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Clubfurniture

4.1

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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.

service
4
value
4
shipping
4
quality
4
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1,226 reviews

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Gloria Z.
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Very simple and thorough ordering process
June 11, 2015

Very simple and thorough ordering process.

Date of experience: June 11, 2015
Trevor N.
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Couch is great
June 11, 2015

Couch is great - looks good, very comfortable. Confirmation and delivery process took substantially longer than expected, otherwise all is well.

Date of experience: June 11, 2015
D P.
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Easy--liked the quantity of color swatch and materials options. That was top selling point. And price was good.

Be patience; the delivery took a lot longer than expected--allow for 3 months from order to delivery.

Now that we have the coach, couldn't be happier.

Date of experience: June 5, 2015
Kate V.
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It was our first time ordering from Club Furniture. It was a great experience. We will order again!

Date of experience: June 5, 2015
Karl P.
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The process of ordering our Club Furniture couch went smoothly, and we are very satisfied with the product received! The swatch of fabric we picked out for our covering matched the resulting couch's color exactly, and the couch is very very comfortable, and looks great in our living room! We didn't think we would use the complimentary pillows, but they are also very comfortable, and so we are happy they were included in the order.

All in all, we are very happy with our Club Furniture shopping experience, and look forward to many years enjoying our excellent couch!

Date of experience: June 5, 2015
RobinBork G.
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We love the quality, comfort, and style of our new leather sectional. It was just as described and exactly what I wanted. The leather is so soft and I'm glad we got the upgraded down seats. The sectional helps us use our family room space optimally. It gives us plenty of seating while also opening up our room. The delivery people were polite and kept me informed of their arrival time when they were delayed. The sales representatives I spoke with when I ordered and followed up were very helpful, knowledgable and professional.

Date of experience: June 4, 2015
Amy D.
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Great experience!
June 4, 2015

Great experience! Got exactly what I wanted at club furniture after looking many other places.

Date of experience: June 4, 2015
Joe T.
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The entire ordering process was very clear
June 4, 2015

The entire ordering process was very clear. I liked the fact that you could secure your order on hold to take advantage of sale prices while they sent you fabric samples. Then, after deciding on the final fabric, they send a swatch from the actual cut of fabric that they were going to use to cover your furniture. It gave me piece of mind. I was notified fairly quickly that the furniture had been made and was passed off to the shipper, but it took several more weeks for actual delivery. This was all disclosed upfront very clearly and was not a surprise, but I'm hoping in the future the company can find ways to cut off some of that time. Overall, I was completely satisfied with the process and the furniture and would definitely consider Club Furniture again in the future.

Date of experience: June 4, 2015
Maria L.
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The people I spoke with at Club Furniture could not have been more helpful...explained the process thoroughly as well as how my chaise sofa would work and even provided me with suggestions on how to treat it for longer life when it arrived. I would definitely use Club Furniture for future purchases.

Date of experience: June 4, 2015
Cindi E.
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It is a little scary to make large purchases online. This was a gamble that paid off! We got exactly what we wanted, exactly how we wanted it, and paid less than we would have for a similar item with less options for colors and fabrics. Customer care was excellent and very helpful!

Date of experience: June 4, 2015
Shelley R.
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From the time of ordering with Darrin King and requesting fabric swatches to the delivery men, everyone was professional, helpful and kind. I am extremely happy with my Isadore Designer Style Tufted Back Fabric Queen Sleeper Sofa.

Date of experience: June 2, 2015
Sara D.
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This is the second time we have ordered from Clubfurniture.com and were equally pleased. The customer service as well as the product were both superb.

Date of experience: May 29, 2015
Phins A.
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Very well made and comfortable sofa
May 29, 2015

Very well made and comfortable sofa. I purchased the interchangeable sofa which can be set up as a right or left chaise or as just a sofa and ottoman. I really appreciated that they sent a swatch of all of their materials so that I could see exactly what I would be getting. I ended up changing the fabric to Oyster after seeing the swatches so this was very helpful. It is a beautiful and super comfortable sofa. It is really nice to be able to configure this 3 different ways. Great value!

Date of experience: May 29, 2015
Brigitte C.
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I am very happy with the whole experience from ordering online to delivery by two very helpful and professional delivery men. I highly recommend club furniture.

Date of experience: May 28, 2015
RAllen A.
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I looked and looked for the exact piece I found on Club Furniture website. To be able to choose my own fabric color was a bonus! The piece arrived a week sooner than I had calculated which was wonderful also. The delivery team was curteous and professional. The piece I ordered seems solid and very nice quality. The price I paid was higher than anything I would have purchased from a local store, but the upside is that I was able to choose the exact color I had hoped for, which made it worth every penny. I will look to Club Furniture in the future for sure! Very happy I made the leap of faith to order custom furniture online...very good experience.

Date of experience: May 22, 2015
Gary O.
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...
May 21, 2015

Date of experience: May 21, 2015
Steve B.
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The chair is well made, great looking, and very comfortable. You do nice work, and I am very pleased with your product.

Date of experience: May 21, 2015
Dana C.
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This is the second time in five years that I have purchased from Club Furniture and have been very pleased
Both times with the quality of the leather and craftsmanship of the product.
Real people, principals of the company, answer the phones and respond to inquiries.
There has been excellent communication from manufacturing order to delivery.
Communication fosters confidence.

Date of experience: May 21, 2015
Marjorie P.
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The actual delivery was great; however, the delivery company had the furniture for about 3 1/2 weeks before delivery. I thought that was a long time...I placed the order 3-1-15. I was told it was shipped to 1st Choice delivery on April 24. My actual delivery was May 16...

My experience with Club Furniture was great. This is my second order, and I am very happy with my furniture.

Date of experience: May 21, 2015
Edgar M.
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I received a product of great quality
May 19, 2015

I received a product of great quality. The same product would have been hundreds of dollars more expensive from other suppliers.

Date of experience: May 19, 2015

From the business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998
Charlotte, NC, United States