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CNDirect

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CNDirect

2.9
cndirect.com

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CNDirect Reviews Summary

CNDirect has a rating of 2.9 stars from 217 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CNDirect most frequently mention customer service, happy monkey and credit card. CNDirect ranks 237th among Wholesale Clothing sites.

service
14
value
12
shipping
14
returns
9
quality
12

We monitor reviews for authenticity

California
2 reviews
2 helpful votes
Follow Malcolm D.
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I got to know about this site on the social media a week ago and I gave it a try, behold I had an amazing quick delivery and also I got the exact T. Shirt I ordered for. They've got great customer service too... I totally recommend them

Date of experience: October 17, 2017
California
2 reviews
0 helpful votes
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Outstanding Experience
October 14, 2017

I just got to know about them from a friend, bought my first item, an Iphone power bank and got exactly what I ordered for, with the best customer service I have ever come across.
Though delivery was a little bit slow but at least they provide a good tracking information. I strongly recommend you use this site as you won't regret your time with them.

Date of experience: October 12, 2017
Nigeria
1 review
1 helpful vote
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Wonderful delivery
September 5, 2017

I bought my first item from cndirect, an headset and Huawei phone and got exactly what I ordered for, with best customer service I have ever come across. Though logistics was a little bit slow but there was good tracking information. I highly recommend you use this site as you won't regret your time with them.

Date of experience: September 5, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Anthony, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

New Jersey
2 reviews
0 helpful votes
Follow Aaliyah T.
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Highly Recommend!
August 31, 2017

Ordered a few items from this website. Hasn't failed to impress me yet! Love it :) Thank you so much!

Date of experience: August 30, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Aaliyah, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

New Jersey
2 reviews
0 helpful votes
Follow Jakayla T.
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Amazing products!
August 31, 2017

Fast shipping, great quality, and amazing service. I've ordered several things from this website and was always pleased with my order. Will order from again!

Date of experience: August 30, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Jakayla, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

NL
1 review
2 helpful votes
Follow rob f.
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I bought a wheel spinner that arrived on time. However the spinner arrived in poor condition. After sending images explaining the defect CN direct kept continue raising questions and buying time without offering a solution. It looks like there is robot automically raising questions.In the end I gave up. I don't want to spend many hours for just a product of EUR 8. Therefore be cautious in case of ordering as complaint handling is weak and not speak about replacement guarantee. I would not recommend this webshop.

Date of experience: August 30, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Rob, this is Bree from Cndirect.com. Thanks a lot for your order in our site and I am very desire to help you about your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? If you have any more request, you can contact me in live chat or email address: [email protected], I will try my best to help you as soon as I can. Have a nice day!

Nigeria
2 reviews
1 helpful vote
Follow KATE J.
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AWESOME!
July 6, 2017

I'VE BEEN BUYING A COUPLE OF PRODUCTS FROM THIS AWESOME ONLINE STORE FOR SOME MONTHS NOW. I HAVE NEVER BEEN DISAPPOINTED...

I'M GLAD A HAD AN AWESOME EXPERIENCE.

HIGHLY RECOMMENDED

Date of experience: July 5, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Kate, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

India
1 review
0 helpful votes
Follow Kanaksinh J.
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Superb work
July 6, 2017

Every product in this site are well divided into proper departments. I am one of the happy users of this site I would prefer everyone to buy from this sites because this site gives the best products and has faster delivery than other shopping sites. Personally I have very good experience in buying different products from this website. I have purchased products from more than one categories and each time they knew how to make customers happy and satisfied with the product quality and faster delivery.

Date of experience: July 5, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Kanaksinh, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

India
1 review
0 helpful votes
Follow Aman P.
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Best Website Ever
July 5, 2017

Almost The Best Website Ever Seen.
Recently I bought some products from here,
Best Range of Products and Provides Good Services For Customers! Perfect delivery timings and no cheating.
No regrets of using these website.

