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CNDirect has a rating of 2.9 stars from 217 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CNDirect most frequently mention customer service, happy monkey and credit card. CNDirect ranks 237th among Wholesale Clothing sites.
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I got to know about this site on the social media a week ago and I gave it a try, behold I had an amazing quick delivery and also I got the exact T. Shirt I ordered for. They've got great customer service too... I totally recommend them
I just got to know about them from a friend, bought my first item, an Iphone power bank and got exactly what I ordered for, with the best customer service I have ever come across.
Though delivery was a little bit slow but at least they provide a good tracking information. I strongly recommend you use this site as you won't regret your time with them.
I bought my first item from cndirect, an headset and Huawei phone and got exactly what I ordered for, with best customer service I have ever come across. Though logistics was a little bit slow but there was good tracking information. I highly recommend you use this site as you won't regret your time with them.
Ordered a few items from this website. Hasn't failed to impress me yet! Love it :) Thank you so much!
Dear Aaliyah, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Fast shipping, great quality, and amazing service. I've ordered several things from this website and was always pleased with my order. Will order from again!
Dear Jakayla, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I bought a wheel spinner that arrived on time. However the spinner arrived in poor condition. After sending images explaining the defect CN direct kept continue raising questions and buying time without offering a solution. It looks like there is robot automically raising questions.In the end I gave up. I don't want to spend many hours for just a product of EUR 8. Therefore be cautious in case of ordering as complaint handling is weak and not speak about replacement guarantee. I would not recommend this webshop.
Dear Rob, this is Bree from Cndirect.com. Thanks a lot for your order in our site and I am very desire to help you about your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? If you have any more request, you can contact me in live chat or email address: [email protected], I will try my best to help you as soon as I can. Have a nice day!
I'VE BEEN BUYING A COUPLE OF PRODUCTS FROM THIS AWESOME ONLINE STORE FOR SOME MONTHS NOW. I HAVE NEVER BEEN DISAPPOINTED...
I'M GLAD A HAD AN AWESOME EXPERIENCE.
HIGHLY RECOMMENDED
Dear Kate, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Every product in this site are well divided into proper departments. I am one of the happy users of this site I would prefer everyone to buy from this sites because this site gives the best products and has faster delivery than other shopping sites. Personally I have very good experience in buying different products from this website. I have purchased products from more than one categories and each time they knew how to make customers happy and satisfied with the product quality and faster delivery.
Dear Kanaksinh, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Almost The Best Website Ever Seen.
Recently I bought some products from here,
Best Range of Products and Provides Good Services For Customers! Perfect delivery timings and no cheating.
No regrets of using these website.
Dear Aman, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I did an order and I don't received everything, I try to contact the store but they don't answer me so I lost my product and my money
Dear Fabiola, this is Bree from Cndirect.com. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
I have used CNDirect for the second time now. I have no regret using them. I get exactly what I ask for as quick as possible. I wish I have known them for long because I have always experienced delay and hitches where I shop before but with CNDirect, I have peace of mind. They are always on point. I recommend the site if you want a great experience in shopping. As for CNDirect, Thanks for the experience, I will come over and over again.
Dear Helena, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Best style and great quality products, I have purchased various products from here for my entire family and all of them are much thankfull to me for such a nice brand.
Dear Amy, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I was looking for summer dress and until I found CNDirect where I had found awesome designs, I bought 3 suits and the quality was amazing, CNdirect is always my first choice while buying online.
Dear Hubaiba, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
The ease of use of the website, the awesome prices, the quality of all the clothes I've gotten and the quick delivery is why I will keep shopping from CNDirect. They deserve the 5 stars. 10 out of 10 times would recommend.
Dear Hazel, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I had the opportunity to use this website and it was such a good experience. The swim suit I ordered came in the perfect size and was of high quality. The price was also good. I loved it.
Dear Angela, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
They have a good collection. I got my order delivered on time and I will buy some more things soon. The site 's design is really cool and with nice features. Customer support is decent. Overall, I really like shopping here and got the delivery within time.
Dear Alex, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Dear Bree from CNDirect, If you would have taken the time to look at the order, you would see that I did not order any clothes at all, so it was never an issue about sizes. It was about your company not having an Item that they are selling and not being able to ship it in a decent amount of time.
Dear Robin, this is Bree from Cndirect.com.As we're online store in China, and all of the dresses based on Asian size. We mention it on each item page to remind our customer. There are different countries size chart for reference. Please according to your country standard to choose the suit one.
And all of the item page with size measurement which also can be compared.
If you had compared with, but the size measurement is wrong showed on our site, please kindly provide us some photos about the wrong size measurement. We will confirm and solve it until get your satisfaction.
This is the Worst site ever to shop from, and I will NEVER shop here again...
The Items that I ordered was never shipped because they did not have the item to began with. It then took forever to get a refund. I will never order for one of these overseas website company again.
If you want to shop for all your needs at one place then this is it. There are soo many departments where you can shop from and having a great collection of products. Though the service seems to be a little late, customer service is good and solves the issue quick.
Dear Ethan, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Wedsite shopping experience is good. The products are of good quality and have the high-cost performance. Besides, customer service attitude is very good. Although express speed is a bit slow, logistics information can be tracked. In addition, customer service coordinators have apologized for a bit slow express speed.
Dear Jane, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I paid extra for 6-12 day shipping it's been 18 days and I haven't recieved my package. Tried asking for support, they couldn't do anything about it but tell me "it's in transit". Well it's in LATE transit! Very disappointing, I just wasted my money on faster shipping for nothing. I don't recommend you buy here.
Dear Crystelle, this is Bree from cndirect.com. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
Answer: I thought it was complete junk. I ordered small clothing for my wife and most of the items could fit an elephant. I purchased a watch case with glass front and idiots put it in a plastic mail bag with no padding. Completely destroyed. Worse had to send all back AND we had to pay for shipping and they still did not give refund until Paypal got involved again. Avoid this company just not worth the alleged savings
Answer: Hello, Could you please show me your order number? I will help you check your order status in our system. Waiting for your reply.
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Dear Anthony, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!