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Clubfurniture

4.1

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Clubfurniture Reviews Summary

Clubfurniture has a rating of 4.1 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clubfurniture most frequently mention customer service, delivery men and high quality. Clubfurniture ranks 8th among Furniture sites.

service
4
value
4
shipping
4
quality
4
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1,226 reviews

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YellowJacket H.
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I would definately not hesitate to buy furniture from Club Furniture in the future. What a great experience and we are very pleased with the quality!

Date of experience: May 5, 2016
Karen G.
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I purchased the Christine slipcovered sleeper sofa in white. It is beautiful and I am very pleased. At the time I ordered the cushion upgrade was offered and I took advantage of that cost savings. All in all, my experience with Club Furniture was very easy and satisfying.

Date of experience: May 5, 2016
Patrick B.
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Salesperson Darrin was very helpful when I called with a few questions regarding leathers and dimensions. He also thoroughly described the ordering process, so there were no surprises.

The couch is exactly what we were looking for. There's plenty of width for my wife and I to lie next to each other, and we don't have to curl up into the fetal position anymore as there's ample length. The cushions are just the right firmness to support without that sinking feeling, and this is the best leather finish I have ever seen on furniture.

Finally a couch my whole family can enjoy!

Date of experience: May 5, 2016
Brian M.
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Furniture, sofa and love seat, are somewhat smaller than expected. Less than full size, maybe 90% scale. This was not understood at the time of ordering.

Date of experience: April 27, 2016
Donna D.
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Beautiful leather recliners with a choice of many leathers, well made and at a good price.

Date of experience: April 27, 2016
Paul B.
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Got swatches in two days
April 22, 2016

Got swatches in two days. Website is easy to navigate. A compare button to show several selections would be handy. Looking forward to delivery

Date of experience: April 22, 2016
G K.
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Leather was good quality
April 21, 2016

Leather was good quality.

Date of experience: April 21, 2016
Lucy K.
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I ordered a leather recliner chair, was sent samples of leather to choose from. Before the chair was finished, I received a larger sample of leather to ensure that was what I wanted. Good customer service, would order again and recommed to others.

Date of experience: April 21, 2016
Julie T.
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Vey impressed that you were able to locate my order from 8 years ago and were able to make a new slipcover. Will definitely be recommending to family and friends.

Date of experience: April 21, 2016
Robin R.
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Club Furniture reps were very helpful
April 18, 2016

Club Furniture reps were very helpful. Delivery was easy and I love my couch.

Date of experience: April 18, 2016
Richard W.
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Overall very pleased with clubfurniture
April 16, 2016

Overall very pleased with clubfurniture. Good quality item, excellent fabric choices. Great customer service and fast delivery.

Date of experience: April 16, 2016
Jack K.
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Of course, we wanted our product yesterday, but it did arrive in the specified time frame. The product...design, leather, craftspersonship, etc...met and excelled our expectations. Had a very good experience with customer service throughout the process (because my husband kept calling them to ask when it would be done. Thanks for your patience, customer service!). If I need furniture in the future and I have the option of waiting a bit for it, I'll use Clubfurniture again.

Date of experience: April 13, 2016
Ken P.
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Ordering from Club Furniture was a pleasure
April 13, 2016

Ordering from Club Furniture was a pleasure. Darrin explained everything in detail, sent fabric swatches in a timely fashion, etc. The products are very well made and the delivery service called in advance of delivery...just as promised. It is also very hard to find a quality sofa for a smaller room. The Apt size furniture section sold by Club Furniture answers that dilemma perfectly. Check out the weights of the sofas on the Club Furniture website as opposed to others. Heavy. My son was in the furniture business for many years and HE was impressed by the product we received. Order with confidence.
Ken Parrott

Date of experience: April 13, 2016
Kim N.
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So far I am enjoying the new couch and getting used to the microfiber fabric that shows every touch! I am fearful that the cushions will start to lose their shape but keeping my fingers crossed! I truly hope this couch is everything it seems to be!
I also have requested a copy of my order and purchase for my records and I am unsure yet if this has been sent. Perhaps via email? Also, I have not yet received any information on the fabric warranty that I purchased. I have sent a previous email requesting these items and will review my inbox. With so many emails coming in daily, it's hard to find anything!
Thank you!

Date of experience: April 10, 2016
mike d.
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Order arrived, the delivery people could not find the order on the truck, took them 2 hours to find it after unloading the truck in my drive way. They rushed, scratched the couch and my walls and said it wouldnt fit and it was my fault for not measuring correctly. Refused to take it back, said they didnt have room on the truck they just took it off of.

I ended up hiring a local mover who got the couch into the room Clubfurniture delivery could not (without damage).

I am still waiting to see if I will be reimbursed for the 2nd delivery cost and the couch repaired.

Date of experience: April 6, 2016
Ana C.
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Thank you for your quick responses to my questions.

Date of experience: April 5, 2016
holly F.
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Good quality
April 4, 2016

Good quality

Date of experience: April 4, 2016
jlm K.
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ALL WENT WELL AND OUR EXPECTATIONS WERE FULLY MET.

Date of experience: April 3, 2016
Jeanette Y.
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The sofa and ottoman is so comfortable and looks perfect in the space. It is the only place I found a sofa with the right dimensions to fit a small space.

Date of experience: April 1, 2016
Doris P.
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...
April 1, 2016

Date of experience: April 1, 2016

From the business

Discount online North Carolina home furnishings store featuring sectionals, sofas and leather furniture all at the best factory direct sale prices.


clubfurniture.com
Founded in 1998
Charlotte, NC, United States