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Coleman Furniture

4.4

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From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+639
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.4 stars from 3,819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
795
value
386
shipping
393
quality
363
This company responds to reviews on average within 4 days

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13,088 reviews

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Lisa V.
20 reviews
0 helpful votes
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The rubbed finish on this desk is slick
July 10, 2017

The rubbed finish on this desk is slick. Not exactly the matte finish I had in mind but it still looks and feels good. Overll happy and this was somewhat expected as I ordered online.

Date of experience: July 10, 2017
Jacob R.
17 reviews
0 helpful votes
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I am very happy with all my orders for both personal and business purposes.

Date of experience: July 7, 2017
patrica U.
1 review
0 helpful votes
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I suggest downloading the attached catalog that exists on many listings as it often gives more of a description than found in the features section.

Date of experience: July 7, 2017
John H.
1 review
0 helpful votes
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The walworth series recliner is as good in reality as it stated on many reviews online. Looks and feels great and leather is supple. Our delivery service was free of charge but I did leave a tip for the delivery guys as they were pleasure to deal with.

Date of experience: July 6, 2017
Maria S.
21 reviews
0 helpful votes
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The office chair has lumbar support but I don't live the cushioning feed. Overall I gave a good review as the transaction portion was great.

Date of experience: July 4, 2017
Teresa T.
14 reviews
0 helpful votes
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I am happy with the quality of the products and time frame of delivery. I will be utilizing this business more often.

Date of experience: July 3, 2017
Ann E.
7 reviews
0 helpful votes
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Furniture of of superb quality very good value for money. The delivery service was fantastic.

Date of experience: July 3, 2017
Wisconsin
3 reviews
16 helpful votes
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Honestly, if you decide to order from this place after all of the bad reviews, well... you are doing so at your own risk. I have two experiences with this company, both bad. First, I ordered a chair which I received damaged. It was a white linen wing chair and had a huge rip in it when it was delivered. I had the delivery guys take it right back and then notified Coleman's. It seemed like it would be handled correctly. It wasn't. It took weeks to get a refund, like 16 weeks! That was with me constantly calling after the first month. Then they kept a 15% restock fee, which I had to dispute. About a year later, I was trying to find a leather chair that was sold out everywhere... except Coleman's. So I decided to call them and talk to them about my last experience and see what they could do. They assured me everything had been handled improperly, but it would not happen again. Well, it did. About 2 weeks after I ordered the chair, I was informed it was no longer available. The chair was expensive, almost 2k. Coleman's offered to substitute a blue denim chair for the leather one. Well, of course I turned it down and asked for a refund. After about a month, still no refund. I finally had to dispute the charges with my bank. Do yourself a big favor, look elsewhere.

Date of experience: June 30, 2017
Chris L.
19 reviews
0 helpful votes
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I love how easy it was to order
June 29, 2017

I love how easy it was to order.

Date of experience: June 29, 2017
Lisa F.
12 reviews
0 helpful votes
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We love our new Magnolia TV wall
June 28, 2017

We love our new Magnolia TV wall. We actually are going to order the bedroom set now of the same collection because we love the finish so much.

Date of experience: June 28, 2017
Derrick W.
1 review
0 helpful votes
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Wasn't a hard coffee table to assemble and it's sturdy and strong. Not lightweight so what I did is open the box outside once the delivery came and moved the pieces in a few at a time.

Date of experience: June 27, 2017
Rosemarie I.
2 reviews
0 helpful votes
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Simple enough of an ordering process
June 27, 2017

Simple enough of an ordering process. Items did arrive when and as described in the features.

Date of experience: June 27, 2017
Ashley O.
20 reviews
0 helpful votes
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The shipment arrived on time without any damage. The barstools are sturdy and trendy as well.

Date of experience: June 21, 2017
Svetlana X.
1 review
0 helpful votes
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Huge list of products, great pricing and well versed chat support.

Date of experience: June 21, 2017
Steve D.
22 reviews
0 helpful votes
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I order on behalf of a real estate management company. We manage several apartments that are short term and fully furnished in New York City. We have worked several times with Coleman and their sales reps now to find exciting contemporary units that allow us cater to our mostly millennial crowd. Although there were a few small hiccups over the orders, overall it was a pleasurable experience and one I would recommend to those looking for a similar vendor relationship in a professional capacity.

Date of experience: June 20, 2017
john S.
7 reviews
0 helpful votes
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Item arrived within the promised time frame and in good condition.

Date of experience: June 20, 2017
Ellen K.
2 reviews
0 helpful votes
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I ordered the wrong product and the customer rep was able to help me get it fixed right away.

Date of experience: June 20, 2017
Lester R.
1 review
0 helpful votes
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The fine lady assisted me on the phone before the order. She didn't have all the answers but told me she would ask the manufacturer and let me know (which she did). I was impressed with what she was willing to do to help a potential customer even though it wasn't an expensive item.

Date of experience: June 20, 2017
Amanda O.
17 reviews
0 helpful votes
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Pages loaded quickly and I liked the extra discount for bundling the items. Smart and savvy.

Date of experience: June 19, 2017
Neal S.
2 reviews
0 helpful votes
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Was actually good price and excellent communication from after the purchase was placed as well.

Date of experience: June 19, 2017