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Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!
Coleman Furniture Reviews Summary
Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.
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Pretty easy to order on my phone.
Recently bought a sidebar from this company. After a few weeks that they sent me note indicating that the furniture has shipped and I should be receiving it with ten days or so. After fifteen days I got another letter informing me that the shipment is delayed. I questioned how it could be delayed if it already shipped two weeks ago. They explained that that was sent in error. In any case I finally got the piece a month later. Two hours after the delivery, I noticed significant manufacturing flaw or damage on it. I contacted them with pictures and their so called customer service is reading me the fine print in their conditions of sale. Basically amounting to that I signed for it so tough luck.
Companies like this should not be in business. Please avoid buying anything from these guys.
Had exactly what I was looking for...
Coleman furniture provided a great price on a beautiful Ashley furniture set. I originally saw the site at the Ashley furniture store, and went looking online for other bedroom sets. That's when I came across Coleman Furniture. My bedroom set was here less than two weeks later, they delivered the whole set in great condition, and put the bedroom set together. I would definitely recommend
Great. Repeat customer. Very pleased with the entire process.
I found this exact set of outdoor furniture at a local store for $600 more in addition to a delivery charge. I was pleased to find the same set at Coleman.com for so much less with free delivery and set up included.
I had a good experience with the purchase, but I see that many others haven't. The sign of a good company is to receive far more positive reviews than negative ones. It seems that Coleman's customer service is earning many negative reviews. For this reason, I am giving a 3-star review. Hopefully the company will acknowledge and rectify these many negative reviews. Reputation is based on the experience of the many not just the few... it seems that the many is not receiving good customer service.
Coleman furniture is Home gallery stores and they're ripping people off. One site charges less than the other but it's the SAME company. I'd already waited for my order from home gallery for over a MONTH with a HUGE lack of communication so I decided to cancel my order and order from Coleman furniture and pay the extra money just to find that they are the same place! How could they get away with this to sell the same items more and less at different sites. It was confirmed once I placed my new order at coleman just to go to their site and see my cancelled order from home galleries on the same page. Wtf. So I sent in for another cancel to my order. I'm steering clear. We just want our couches... but we will be looking elsewhere.
Hi Lenore,
Thanks for sharing your feedback regarding Coleman Furniture and Home Gallery Stores - our sister company. As sister companies, Coleman Furniture and Home Gallery Stores are subsidiary companies owned by the same parent company but each site is independently operated and has no connection with one another, other than sharing the same parent company. As such, pricing, items and other factors are totally independent from one another.
I hope this sheds light on your recent interaction with us.
If anything further is needed, please let us know.
So far this company has lifetime customers! Love them! And my couches are the most comfortable and literally the nicest thing in our living room.
They had the best prices I could fine.
Great I love my reclining sectional
Easy to order. Very nice people to talk to. 500 less then in the store for same thing. Would order from them again!
Easy and affordable!
I searched for months for the best price for the furniture I wanted. This was by far the best price and best delivery option. I couldn't believe when they notified me in just a few days that the furniture was being sent. I got my delivery so quickly, and they did an outstanding job. I still can't believe I got such a great deal.
Overall great experience.
I bought a bedroom set! It's all damaged! My time and space is wasted! Half of the parts are sitting in my bedroom wrapped in there dirty smelly clothes!
They said they would resolve the issue but they won't give a crap about my time space and filthy clothes sitting in my bedroom! They won't give me a discount, they won't take back the item unless I agree to pay 600 dolar shipping fee +15% cancellation feee
Hi Bicku,
Thanks for reaching out to us today! As discussed with our customer service team, your replacement items are expecting to arrive at your local delivery company next week. We understand there have been some delays due to the current outbreak which is partially affecting the manufacturer and the delivery company, but we're actively working on resolving your case as soon as possible.
Please be assured that the Coleman Furniture team is in constant contact with the delivery team to address the issue as quickly as possible.
We really appreciate your patience on this matter!
The Coleman Furniture team
Mostly good.
Simple and great service. Will recommend to others.
We ordered a chair from Coleman Furniture. We had never seen the chair in person, we put our faith in their information. The chair is perfect, exactly as described. The delivery service chosen by Coleman's was perfect. I would order from them again and again!
It was easy to find exactly what I was looking for and checking out was a breeze too. Very happy and can hardly wait to receive my purchase.
Hoping couch is as comfy as it looks! Smooth transaction with a nice looking discount.
Solid four weeks for delivery and it felt like they moved 'quickly'. That said, it is well worth the wait. I feel like I would have paid double for this set had I purchased in a store. Incredibly comfortable. Incredibly stylish. I need a second ottoman. My purchase was the sofa love seat and ottoman.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Maninder,
Thanks for reaching out regarding your post delivery concern. As discussed with your account manager, we've gone ahead and applied the requested compensation to your order to keep the item as is.
If there's anything further we can assist you with, please let our friendly customer service team know.
The Coleman Furniture team