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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
793
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,085 reviews

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Divine V.
2 reviews
0 helpful votes
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The ashley store in town had this huge but cheap sectional call the maier. We looked online and found it for $150 less so we ordered it. It did take a few weeks to come but we weren't in a rush.

Date of experience: December 22, 2015
Octavia R.
1 review
0 helpful votes
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The coffee table came in either a soft top or a lift top with wooden top. The lift top made more sense. Not sure why anyone would want a soft top coffee table? Why not just buy yourself an ottoman? Anyhow it showed up and is what we wanted and are please with it.

Date of experience: December 21, 2015
Georgia
1 review
1 helpful vote
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They never delivered my furniture and couldn't get me a delivery date. Only gave me one date and after a month and that if I couldn't take it they would not know when they could deliver. After several calls not answered or no solution I opted to cancel... they charge me an almost $400.00 restocking fee for something that never made it to my home! Choose a better company--this one is terrible and probably makes its money on this scam!

Date of experience: December 1, 2015
Texas
1 review
1 helpful vote
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I ordered 4 drafting stools from Coleman Furniture at $115 a stool-which included free shipping. We live in CO. When we got the stools we did not like them. I called about returning them. They said I would have to pay a 10% restocking fee-even though they were still on the original boxes and return shipping. I went to FedEx. It would have cost me more to ship the stools back than they were worth. If you haven't seen the product in person and know you like it-do NOT buy from Coleman Furniture! Buy from store with a good return policy!

Date of experience: November 30, 2015
Rada I.
1 review
0 helpful votes
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This diva dining set is really nice and not so expensive.

Date of experience: November 25, 2015
Patrick P.
11 reviews
0 helpful votes
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The lift chair was needed ever since my wife slipped a disk. We shopped around and found it cheapest here.

Date of experience: November 22, 2015
Kristen R.
7 reviews
0 helpful votes
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It took a few weeks from when we placed the order to receive it which was annoying. Apart from that everything else went smoothly without any issues.

Date of experience: November 3, 2015
Lisa F.
20 reviews
0 helpful votes
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I simply love the new rocker recliner I have setup in the nursery. At first we were going to go with the common glider chair many people go with, but after thinking it over we opted for the rocker recliner being that it is much more comfortable and actually looks better as well.

Date of experience: October 28, 2015
Eddie F.
3 reviews
0 helpful votes
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Apparently the barstools come form Canada and that tacked on some time on the delivery. I didn't mind waiting as we had settled on these and they were cheaper on coleman than anywhere else. We received the call letting us know about the delivery time the day after we placed the order. I was fine waiting an additional couple weeks to save about 20 percent from my next cheapest option.

Date of experience: October 23, 2015
Katrina N.
3 reviews
0 helpful votes
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Power set is up and running
October 20, 2015

Power set is up and running. Thankfully in time for much of NFL season of course.

Date of experience: October 20, 2015
Johnny L.
16 reviews
0 helpful votes
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Our table set arrived and all was setup as promised.

Date of experience: October 19, 2015
Shantoria F.
1 review
0 helpful votes
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These TOV barstools with the ring on the back of them gave us such a unique look.

Date of experience: October 2, 2015
Joseph K.
20 reviews
0 helpful votes
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The dining table and chairs are firm and seem to be made of a good quality wood. The frame underneath is doubled along the outside and is sturdiest without using the lead. It is not horrible with the leaf but there is slightly more give with it inserted. We only use it on occasion and it should be perfect for our needs.

Date of experience: September 22, 2015
Nakia K.
1 review
0 helpful votes
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The delivery service did the sectional assembly which I was unable to do myself. It was a small sectional but each piece was still bulky enough that I would have ahd trouble inserting the units in the bracket assembly alone.

Date of experience: September 22, 2015
DS B.
1 review
0 helpful votes
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We fell in love with the rustic wood type look when we rented airbnb for a ski trip last winter. We were on the lookout for the right set for close to a year and happy we found river ridge set. The bedroom looks great. Do note, this style is not for every home. It works well for us as we have exposed wooden support beams on the ceiling and the look goes great with this line.

Date of experience: September 21, 2015
Mary A.
6 reviews
0 helpful votes
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Living room furniture came and is setup as promised
September 21, 2015

Living room furniture came and is setup as promised. Total was 2 pieces and it took them about 20 minutes to get the job done. Most of the time was unpacking as it was wrapped in several layers.

Date of experience: September 21, 2015
Steven N.
19 reviews
0 helpful votes
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Great timing for the office set to show up prior to our final quarter. It gave a fresh start to hopefully close out 2015 on a positive side. It's in these few months that we usually move into the green and I am happy o do it in style.

Date of experience: September 18, 2015
Elysa X.
1 review
0 helpful votes
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Our sofa is really plush and comfy and it's microfiber which is so soft to the touch. I really enjoy it and I would suggest it to anyone.

Date of experience: September 16, 2015
Erikia A.
1 review
0 helpful votes
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The bunk bed set is simple and not too bulky which is fine as the kids room isn't very large and we need the extra space for two chests of drawers for them to keep their clothes in. They are thrilled to have a bunk bed and have already been playing "fort" for an hour :)

Date of experience: September 14, 2015
Terris X.
1 review
0 helpful votes
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I love our new folding chairs that are actual wood
September 10, 2015

I love our new folding chairs that are actual wood. We use them a few times a month when we are hosting large crowds. It's much better quality than those old cheap white plastic chairs we used to have.

Date of experience: September 10, 2015