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Clubfurniture Reviews Summary
Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.
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Excellent service and great quality furniture. Would definitely order again.
This is my second purchase from Club Furniture. I bought the Margo sofa bed two years ago for my loft living room. Loved it so much I bought another one for my guest room/office. Love the Matress...nothing on the market compares for a similar price! I did get the extra down wrap on the cushions...the two year old couch looks like new!
Grreat recliner chairs- saved over $1,000 on almost identical chairs at Bloomingdales
Na
Excellent customer service! Family run business with personal service. Spoke with one of the owners directly. Would buy again & highly recommend.
Very well made leather ottoman. Special care is used to make sure the leather and color are correct prior to construction. Just wish it would be shipped quicker are completion. A little unease when they turned it over to shipper and a delay waiting for truck to ship to my state. All turn out well.
I love our new sectional. I couldn't ask for better quality and service. The whole experience has been very pleasant and positive
Wow, the best personal customer service! They really want you happy. And we really are with our very comfortable new furniture. Firm but soft, down up-grade. Ahhhhh!
Awesome seller; good communication; easy transaction; white glove shipping and handling; beautiful and comfy item!
I was not happy with the delivery service there were several delays
First, Darrin was super helpful. I really wanted my furniture in the 6 instead of 8-week timeframe (and called to inquire weekly about this). Although mine was in the 8-week window, Darrin couldn't have been more helpful to keep me posted on the weekly progress. The furniture is exceptional. I have already recommended this company to more than one friend. The only reason I can't give 5 Stars is because I had traveled 300 miles to wait on my furniture at our beach house on the promised day of arrival. However, an unforeseen truck break-down caused this to be much later. Although promised a 7:00 P.M. (instead of 12:00 P.M.) delivery time, it ended up being closer to 11:00 P.M. Had I known it would have been this late, I would have rescheduled, since I had to drive back the 300 miles to be at work the next day. Being a condo community, I also had to make some calls very late to ensure the truck would be allowed in, since this time is past "quiet hours," which our complex is pretty strict about. So, although I would have liked to have not had these unforeseen streeses, this still has not deterred me from recommending because the furniture is so great. I would suggest a delivery company that will deliver more quickly, since my furniture was actually ready 1 1/2 weeks before I received it but the company only made that route monthly to the coast. To sum up, delivery is what caused the lower rating. The furniture is awesome.
I've been looking for a 2 arm chaise for my master bedroom for years - I just happened to find this on a google search and to see that it's not only on sale but has a cushion upgrade and delivery in home - wow!
Very pleased with what I ordered now that it has been delivered. Very well constructed - great quality.
The website can be a little tricky to maneuver. A greater variety of lighter colored leathers would be nice.
Beautiful tufted couch that does not look like a sleeper, at all. The price was very reasonable, so I really recommend upgrading the fabric - I purchased fabric from tier 2, and it is slightly on the thin side. However, it is very comfortable, so I hope that, over the long term, wear patterns won't be a problem (but will be something to keep an eye on).
Our beautiful leather sectional arrived even sooner than anticipated! This is the first piece of leather furniture we've purchased and we were concerned it might not be as "cozy" as our old denim sectional. No worries though, the leather is so soft and the down cushions just add to the comfort! Amazing quality at an amazing price! Thank you Club Furniture!
The furniture is too dark and not the outcome I wanted. The style is good but the colors are limited to dark, aged looks.
My experience with clubfurniture.com was amazing. The customer service was wonderful and so was the follow up. My only negative experience was with the freight company used to deliver my chair. I was given a 4 hour window which ended up lasting 7 hours. Once the truck driver called and left a message I could not get a hold of him by the number he left. At one point he said he was less than 24 miles away but then didn't show up for 3 more hours. A relevant reason was not given. Other than that, I am pleased with overall quality of the chair I ordered and the customer service from clubfurniture.com
Very happy with the chairs I bought and they had a special delivery person deliver the furniture on a Sunday - which made me VERY happy - so would definitely order again from Club Furniture
From the business
Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members