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Coleman Furniture

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Coleman Furniture has offered brand-name furniture online since 1999, serving thousands with quality pieces at fair prices. We aim to keep growing by delivering exceptional service, a wide selection, and the lowest possible prices. Unlike most companies that ship curbside, we provide free in-home delivery and setup on most orders. Professional freight partners handle delivery, and every piece is inspected before shipping to minimize damages and meet expectations. Our customer service team is just a call, email, or chat away to assist with any needs. Thank you for considering Coleman Furniture for your home!


colemanfurniture.com
Founded in 1999
Cedarhurst, NY
+638
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Coleman Furniture Reviews Summary

Coleman Furniture has a rating of 4.3 stars from 3,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove and great experience. Coleman Furniture ranks 2nd among Furniture sites.

service
782
value
385
shipping
392
quality
362
This company responds to reviews on average within 4 days

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13,094 reviews

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Missouri
1 review
8 helpful votes
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Great Planter!
April 30, 2020

I purchased a planter I have been wanting for over a year. Most places where sold out but Coleman had it in stock and shipped it right away. The price was the best as well. The planter was a little smaller than I expected (I ordered the large) but I still love it. You will need to drill a hole in it which was easy to do.

Date of experience: April 30, 2020
Kashanda C.
1 review
0 helpful votes
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Very well organized website and extremely easy to use

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Package was delivered in a timely manner. Easy to assemble. Great quality. Looks fantastic in my living room.

Date of experience: April 29, 2020
Paulina H.
1 review
0 helpful votes
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Easy of purchasing and financing
April 29, 2020

Easy of purchasing and financing. The delivery was a nightmare. Deliveright left my furniture in the rain, they didn't help me take the sofa set into my home. I understand it's because of the virus pandemic. But seriously there's no excuse for leaving my brand new furniture outside, unattended in the rain.

Date of experience: April 29, 2020
Savannah M.
1 review
0 helpful votes
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I was pleasantly surprised with the great selection and price of Coleman. The couch that I was looking for was significantly cheaper on Coleman than their competitors. Only thing is after I bought the couch I was then told they were out of stock and had to wait 6 weeks to get it delivered :(

Date of experience: April 28, 2020
North Carolina
1 review
0 helpful votes
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A+++
April 28, 2020

Coleman's sold this for $100. Less than a well-known chain with no postage fee. Arrived perfect in less than a week!

Date of experience: April 28, 2020
Virginia
1 review
0 helpful votes
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Horrible experience
April 28, 2020

Horrible experience delivery takes more than 5 weeks and then they call and say sorry your part didn't pass inspection and will order replacement. Something wrong with them.

Date of experience: April 28, 2020
South Carolina
1 review
0 helpful votes
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Very satisfied, delivery and set-up was very professional and very fast could not be happier. Also a very substantial savings compared to Ashley furniture store. Exact same furniture

Date of experience: April 27, 2020
Georgia
1 review
0 helpful votes
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Customer service and communication was great from before I purchased my product until delivery. Staff was very helpful and the order updates through the process were a plus.

Date of experience: April 27, 2020
Mara C.
1 review
0 helpful votes
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Hassle free and not difficult!
April 26, 2020

Hassle free and not difficult!

Date of experience: April 26, 2020
Susan E.
10 reviews
0 helpful votes
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I was looking for a certain style of loft bed
April 26, 2020

I was looking for a certain style of loft bed. I found something close but not exactly what I wanted. I will be purchasing it soon. For now I found what I hope is a good mattress for a great price.

Date of experience: April 25, 2020
Ashley S.
1 review
0 helpful votes
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Quick, easy, and satisfying!
April 25, 2020

Quick, easy, and satisfying!

Date of experience: April 25, 2020
Dwight n.
1 review
0 helpful votes
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It was pretty easy to find what I needed and to get qualified for a loan.

Date of experience: April 24, 2020
Robin L.
2 reviews
0 helpful votes
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Thanks, I've been in eyeing this table for years!

Date of experience: April 24, 2020
North Carolina
1 review
0 helpful votes
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Extremely satisfied
April 24, 2020

Saved money, order came on time. Very pleased and have placed multiple orders. Each time I felt I got the best deal for my money.

Date of experience: April 24, 2020
South Carolina
1 review
11 helpful votes
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Love my new recliners
April 23, 2020

I searched for days online for smaller leather recliners that would be pretty and comfortable and would blend with colors in a Kilim rug. I finally found them at Coleman's. They are called "Butterscotch" but I think Cafe Au Lait would be a better descriptor. They are beautiful and comfy. The experience was excellent all the way through including white glove set up in my LR. Thanks to Coleman for providing the perfect chairs.

Date of experience: April 23, 2020
Shatasha s.
1 review
0 helpful votes
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I would say it was a good experience
April 23, 2020

I would say it was a good experience.

Date of experience: April 22, 2020
Virginia
1 review
0 helpful votes
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Wonderful experience!
April 21, 2020

This furniture purchase was a wonderful experience! The website was easy to navigate. The prices were very reasonable. The time that we waited for the delivery of the furniture was not long at all. We were informed by phone and email through the whole process. And the delivery men were very professional.

Date of experience: April 21, 2020
Florida
1 review
0 helpful votes
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We shopped around in furniture stores until we found the brand and style we liked. But rather than buy it at the store, I searched it on-line and found the exact same items at Coleman Furniture for almost half the price. We thought it was too good to be true but took a chance because of the price and free delivery. It turned out great! They kept us informed every step of the way and delivered well ahead of schedule. Price was exactly as quoted and wasn't charged until a few days before delivery. They came in, set it up, and took away all packing material. Overall, very satisfied with Coleman Furniture and would buy again without hesitation.

Date of experience: April 21, 2020
Illinois
2 reviews
8 helpful votes
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We ordered a desk and were very anxious to get it as we started working from home. The price was great but they did not update their delivery or tracking, time went by and we were contemplating cancelling and ordering from elsewhere. But ultimately the item just showed up. Loved the quality and ease of install.

I'll chalk up the issue with tracking to covid. Because they didn't charge us either until after the item arrived

Date of experience: April 19, 2020