CNDirectReviews 217

I'm extremely disappointed in my order. I knew it was too good to be true after ordering the "fingerlings" that they'd be authentic because after thinking about it, how hasn't anybody found this site when the fingerlings have been sold out everywhere?! After I purchased them I tried looking into how to cancel my order. There is no where on the website to cancel order! I then contacted customer service and they did get back to me but were no help. I purchased the expedited shipping and it was still three weeks late! I ordered it in the beginning of November and just got them today. Expedited shipping was supposed to get them here within 12 days! And they're knock offs as I suspected. So just don't waste your money. If it seems to good to be true it most likely is. I wish I just bought my niece and nephew one that was price jacked from people selling them because at least then I know I'm getting the real thing.

I ordered Fingerlings for my Two granddaughters and received one and a happy monkey. I have been emailing a person called Bree for about 2 weeks. She is trying to tell me the box got damaged in shipping when it actually has tears in it and the outside shipping package did not, and that it is a fingerling just packaged differently. Trying to get her to send me what I ordered. I just keep getting the run around. Why should I have to pay to return it when they did not send me what I ordered. I have no idea what to tell my granddaughter who asked for this for Christmas.

I ordered Fingerlings. I have pictures of the site that say Fingerlings and my receipt states Fingerlings. Yet I got crushed boxes of Happy Monkey. Covered in DIRT! Took weeks instead of days that I paid expedited shipping for. They are crooks.

Don't buy from them! They are scam artists. They send you off brands, admit they lied, and WILL NOT refund your money. You pay for 6-12 day expire shipping and your packages are crushed when they arrive 6-8 weeks later. I have emails from Bree Zhang in customer service that state they posted deceitful information and they still refuse to take ownership and credit my account.

Me and my sister also ordered what they had pictured as a fingerling 28 days ago still havr not received thrm. Yet i have asked for a refund and some lady named shirley keeps saying sorry for delay i will check on parcels please wait for some more days after ive already clearly told her no... they have it pictured as a real fingerling so i did end up emailing and asking if it was produced by wowwee and was it an authentic and her response was its our own finger monkey... they need to have that posted under the description cause had i known that it would have never ever been bought

DO NOT BE FOOLED! This company out of China does not sell genuine products.

My order of a Fingerling was "out of stock" so I asked them in writing to cancel it. Got an email from Shirley Zhang that it was shipped, with a fake tracking number. When I responded that I had cancelled that order, and the tracking number was no good, she gave me another tracking number and said it was too late to cancel. The second number was also no good. I told her I had canceled in writing immediately upon being notified it was out of stock and she said if I wanted to return it, per their policy I would have to pay for shipping it back to them, and then they would only refund the product price, and not the expedited shipping cost that I paid extra for.
I filed a dispute with Paypal, who after a few weeks said they "could not find in my favor" but with no explanation why.
I have since appealed that ruling, as I just received said item, which is not even a Fingerling, but some knock-off they call a "Happy Monkey" This company is practicing fraud. The original photo on their site was of an actual Fingerling, and my receipt states Fingerling, but that is not what I was sent.
Now they have these fakes on their site listed as "Purple Finger Intelligent Interactive Toy" Complete Rip-off, and I hope Paypal does the right thing and returns everyone's money.

This company is a scam! I ordered 4 Fingerlings, and they sent me some cheap knock-offs. One of them was completely damaged. The positive reviews seem just as fake as the products they ship out. Buyer beware!