Date of experience: July 4, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Aman, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Argentina
3 reviews
10 helpful votes
Follow Fabiola L.
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Don't buy here!
July 1, 2017

I did an order and I don't received everything, I try to contact the store but they don't answer me so I lost my product and my money

Date of experience: June 30, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Fabiola, this is Bree from Cndirect.com. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Nigeria
1 review
0 helpful votes
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Always on point
June 29, 2017

I have used CNDirect for the second time now. I have no regret using them. I get exactly what I ask for as quick as possible. I wish I have known them for long because I have always experienced delay and hitches where I shop before but with CNDirect, I have peace of mind. They are always on point. I recommend the site if you want a great experience in shopping. As for CNDirect, Thanks for the experience, I will come over and over again.

Date of experience: June 29, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Helena, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Pakistan
2 reviews
0 helpful votes
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Style and Quality
June 29, 2017

Best style and great quality products, I have purchased various products from here for my entire family and all of them are much thankfull to me for such a nice brand.

Date of experience: June 29, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Amy, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Pakistan
2 reviews
0 helpful votes
Follow Hubaiba K.
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Awesome
June 29, 2017

I was looking for summer dress and until I found CNDirect where I had found awesome designs, I bought 3 suits and the quality was amazing, CNdirect is always my first choice while buying online.

Date of experience: June 29, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Hubaiba, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Kenya
2 reviews
1 helpful vote
Follow Hazel M.
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Amazing Experience
June 25, 2017

The ease of use of the website, the awesome prices, the quality of all the clothes I've gotten and the quick delivery is why I will keep shopping from CNDirect. They deserve the 5 stars. 10 out of 10 times would recommend.

Date of experience: June 23, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Hazel, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Kenya
2 reviews
0 helpful votes
Follow Angela D.
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To Die For
June 25, 2017

I had the opportunity to use this website and it was such a good experience. The swim suit I ordered came in the perfect size and was of high quality. The price was also good. I loved it.

Date of experience: June 23, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Angela, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Pakistan
2 reviews
1 helpful vote
Follow Alex Z.
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Good Experience!
June 25, 2017

They have a good collection. I got my order delivered on time and I will buy some more things soon. The site 's design is really cool and with nice features. Customer support is decent. Overall, I really like shopping here and got the delivery within time.

Date of experience: June 23, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Alex, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Kentucky
1 review
2 helpful votes
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Worst site Ever Part 3
June 23, 2017
Updated review

Dear Bree from CNDirect, If you would have taken the time to look at the order, you would see that I did not order any clothes at all, so it was never an issue about sizes. It was about your company not having an Item that they are selling and not being able to ship it in a decent amount of time.

Date of experience: June 23, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Robin, this is Bree from Cndirect.com.As we're online store in China, and all of the dresses based on Asian size. We mention it on each item page to remind our customer. There are different countries size chart for reference. Please according to your country standard to choose the suit one.
And all of the item page with size measurement which also can be compared.
If you had compared with, but the size measurement is wrong showed on our site, please kindly provide us some photos about the wrong size measurement. We will confirm and solve it until get your satisfaction.


Worst site Ever
June 20, 2017
Previous review

This is the Worst site ever to shop from, and I will NEVER shop here again...
The Items that I ordered was never shipped because they did not have the item to began with. It then took forever to get a refund. I will never order for one of these overseas website company again.

Date of experience: June 20, 2017
India
2 reviews
1 helpful vote
Follow Ethan S.
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If you want to shop for all your needs at one place then this is it. There are soo many departments where you can shop from and having a great collection of products. Though the service seems to be a little late, customer service is good and solves the issue quick.

Date of experience: June 20, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Ethan, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Kenya
1 review
0 helpful votes
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CNDirect
June 18, 2017

Wedsite shopping experience is good. The products are of good quality and have the high-cost performance. Besides, customer service attitude is very good. Although express speed is a bit slow, logistics information can be tracked. In addition, customer service coordinators have apologized for a bit slow express speed.

Date of experience: June 17, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Jane, this is Bree from Cndirect.com. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Australia
1 review
3 helpful votes
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Awful Shipping
June 6, 2017

I paid extra for 6-12 day shipping it's been 18 days and I haven't recieved my package. Tried asking for support, they couldn't do anything about it but tell me "it's in transit". Well it's in LATE transit! Very disappointing, I just wasted my money on faster shipping for nothing. I don't recommend you buy here.

Date of experience: June 5, 2017
CNDirect C. — CNDirect Rep
over a year old

Dear Crystelle, this is Bree from cndirect.com. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!