggestions about products you would like to see us test.

Washington
1 review
0 helpful votes
Follow Christine P.
Unfollow Christine P.
Share Review
Report Review

A source I can trust
April 1, 2020

I rely on ConsumerLab to give impartial reviews based on science. I continue to learn from the reviews and base my use of supplements on the information.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice review, Christine. We're glad that you appreciate our work. Thanks for your support.

Illinois
1 review
0 helpful votes
Follow Paul I.
Unfollow Paul I.
Share Review
Report Review

Experience with ConsumerLab
April 1, 2020

I use ConsumerLab whenever I am looking for information on supplements. Not only are the testing results invaluable, ConsumerLab also provides information based on studies so I can decide if I want to take a supplement.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Paul!

Kuwait
1 review
0 helpful votes
Follow ahmad U.
Unfollow ahmad U.
Share Review
Report Review

Excellent
April 1, 2020

Excellent and very helpful and very informative. Helps a lot in choosing products.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice review, Ahmad. We're glad that you appreciate our work.

New York
1 review
0 helpful votes
Follow Hugh W.
Unfollow Hugh W.
Share Review
Report Review

Excellent Resource
April 1, 2020

I like the many questions and answers you provide.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for your review, Hugh!

California
1 review
0 helpful votes
Follow Roger B.
Unfollow Roger B.
Share Review
Report Review

GOOD JOB!
April 1, 2020

More tested products from a greater number of vendors would be good.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Roger!

Pennsylvania
1 review
0 helpful votes
Follow Carol Y.
Unfollow Carol Y.
Share Review
Report Review

Excellent and informative
April 1, 2020

The information is presented in an easy to understand manner for the lay person. I"m thankful that there is someone holding these companies accountable, Thank you,

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Carol!